With nearly 1,900 locations across the United States and Canada, Sport Clips sought a learning management solution provider that understands the unique challenges of training in a franchise organization.

Sport Clips’ previous LMS lacked full integration with key company software, preventing it from automating crucial user management tasks like adding and removing users, avoiding duplicate accounts, and setting permissions. As a result, the L&D team had to manually update the system for each change across all franchisees.

The situation led to administrative overload and heightened the risk of security and quality control issues. Sport Clips sought a robust learning solution to consolidate its fragmented tech stack and replace outdated systems wherever feasible.

Lastly, as most employees at Sport Clips locations are deskless frontline workers, they sought a solution with strong mobile capabilities that would make training more accessible to employees anywhere, anytime, and through their own devices.