
6 Liberty Square #6099
Boston, Massachusetts 02109
US
Product 1 : Thought Industries Customer Learning Cloud
Top Use Cases
- Customers
- Channel-Partner-Franchise
- Professional Associations
- Training Companies
- Consulting Companies
Top Differentiators
- Learner Experience
- Platform Configurability
- Extended Enterprise Solutions Experience
- Customer Learning Solutions Experience
- Channel Partner Solutions Experience
Top Client Impact
- Reduce product and service rollout time
- Increase sales or revenue
- Expand or grow the organization
- Improve Customer Satisfaction
- Sell more content
Top Industries
- Business Services
- Healthcare
- High Tech
- Manufacturing
- Software
Costs
Critical Feature Sets
- Adaptive Learning
- Automation
- B2B eCommerce
- B2C eCommerce
- Certification Mgmt
- Cohorts
- Content Creation
- Content Mgmt
- Content Recommendation
- Content Standards and Types
- Continuing Ed Mgmt
- Digital Badges
- Gamification
- Globalization and Localization
- Group and Org Mgmt
- Live ILT
- Integration
- Learner Experience
- Learning Paths
- Microlearning
- Mobile
- Notification Mgmt
- OJT Checklist
- Personalization
- Reporting and Analytics
- Roles Mgmt
- Testing and Assessment
- Video
- VILT
- Artificial Intelligence
- Event Mgmt
- Machine Learning
- Proctoring
- QuickStart Templates
- Social and Informal
- Survey
- Compliance Mgmt
- Content Curation
- Performance Mgmt
- Skills and Competencies
- User Generated Content
- Virtual Reality
Top Integration Types
- CRM
- Customer Service
- Data Analytics
- eCommerce Gateway
- Single Sign On
License Model
- Annual Active User
Thought Industries is a complete enterprise-grade learning system built specifically for customer education, content as a business and channel partner education. This powerful solution enables headless LMS scenarios and seamlessly combines LMS, CMS, CRM and content authoring tools. It also includes world-class B2B2B ecommerce capabilities that meet the needs of even the most complex large-scale training companies.
- John Leh, CEO and Lead Analyst, Talented Learning
Learn about the Thought Industries LMS functional, technical, implementation and ongoing support features and capabilities below:
Functional Capabilities
- SCORM 1.2
- LTI
- Live Instructor Led Training
- URLs
- Bulk-Purchase
- Bulk Account Creation
- Organizational Coupon Codes
- Registration Codes
- Client or Member Area
- Reseller Management
- Ad-Hoc Pricing
- Subscription Pricing
- Shopping Cart and Checkout
- Promotional Pricing
- Bundles and Collections
- Storefront
- Taxation
- Purchase Order Support
- CE Type
- Credit Points
- Credit Validity Period
- Digital Certificates
- Accreditation Body Integration
- Fixed and Dynamic Due Dates
- Configurable Validity Period
- Audit Trails
- Password Configuration Options
- Content Object Assembly
- Prerequisites
- Learning Paths
- Adaptive Learning
- Gaming Templates
- Assessments and Quizzes
- Surveys
- Points
- Badges
- Leaderboards
- User Language Preference
- Machine Translation
- Human Localization
- Global Taxation
- Learner Mobile Responsive
- Total Mobile Responsive
- Downloadable Content
- Email Notifications
- Dynamic Fields
- Out-of-Box Reports
- Ad-Hoc Reports
- Saved Reports
- Real Time Reports
- Custom Field Reporting
- Dashboards
- Extra-LMS Data Analytics
- Google Analytics Integration
- Scheduled Reports
- Discussion Boards
- Quizzes
- Tests
- Pre-Tests
- Randomized Questions
- Randomized Answers
- Proctoring Integration
- Virtual Tool Integration
- Automated Attendance Tracking
- Integrated Reporting
Technical Capabilities
- Production
- Staging
- Multi-tenant SaaS
- AWS
- WCAG 1.0
- WCAG 2.0 Level A
- WCAG 2.0 Level AA
- WCAG 2.0 Level AAA
- WCAG 2.1 Level A
- Restful
- GraphQL
- HubSpot
- Microsoft Dynamics
- Oracle
- Salesforce
- iMIS
- Adobe Connect 2-Way
- GotoMeeting 2-Way
- GotoWebinar 2-Way
- WebEx 2-Way
- Zoom 2-Way
- Microsoft Teams 1-Way
- None
Professional Service Requirements
- Full-Service Implementation
- Project Management
- Configuration Consulting
- Data Migration
- Content Migration
- Administrative Training
- Instructional Design
- Executive Sponsor
- Project Manager
- Analytics Guru
- Technical Lead
- Customer Onboarding Rep
- Mon-Fri Local Support
- 24-7-365 Support
- Multi-Lingual Support
- Email Support
- Phone Support
- Automatic Upgrades
- Online Ticket Management
- 24-7-365 Support
- Multi-Lingual Support
- Text-Chat Support
- Annual User Group Live
- Annual User Group Virtual
- Customer Webinars
Meet Barry Kelly, CEO of Thought Industries:
Check out the learning technology thought leadership content developed by Talented Learning and Thought Industries:
Podcast 68: How Training Helps Prevent Abuse
In my journey as a learning systems analyst and consultant, I’ve been privileged to meet many leaders who leverage the power of online education to make the world a better place. Aaron Lundberg, President and CEO of Praesidium, Inc., is certainly one of those people. What role does training play in helping organizations prevent sexual abuse? Find out how it fits into a broader business mission on this Talented Learning Show episode!
Podcast 66: Extended Enterprise Learning Trends
What issues and opportunities are shaping extended enterprise learning trends? What is the state of the extended enterprise learning market? And how are systems developers like Thought Industries responding? Find out as we dig into some data-based insights featured in Thought Industries’ new research report, 2023 State of Extended Enterprise Learning.
CEO Circle: What Drives Learning Tech Innovation?
Ever wonder why some software companies constantly seem ahead of the curve in introducing game-changing functionality? Fortunately, John talks regularly with learning tech founders and CEOs, so answers are never far away. In fact, many of these pioneers have joined him for interviews on The Talented Learning Show Podcast. And here’s what those conversations reveal…
Learning Everywhere: A Strategy for Building Learning Experiences Without Limits
More and more, consumers expect a digital learning experience to keep pace with all of the other online channels they interact with. Thought Industries has set out on a mission to enable customers to fully customize and extend the functionality of their platform. They created Helium so that their customers could design and deliver on their own vision for their learning experience.
Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals
As the learning industry matures, one question comes up time and time again in conversations with customers about their learning programs. “How do we measure the business impact of extended enterprise learning initiatives?” Thought Industries has isolated three key pillars that describe the value of customer learning alongside real-world examples.
Make the Business Case for a Modern Customer Learning Platform
A cutting-edge customer education platform can radically improve your customer acquisition, retention, and expansion – three fundamental elements of business success. This white paper will help you convince the board or executive leadership of the operational advantages offered by cutting-edge training solutions.
Podcast 55: Training Business LMS Advances with Barry Kelly
No doubt about it. Professional development and customer education markets continue to grow at a mind-bending pace. But what does this mean for systems designed to support fast-moving training providers? Join us as we dig deeper into this topic with Barry Kelly, CEO and Co-Founder of Thought Industries – a premier training business LMS company.
Top Customer Education Tips From Industry Leaders
If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology innovator I interview: “What advice would you share with people who are just getting started…?” Check this collection of “getting started” tips I’ve gathered from seven customer education pioneers…
Don’t Just Create Learning Content, Sell It!
The most successful learning programs on the market today have integrated marketing and pricing strategies to drive brand awareness, retain customers, and produce healthy margins and program growth. Join industry expert John Leh in conversation with Thought Industries CEO Barry Kelly as they discuss the many ways to market, package, and sell your learning programs to drive long-term success.
Podcast 42: Key Customer Education Trends
Today, we're thrilled to welcome back one of our favorite guests, Barry Kelly, CEO and Co-Founder of Thought Industries – a leader in extended enterprise learning solutions. Barry is a passionate innovator with proven product development success, as well as extensive experience in online learning, content strategy and digital marketing. Join us as we discuss insights from his organization’s latest customer education trends survey.
Scaling Customer Education - Beyond the Classroom
Are you struggling to train customers, drive product adoption and support increasingly complex training needs? Join John Leh, CEO and Lead Analyst at Talented Learning, Brittany Tamul, Director of Customer Success at ArrowStream, and Barry Kelly, CEO at Thought Industries, as they share successful strategies from high-growth companies. You’ll walk away with practical tactics you can use to scale training for your customers.
Podcast 36: How to Deploy B2B2B Certification
In this episode we welcome a highly experienced leader in the federal and trade organization sectors, Ha Nguyen McNeill, Chief Operating Officer at BSA | The Software Alliance. Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “Software Asset Management certification for enterprise software professionals.
How to Reduce Time-to-Value with Customer Training
Indoctrinating customers as quickly as possible is a smart business move. But when should you start and how fast should you move? Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Samma Hafeez, Vice President of Customer Success at Thought Industries, as they explain why training impacts customer onboarding and how it can accelerate customer time-to-value.
Podcast 34: Online Customer Education Success
As I’ve noted previously, customer training continues to be the hottest segment of the extended enterprise learning landscape. That’s why I’m especially excited to talk with today’s guest, Director of Customer Success at ArrowStream, Brittany Tamul. Companies everywhere are looking for guidance to establish or expand their online customer training programs. And now, Brittany is sharing some of her best advice with the rest of us.
To Charge or Not to Charge for Customer Ed
Should customers pay for training? How should you choose the best price? And when does it make sense to train customers at no extra charge? Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Barry Kelly, CEO and Co-Founder at Thought Industries, as they clarify the economics of customer education.
Podcast 18: Driving SaaS Customer Success
Customer success has become an obsession among high-growth companies – especially software-as-a-service (SaaS) vendors. But why is customer success so important? And what kind of educational strategies are most effective? Today, we discuss these questions and more with expert, Samma Hafeez, VP of Customer Success at Thought Industries, a learning platform provider that helps businesses educate their external audiences.
Paving the Way to a Profitable Learning Business
There’s never been a better time to expand your business reach and revenue through online training. But what kind of infrastructure is best as a foundation for delivering online courses? Join Thought Industries CEO and Co-Founder Barry Kelly, and Talented Learning CEO and Lead Analyst, John Leh, as they share five key strategies that will help you drive growth and profit from your learning programs.
Podcast 15: Tying Training to Customer Success
I’m excited for today’s discussion because it focuses on one of my favorite topics – customer learning strategies and technologies. Our guest is Barry Kelly, CEO and Co-Founder of Thought Industries – one of the first and now leading extended enterprise learning solutions. Barry is a passionate innovator with proven product development success and extensive experience in elearning, digital strategy and social media marketing.
One of the best ways to rate and judge learning vendors is by the quality and quantity of their public client case studies. Take a look at this selection of case studies from Thought Industries:
ZoomInfo + Thought Industries
ZoomInfo helps go-to-market teams accelerate growth with the most accurate company and contact data on the market. High-growth companies use ZoomInfo to identify business opportunities, connect with decision-makers, and go to market with confidence. Learn how ZoomInfo was able to transform their customer experience, resulting in a 100% increase in user activation, by using the Thought Industries platform.
Seismic + Thought Industries
Seismic is the industry leader in sales enablement and marketing orchestration technology focused on helping customers align go-to-market teams and drive long-term business growth. Through Seismic University – hosted on the Thought Industries Platform – Seismic is supporting its customers during platform onboarding, continuous education opportunities, and the mastery of its SaaS technology through certification.
Industrial Training International + Thought Industries
Industrial Training International (ITI) is a worldwide leader that trains thousands of professionals who operate cranes, utilize rigging, and conduct load handling activities around the globe. Learn how ITI has delivered tangible business results and enabled a streamlined and comprehensive learning portal with the Thought Industries platform.
Onshape + Thought Industries
Onshape is a computer-aided design (CAD) software company that was founded in 2012. Used by engineers and designers in more than 170 countries, the company’s industry-leading 3D CAD platform has been used by its customers to log over 5 million hours of projects. Learn how the Thought Industries customer training platform enabled OnShape to quickly and effectively scale their customer onboarding program from dozens to thousands of customers.
Linux Foundation + Thought Industries
The Linux Foundation is a global nonprofit that connects a community of coders dedicated to advancing “the value of shared technology.” Learn how the Linux Foundation moved off a homegrown learning system and scaled their learning business into a multi-million dollar revenue source in the first year with Thought Industries.