thoughtindustries celonis
Case Study Client Name: Celonis
Celonis' Website
Learning Systems Vendor: Thought Industries
Talented Learning's Thought Industry's Profile
Thought Industry's Website
thoughtindustries-celonis.pngthoughtindustries celonis 300x168

Global software company Celonis needed to deliver training to a variety of external audiences. To do so, they required eCommerce capabilities, a truly customizable front-end experience, extensibility, and localization. Today, the Celonis Academy offers education for four separate audiences through Thought Industries’ multi-tenant feature, Panorama. And thanks to the platform’s flexible payment models, Celonis has created a direct revenue stream through certifications, and with deeper integrations and true extensibility, workflows are far
more efficient.

Key results include:

  • 220k active learners across four distinct audiences and 200 regions.
  • 80% CSAT scores since migration to Thought Industries
  • 49k partner certifications facilitated
Business Challenge:

Celonis needed to pivot from an LMS focused on internal enablement toward one that would support customer education and partner enablement.

Talented Learning analysis

Case Study Details

Use Case:
  • Customer
  • Extended Enterprise
  • Partner and Channel
Client Industry:
  • High Tech and Software
Type of Learning Solution:
  • LMS
Geography:
  • Asia Pacific
  • Eastern Europe
  • Middle East
  • North America
  • Scandinavia
  • Western Europe
Functionality:
  • B2B eCommerce
  • Certification Management
  • Content Management
  • Digital Badges
  • Globalization and Localization
  • Learner Experience
  • Learning Paths
  • Personalization
  • Reporting and Analytics
  • Testing and Assessment
  • Virtual Instructor-Led Training
Integration Type:
  • APIs
  • CRM
  • eCommerce Gateway
  • Event Management
Integration Name:
  • Salesforce
  • Zoom
  • Other integration
Other Integration Names:

Transifex

Vendor Services:
  • No vendor services mentioned
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