Case Study Client Name: DISCO
Learning Systems Vendor: Intellum
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DISCO provides lawyers with cloud-native, AI-Powered solution to automate and simplify ediscovery, legal document review and case management. To support legal professionals and employees with scalable, personalized training, DISCO partnered with Intellum to launch DISCO University. Intellum’s advanced segmentation capabilities enabled targeted content delivery, enhancing learner engagement and experience. Key features included machine-driven recommendations and native certifications. Within the first month, DISCO University achieved over 10,000 course completions and 200 certifications, significantly reducing support tickets and increasing customer engagement. The platform also facilitated tracking learner growth and progress, integrating with Salesforce to measure training impact on customer retention and satisfaction. The program’s success led some clients to mandate DISCO certifications for new hires, showcasing its effectiveness in aligning training with business objectives and driving measurable outcomes.
Business Challenge:
DISCO needed an LMS that would be able to support all their audiences (internal, external and partner) and provide them with a modern, personalized and engaging learning experience.
Case Study Details
Use Case:
- Customer
- Employee
- Extended Enterprise
- Partner and Channel
Client Industry:
- Construction
- Energy
- High Tech and Software
- Legal
Type of Learning Solution:
- LMS
- LXP
Geography:
- North America
- Western Europe
Functionality:
- Certification Management
- Content Recommendation
- Group and Organizational Management
- Integration
- Learner Experience
- Learning Paths
- Machine Learning
- Performance Management
- Reporting and Analytics
- Skills and Competencies
- Testing and Assessment
Integration Type:
- CRM
Integration Name:
- Salesforce
Vendor Services:
- No vendor services mentioned
