Case Study Client Name: Zoom
Learning Systems Vendor: Docebo
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Zoom is a video conferencing platform that can be used through a computer desktop or mobile app, and allows users to connect online for video conference meetings, webinars and live chat. When the pandemic struck and in-person interactions pivoted to video, Zoom quickly became to go-to video platform to host birthday parties, elementary school classrooms, doctor’s appointments, and more. This was great for business, but it meant a huge influx of new users–and a massive and immediate training need. Learn how Zoom leveraged Docebo to engage over 600,000 learners.
Business Challenge:
An exponentially-growing customer base required a scalable learning solution.
Case Study Details
Use Case:
- Customer
Client Industry:
- Business Services
- Consumer Services
Expert Name: Jen Dunham
Type of Learning Solution:
- LMS
Geography:
- Africa
- Asia Pacific
- Australia-New Zealand
- China
- Eastern Europe
- Latin America
- Middle East
- North America
- Scandinavia
- South America
- Western Europe
Functionality:
- Admin Experience
- Automation
- Learner Experience
- Personalization
Integration Type:
- No integration types mentioned
Integration Name:
- No integration names mentioned
Vendor Services:
- No vendor services mentioned