Thought Industries provides the world’s leading software platform for customer learning. Industry leaders use Customer Learning to grow revenue, increase customer loyalty, and ensure customer success across technology, manufacturing, healthcare and other industries with complex products and training requirements. Thought Industries was founded in 2014 around the core belief that online learning experiences should be modern, intuitive, engaging and scalable. Headquartered in Boston, Thought Industries has offices across North America and Europe.
6 Liberty Square #6099
Boston, Massachusetts 02109
Thought Industries is a complete enterprise-grade learning system built specifically for customer education, content as a business and channel partner education. This powerful solution enables headless LMS scenarios and seamlessly combines LMS, CMS, CRM and content authoring tools. It also includes world-class B2B2B ecommerce capabilities that meet the needs of even the most complex large-scale training companies.
- John Leh, CEO and Lead Analyst, Talented Learning
In my journey as a learning systems analyst and consultant, I’ve been privileged to meet many leaders who leverage the power of online education to make the world a better place. Aaron Lundberg, President and CEO of Praesidium, Inc., is certainly one of those people. What role does training play in helping organizations prevent sexual abuse? Find out how it fits into a broader business mission on this Talented Learning Show episode!
What issues and opportunities are shaping extended enterprise learning trends? What is the state of the extended enterprise learning market? And how are systems developers like Thought Industries responding? Find out as we dig into some data-based insights featured in Thought Industries’ new research report, 2023 State of Extended Enterprise Learning.
Ever wonder why some software companies constantly seem ahead of the curve in introducing game-changing functionality? Fortunately, John talks regularly with learning tech founders and CEOs, so answers are never far away. In fact, many of these pioneers have joined him for interviews on The Talented Learning Show Podcast. And here’s what those conversations reveal…
More and more, consumers expect a digital learning experience to keep pace with all of the other online channels they interact with. Thought Industries has set out on a mission to enable customers to fully customize and extend the functionality of their platform. They created Helium so that their customers could design and deliver on their own vision for their learning experience.
As the learning industry matures, one question comes up time and time again in conversations with customers about their learning programs. “How do we measure the business impact of extended enterprise learning initiatives?” Thought Industries has isolated three key pillars that describe the value of customer learning alongside real-world examples.
A cutting-edge customer education platform can radically improve your customer acquisition, retention, and expansion – three fundamental elements of business success. This white paper will help you convince the board or executive leadership of the operational advantages offered by cutting-edge training solutions.
No doubt about it. Professional development and customer education markets continue to grow at a mind-bending pace. But what does this mean for systems designed to support fast-moving training providers? Join us as we dig deeper into this topic with Barry Kelly, CEO and Co-Founder of Thought Industries – a premier training business LMS company.
If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology innovator I interview: “What advice would you share with people who are just getting started…?” Check this collection of “getting started” tips I’ve gathered from seven customer education pioneers…
The most successful learning programs on the market today have integrated marketing and pricing strategies to drive brand awareness, retain customers, and produce healthy margins and program growth. Join industry expert John Leh in conversation with Thought Industries CEO Barry Kelly as they discuss the many ways to market, package, and sell your learning programs to drive long-term success.
Today, we're thrilled to welcome back one of our favorite guests, Barry Kelly, CEO and Co-Founder of Thought Industries – a leader in extended enterprise learning solutions. Barry is a passionate innovator with proven product development success, as well as extensive experience in online learning, content strategy and digital marketing. Join us as we discuss insights from his organization’s latest customer education trends survey.
Are you struggling to train customers, drive product adoption and support increasingly complex training needs? Join John Leh, CEO and Lead Analyst at Talented Learning, Brittany Tamul, Director of Customer Success at ArrowStream, and Barry Kelly, CEO at Thought Industries, as they share successful strategies from high-growth companies. You’ll walk away with practical tactics you can use to scale training for your customers.
In this episode we welcome a highly experienced leader in the federal and trade organization sectors, Ha Nguyen McNeill, Chief Operating Officer at BSA | The Software Alliance. Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “Software Asset Management certification for enterprise software professionals.
Indoctrinating customers as quickly as possible is a smart business move. But when should you start and how fast should you move? Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Samma Hafeez, Vice President of Customer Success at Thought Industries, as they explain why training impacts customer onboarding and how it can accelerate customer time-to-value.
As I’ve noted previously, customer training continues to be the hottest segment of the extended enterprise learning landscape. That’s why I’m especially excited to talk with today’s guest, Director of Customer Success at ArrowStream, Brittany Tamul. Companies everywhere are looking for guidance to establish or expand their online customer training programs. And now, Brittany is sharing some of her best advice with the rest of us.
Should customers pay for training? How should you choose the best price? And when does it make sense to train customers at no extra charge? Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Barry Kelly, CEO and Co-Founder at Thought Industries, as they clarify the economics of customer education.
Customer success has become an obsession among high-growth companies – especially software-as-a-service (SaaS) vendors. But why is customer success so important? And what kind of educational strategies are most effective? Today, we discuss these questions and more with expert, Samma Hafeez, VP of Customer Success at Thought Industries, a learning platform provider that helps businesses educate their external audiences.
There’s never been a better time to expand your business reach and revenue through online training. But what kind of infrastructure is best as a foundation for delivering online courses? Join Thought Industries CEO and Co-Founder Barry Kelly, and Talented Learning CEO and Lead Analyst, John Leh, as they share five key strategies that will help you drive growth and profit from your learning programs.
I’m excited for today’s discussion because it focuses on one of my favorite topics – customer learning strategies and technologies. Our guest is Barry Kelly, CEO and Co-Founder of Thought Industries – one of the first and now leading extended enterprise learning solutions. Barry is a passionate innovator with proven product development success and extensive experience in elearning, digital strategy and social media marketing.
ZoomInfo helps go-to-market teams accelerate growth with the most accurate company and contact data on the market. High-growth companies use ZoomInfo to identify business opportunities, connect with decision-makers, and go to market with confidence. Learn how ZoomInfo was able to transform their customer experience, resulting in a 100% increase in user activation, by using the Thought Industries platform.
Seismic is the industry leader in sales enablement and marketing orchestration technology focused on helping customers align go-to-market teams and drive long-term business growth. Through Seismic University – hosted on the Thought Industries Platform – Seismic is supporting its customers during platform onboarding, continuous education opportunities, and the mastery of its SaaS technology through certification.
Industrial Training International (ITI) is a worldwide leader that trains thousands of professionals who operate cranes, utilize rigging, and conduct load handling activities around the globe. Learn how ITI has delivered tangible business results and enabled a streamlined and comprehensive learning portal with the Thought Industries platform.
Onshape is a computer-aided design (CAD) software company that was founded in 2012. Used by engineers and designers in more than 170 countries, the company’s industry-leading 3D CAD platform has been used by its customers to log over 5 million hours of projects. Learn how the Thought Industries customer training platform enabled OnShape to quickly and effectively scale their customer onboarding program from dozens to thousands of customers.
The Linux Foundation is a global nonprofit that connects a community of coders dedicated to advancing “the value of shared technology.” Learn how the Linux Foundation moved off a homegrown learning system and scaled their learning business into a multi-million dollar revenue source in the first year with Thought Industries.