Gusto specializes in HR solutions, payroll, and benefits management for small and medium-sized businesses. Gusto faced the challenge of delivering comprehensive training to its employees and partners on their payroll products and services. The company needed a solution that could streamline content delivery, provide a modern learner-first experience, help admins manage resources efficiently, and adapt to Gusto’s expanding needs.
Solution: Gusto turned to Intellum's platform, which provided the flexibility and scalability needed to develop, deliver, and manage extensive training materials. Intellum enabled Gusto to create a diverse library of courses, modules, and interactive content. It also allowed the Gusto team to deliver personalized and engaging learning journeys to each individual persona.
Results: Since its launch in September, Gusto Academy has contributed $200k in estimated incremental ARR through certifying 2,000 accountants across 1,000 firms. (An analysis from Gusto's Data Science team estimated that Gusto Academy Certified firms bring in 40% more clients in the 90-day post-certification window than non-certified firms). Intellum also supported Gusto's growth, allowing it to extend training initiatives across its expanding network, further boosting overall customer satisfaction.
Case Study Details
- Customer
- Partner and Channel
- Finance and Insurance
- LMS
- LXP
- North America
- Adaptive Learning
- Admin Experience
- Certification Management
- Content Creation
- Content Management
- Content Recommendation
- Group and Organizational Management
- Learner Experience
- Learning Paths
- Personalization
- Social and Informal Learning
- Video
- SSO
- No integration names mentioned
- Advisory
- Brand Integration
- Customer Support
- Implementation
- Video
