Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs.
The Intellum Platform includes all the tools an organization needs to create, manage, track and improve highly-personalized learning experiences for customers, partners and even employees.
3525 Piedmont Rd NE
Atlanta, Georgia
United States
Product 1 : The Intellum Platform
Product 2 : Exceed
Top Use Cases
- Employees
- Customers
- Channel-Partner-Franchise
- Extended Enterprise
- Contractors-Gig Workers
Top Differentiators
- Learner Experience
- Social and Collaborative Capability
- API Integration Capabilities
- Ease of Setup
- Reputation for Customer Service
Top Client Impact
- Reduce interactions with Customer Support
- Improve and ensure regulatory compliance
- Onboarding employees - customers - partners
- Increase sales or revenue
- Expand or grow the organization
Top Industries
- Business Products
- Business Services
- Financial
- High Tech
- Manufacturing
Costs
Critical Feature Sets
- Automation
- Certification Mgmt
- Cohorts
- Compliance Mgmt
- Content Creation
- Content Curation
- Content Mgmt
- Content Recommendation
- Content Standards and Types
- Digital Badges
- Gamification
- Globalization and Localization
- Group and Org Mgmt
- Live ILT
- In-App Learning
- Integration
- Learner Experience
- Learning Paths
- Machine Learning
- Mobile
- Notification Mgmt
- Personalization
- Reporting and Analytics
- Skills and Competencies
- Testing and Assessment
- Video
- VILT
- B2B eCommerce
- Event Mgmt
- Microlearning
- Proctoring
- Social and Informal
- Continuing Ed Mgmt
- QuickStart Templates
- Survey
Top Integration Types
License Model
- Monthly Active User
- Annual Active User
Intellum is a highly competitive all-purpose LMS designed to support any combination of employees, customers or partners learners, but with a strong emphasis on external learners. This mature, proven solution provides advanced AI-driven tools that help organizations create and deliver highly personalized and adaptive skills-based learning content.
- John Leh, CEO and Lead Analyst, Talented Learning
Need Help with your LMS Selection Project?
Thinking about Intellum, Thought Industries, Skilljar, Docebo or others? John Leh, Lead Analyst of Talented Learning, has over 25 years of LMS buying, selling and implementing experience. Request a complimentary consultation call with John Leh - Talented Learning - to get your LMS selection project off to a great start!
Learn about the Intellum LMS functional, technical, implementation and ongoing support features and capabilities below:
Functional Capabilities
- Content Recommendations
- Content Authoring
- Data Analytics
- SCORM 2004
- xAPI
- Documents
- Augmented Reality
- Live Instructor Led Training
- Virtual Training
- URLs
- Organizational Coupon Codes
- Registration Codes
- Credit Accounts
- Digital Certificates
- Accreditation Body Integration
- Compliance Status Reports
- Content Object Assembly
- Prerequisites
- Learning Paths
- Adaptive Learning
- Branching Scenarios
- Interactive Video
- Assessments and Quizzes
- Surveys
- Points
- Badges
- Contests
- Levels
- Leaderboards
- Group Specific Gamification
- Content Gamification
- Machine Translation
- Human Localization
- Content Localization
- Global Taxation
- Learner Mobile Responsive
- Total Mobile Responsive
- Mobile Gamification
- Downloadable Content
- iOS Mobile Learner App
- Android Learner App
Technical Capabilities
- Production
- Staging
- Testing
- Sandbox
- JSON
- Salesforce
- Adobe Connect 1-Way
- GotoMeeting 1-Way
- GotoTraining 1-Way
- Microsoft Teams 1-Way
- WebEx 1-Way
- Zoom 1-Way
- Coursera
- LinkedIn Learning
- OpenSesame
- Skillsoft
- ADP
- Oracle
- SAP
- Workday
Professional Service Requirements
- Full-Service Implementation
- Project Management
- Data Migration
- Content Migration
- Custom Integration
- Instructional Design
- Project Manager
- Instructional Designer
- Technical Lead
- Mon-Fri Local Support
- Multi-Lingual Support
- Email Support
- Online Ticket Management
- Multi-Lingual Support
- Customer Webinars
- Industry User Groups
Top Customer Education Community Mistakes to Avoid with Intellum's Shannon Howard, Director of Customer & Content Marketing
Meet Greg Rose, Chief Experience Office of Intellum:
Check out the learning technology thought leadership content developed by Talented Learning and Intellum:
The Rewards of Community Building: Customer Ed Nugget 14, featuring Shannon Howard, Director of Customer & Content Marketing at Intellum
Do your customers feel like members of a community? Many companies have found that community building is worth the investment — especially when educating customers. But breathing life into that kind of vision isn’t quick or easy.
2024 Learning Systems Predictions
Four years ago, the pandemic triggered some of the most prolific years in learning systems history. Then in 2023, everything changed. Is the LMS industry poised for another growth surge, or will this be another challenging year? For an independent analyst’s perspective, join me as I look into my crystal ball at key trends that are shaping the year ahead…
One of the best ways to rate and judge learning vendors is by the quality and quantity of their public client case studies. Take a look at this selection of case studies from Intellum:
Beta + Intellum Customer LMS Case Study
Facebook launched the Blueprint e-learning platform using Intellum to educate marketers on its marketing tools. Within 34 months, Blueprint reached over 2 million global users, adding 100,000 new users and 286,000 enrollments monthly with the Intellum LMS. Intellum's flexible technology enabled Facebook to create a scalable, engaging learning environment with diverse content, including webinars and customized paths.
DISCO + Intellum Case Study
DISCO provides lawyers with cloud-native, AI-Powered solution to automate and simplify ediscovery, legal document review and case management. To support legal professionals and employees with scalable, personalized training, DISCO partnered with Intellum to launch DISCO University with Intellum
BeyondTrust + Intellum Case Study
BeyondTrust needed an LMS that would allow them to efficiently scale training, while providing learners with customized learning paths, and ensuring seamless integration with other systems. Intellum was chosen for its robust API, customization, and seamless integration with mission-critical apps, including Salesforce.
impact.com + Intellum
When impact.com was looking for a new LMS that could grow with their academy, they needed a platform that could scale to educate multiple audiences, provide a clean UX, flexibly gate content, integrate with their suite of software tools, and offer robust reporting. After conducting thorough research and going through an RFP process, a cross-functional committee chose Intellum as Partnership Experience Academy (PXA)’s LMS. Since then, PXA has experienced explosive growth—and continues to grow at a rapid pace.
Gusto + Intellum Case Study
Gusto specializes in HR solutions, payroll, and benefits management for small and medium-sized businesses. Gusto faced the challenge of delivering comprehensive training to its employees and partners on their payroll products and services. The company needed a solution that could streamline content delivery, provide a modern learner-first experience, help admins manage resources efficiently, and adapt to Gusto’s expanding needs.