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Tropical Smoothie + Schoox Customer LMS Case Study

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Tropical Smoothie + Schoox Customer LMS Case Study

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tropical smoothie case study thumbnail
Case Study Client Name: Tropical Smoothie
Client Website
Learning Systems Vendor: Schoox
Talented Learning Vendor Profile
Vendor Website
tropical-smoothie-case-study-thumbnail.pngtropical smoothie case study thumbnail 300x168

Tropical Smoothie Café, LLC (TSC) is the franchisor of Tropical Smoothie Cafe® quick-service restaurants. They support nearly 1,400 franchised locations across the United States. Each year, TSC opens 100 or more locations and relies heavily on training to ensure their success. Their L&D team needed an out-of-the-box LMS to deliver an excellent user experience for managers and system admins as well as learners. Now, ‘The Blend’, TSC’s learning program, powered by Schoox, delivers training and full visibility into learner progress, and measures skills for nearly 19,000 team members across the organization. In Schoox, TSC found a learning partner with an LMS powerful enough to support a smooth onboarding process and distribute essential training on new menu items and promotions—yet easy for admins, managers, and crew members to navigate.

Business Challenge:

TSC needed to support a smooth onboarding process across their franchise network and deliver essential training on new menu items throughout the year.

Case Study Details

Use Case:
  • Employee
  • Franchise
Client Industry:
  • Hospitality
Expert Name: Kelsey Dockins, Sr. Director, Communications & Training
Type of Learning Solution:
  • Analytics
  • LMS
  • Mobile App
Geography:
  • North America
Functionality:
  • Learner Experience
  • Mobile
Integration Type:
  • Social Media
Integration Name:
  • No integration names mentioned
Vendor Services:
  • No vendor services mentioned
View Case Study
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