About McElroy

McElroy manufactures equipment for joining thermoplastic pipe and supports a wide range of external audiences, including distributors, contractors, equipment owners, engineers, inspectors, and municipalities. As demand for training grew across this extended enterprise, its long-standing in-person training model, centered in Tulsa, Oklahoma, became harder to sustain.

The Challenge

McElroy University needed to solve several business problems at once. Training often required significant travel, which made access difficult and pulled learners away from the field for too long. At the same time, the company needed to scale training for a growing audience while maintaining consistency across instructors and regions. Demand was also becoming more urgent and less predictable, especially when contractors needed training quickly after winning new jobs.

The Solution

Rather than replace hands-on training, McElroy redesigned the program around a hybrid model. Foundational knowledge was moved online so learners could complete coursework at their own pace before attending in-person sessions focused on applied skills. Supported by Pifini Learn, McElroy University expanded its training ecosystem to include online courses, hybrid certification programs, advanced in-person experiences, and microlearning resources for just-in-time support. This approach made training more accessible, more consistent, and far easier to scale.

The Results

The transformation delivered strong results. From 2017 to 2026, McElroy University achieved 465% growth in course enrollments, a 101% increase in unique learners trained, a 617% increase in operator qualifications issued, and 500% growth in certified instructors. Its course catalog also expanded from a handful of offerings to about 75. Just as important, the program reduced time away from the field, improved baseline knowledge, increased consistency, and gave McElroy a modern learning model that could support continued growth across its partner and customer network.