What is xAPI? How does it improve learning analytics? And what business benefits should you expect when educating customers or others outside of your organization? Listen to the Talented Learning Show!
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Social learning. It is essential for any association learning management system (LMS). Yet no one can define “social learning” in a nutshell, because there is no universally accepted meaning. In truth, it should be what your
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Way back in 1953, when the American Society of Association Executives (ASAE) first reported industry financial benchmarks, membership dues represented a whopping 96% of the typical organization’s revenues. But those dues-driven days are
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How can associations modernize certification programs to better serve young professionals? And how can this content be leveraged to help existing members update their knowledge and skills? Listen to The Talented Learning Show!
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How can a global restaurant franchise ensure that brand standards are applied consistently in every location? And how does training adoption help ensure a consistent customer experience? Listen to The Talented Learning Show!
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Franchise learning is not an event, it's a process. But for large, global organizations like Dairy Queen, that process is highly complex. How does a modern learning system help make it work? Listen to The Talented Learning Show!
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The world of franchising is vast and diverse, yet it’s widely agreed that training plays a central role in every franchise success story. Here’s why: When training is weak, inconsistent customer experience follows. This ultimately
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For franchise businesses, educating brand representatives is a top priority. But how do modern learning systems add value in this environment? What can real-world cases teach us about franchise learning ROI? Listen to The Talented Learning Show!
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If you’ve ever dined at an Outback Steakhouse, you’ve probably tasted its popular appetizer, the Bloomin’ Onion. But did you know that Outback is a franchise? It’s part of the Bloomin’ Brands restaurant family,
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Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM), thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. Most Salesforce users
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How do gamification and learning strategies work together to improve business results? What real-world impact do simulations deliver? How can organizations get started with gamification? Listen to The Talented Learning Show!
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You like potato and I like potahto You like tomato and I like tomahto Potato, potahto, tomato, tomahto Let’s call the whole thing off! I get it. We’re living in an increasingly customer-centered world. But what I don’t always
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Why do organizations invest in customer training initiatives? And what factors should decision makers consider when developing, delivering and measuring the business impact of customer training? Listen to The Talented Learning Show
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As fiercely independent learning systems analysts, we’re not rock stars in the traditional sense, but we are rocking out hits of a certain kind. We don’t perform on a live stage to sell-out crowds, but we do produce thought leadership
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When and how do organizations benefit from relying on a learning systems provider for advisory and consulting services? Join guest John Llamas and our Lead Analyst John Leh for the first episode of The Talented Learning Show.
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Welcome to our 4th annual LMS and learning systems “trends” post! What is a trend, anyway? And how much do trends matter? As fiercely independent learning technology analysts, we think a trend isn’t just a fleeting idea that
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As 2017 draws to a close, the learning community is buzzing with chatter. Why? It’s time again for the annual Talented Learning LMS Awards! Sure, there are lots of other awards in our industry – probably too many – but our awards are
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