Tropical Smoothie + Schoox Franchise LMS Case Study

Tropical Smoothie Café, LLC (TSC) is the franchisor of Tropical Smoothie Cafe® quick-service restaurants. They support nearly 1,400 franchised locations across the United States. Each year, TSC opens 100 or more locations and relies heavily on training to ensure their success. Their L&D team needed an out-of-the-box LMS to deliver an excellent user experience for managers and system admins as well as learners. Now, ‘The Blend’, TSC’s learning program, powered by Schoox, delivers training and full visibility into learner progress, and measures skills for nearly 19,000 team members across the organization. In Schoox, TSC found a learning partner with an LMS powerful enough to support a smooth onboarding process and distribute essential training on new menu items and promotions—yet easy for admins, managers, and crew members to navigate.