Customer Ed Nuggets Podcast Series Home Page

Published On: October 8, 2023By John Leh

Welcome to the Customer Ed Nuggets Podcast!

You may have heard about The Talented Learning Show, our flagship podcast where independent learning tech analyst, John Leh, explores the business of learning. Now, we invite you to tune in to our newest podcast series – Customer Ed Nuggets – where John shares bite-sized bursts of wisdom from the brightest minds in customer education.

If you’re navigating today’s fluid customer education landscape, this podcast is your go-to source for quick access to advice you can trust.

In every 10-minute episode, you’ll find valuable tidbits from industry experts, including:

Strategies and tactics to attract, inform and empower customers at all stages of the relationship lifecycle;
Useful guidance about the latest learning tools, technologies and techniques that drive measurable customer success and business impact;
Best practices, actionable insights and top trends that are shaping the world of modern customer education.

Customer Onboarding Mistakes to Avoid: Customer Ed Nugget 6

First impressions are lasting. That's why companies must be careful to avoid customer onboarding mistakes. What to do? Get helpful tips in this brief Customer Ed Nuggets podcast

By John Leh|November 29, 2023|

Customer Education ROI Metrics: Customer Ed Nugget 5

Countless ROI metrics can measure the results of customer education efforts throughout the relationship lifecycle. Which metrics should you choose? Find out in this brief Customer Ed Nuggets podcast

By John Leh|November 15, 2023|

Top LMS Automation Trends: Customer Ed Nugget 4

LMS automation is quietly transforming customer education operations in powerful ways. How? Find out on this Customer Ed Nuggets podcast episode

By John Leh|November 8, 2023|

Top Learning Analytics Challenges: Customer Ed Nugget 3

Customer education programs depend on strong learning analytics. But useful insights can be hard to find. How can you make it work? Find out on this Customer Ed Nuggets podcast episode

By John Leh|November 2, 2023|

Customer Education LMS Integrations: Customer Ed Nugget 2

To make the most of any customer education platform, you'll need the right LMS integrations. Which integrations matter most? Find out on this Customer Ed Nuggets podcast episode

By John Leh|October 26, 2023|

Presales Customer Education Pitfalls: Customer Ed Nugget 1

Want to attract and engage business prospects through customer education? Learn how to avoid common presales education pitfalls in this episode of our new podcast series

By John Leh|October 18, 2023|

John Leh is Founder, CEO and Lead Analyst at Talented Learning and the Talented Learning Center. John is a fiercely independent consultant, blogger, podcaster, speaker and educator who helps organizations select and implement learning technology strategies, primarily for extended enterprise applications. His advice is based upon more than 25+years of learning-tech industry experience, serving as a trusted LMS selection and sales adviser to hundreds of learning organizations with a total technology spend of more than $100+ million and growing. John would love to connect with you on Twitter or on LinkedIn.