Talented Learning partners with learning technology vendors to develop thought leadership including blogs, research reports, podcasts, webinars and case studies designed to inform learning system buyers, practitioners and the broader industry.
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Meet Irana Wasti, CEO of Thought Industries:
Build a Learning-Based Business: Executive Q&A
Building and selling online courses may seem easy, but building a profitable learning-based business is far more complex. Not long ago, at the Thought Industries Cognition23 Conference, I headed up an executive roundtable about what it takes to run a learning-based business. Although the three panelists come from very different organizations with different goals, their views and concerns are surprisingly similar in some ways.
Podcast 71: How to Succeed With Free Customer Education
If you sell products of any kind, you probably offer customers some sort of instruction. But should you charge them directly for training and guidance? When does it make sense to offer free customer education? Find out how this strategy drives business success at MongoDB and learn how to package and price customer education, specifically in B2B settings.
2024 Learning Systems Predictions
Four years ago, the pandemic triggered some of the most prolific years in learning systems history. Then in 2023, everything changed. Is the LMS industry poised for another growth surge, or will this be another challenging year? For an independent analyst’s perspective, join me as I look into my crystal ball at key trends that are shaping the year ahead…
Headless LMS Business Drivers: Customer Ed Nugget 8
For those who can benefit from a headless LMS, deployment has fortunately become much easier, less costly and more practical. If you want to integrate business data from many systems, customize the learner experience and support specialized workflows, headless is likely to be your best answer. Find out the top 3 reasons for going headless.
CEO Circle 2: What Sparks Learning Systems Innovation?
What are learning tech vendors thinking and doing — not just to tap into the power of AI, but to move their systems forward in other ways? I’ve continued to search for answers from some of the brightest leaders I know. And in this second collection of excerpts, I’ve found even more evidence that learning innovation doesn’t happen by chance.
Podcast 68: How Training Helps Prevent Abuse
In my journey as a learning systems analyst and consultant, I’ve been privileged to meet many leaders who leverage the power of online education to make the world a better place. Aaron Lundberg, President and CEO of Praesidium, Inc., is certainly one of those people. What role does training play in helping organizations prevent sexual abuse? Find out how it fits into a broader business mission on this Talented Learning Show episode!
Podcast 66: Extended Enterprise Learning Trends
What issues and opportunities are shaping extended enterprise learning trends? What is the state of the extended enterprise learning market? And how are systems developers like Thought Industries responding? Find out as we dig into some data-based insights featured in Thought Industries’ new research report, 2023 State of Extended Enterprise Learning.
CEO Circle: What Drives Learning Tech Innovation?
Ever wonder why some software companies constantly seem ahead of the curve in introducing game-changing functionality? Fortunately, John talks regularly with learning tech founders and CEOs, so answers are never far away. In fact, many of these pioneers have joined him for interviews on The Talented Learning Show Podcast. And here’s what those conversations reveal…
Learning Everywhere: A Strategy for Building Learning Experiences Without Limits
More and more, consumers expect a digital learning experience to keep pace with all of the other online channels they interact with. Thought Industries has set out on a mission to enable customers to fully customize and extend the functionality of their platform. They created Helium so that their customers could design and deliver on their own vision for their learning experience.
Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals
As the learning industry matures, one question comes up time and time again in conversations with customers about their learning programs. “How do we measure the business impact of extended enterprise learning initiatives?” Thought Industries has isolated three key pillars that describe the value of customer learning alongside real-world examples.
Make the Business Case for a Modern Customer Learning Platform
A cutting-edge customer education platform can radically improve your customer acquisition, retention, and expansion – three fundamental elements of business success. This white paper will help you convince the board or executive leadership of the operational advantages offered by cutting-edge training solutions.
Podcast 55: Training Business LMS Advances with Barry Kelly
No doubt about it. Professional development and customer education markets continue to grow at a mind-bending pace. But what does this mean for systems designed to support fast-moving training providers? Join us as we dig deeper into this topic with Barry Kelly, CEO and Co-Founder of Thought Industries – a premier training business LMS company.
Top Customer Education Tips From Industry Leaders
If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology innovator I interview: “What advice would you share with people who are just getting started…?” Check this collection of “getting started” tips I’ve gathered from seven customer education pioneers…
Don’t Just Create Learning Content, Sell It!
The most successful learning programs on the market today have integrated marketing and pricing strategies to drive brand awareness, retain customers, and produce healthy margins and program growth. Join industry expert John Leh in conversation with Thought Industries CEO Barry Kelly as they discuss the many ways to market, package, and sell your learning programs to drive long-term success.
Podcast 42: Key Customer Education Trends
Today, we're thrilled to welcome back one of our favorite guests, Barry Kelly, CEO and Co-Founder of Thought Industries – a leader in extended enterprise learning solutions. Barry is a passionate innovator with proven product development success, as well as extensive experience in online learning, content strategy and digital marketing. Join us as we discuss insights from his organization’s latest customer education trends survey.
Scaling Customer Education - Beyond the Classroom
Are you struggling to train customers, drive product adoption and support increasingly complex training needs? Join John Leh, CEO and Lead Analyst at Talented Learning, Brittany Tamul, Director of Customer Success at ArrowStream, and Barry Kelly, CEO at Thought Industries, as they share successful strategies from high-growth companies. You’ll walk away with practical tactics you can use to scale training for your customers.
Podcast 36: How to Deploy B2B2B Certification
In this episode we welcome a highly experienced leader in the federal and trade organization sectors, Ha Nguyen McNeill, Chief Operating Officer at BSA | The Software Alliance. Join us as we discuss the thorough yet rapid selection and deployment of a complex, business-to-business-to-business (B2B2B) LMS to drive BSA’s new online “Software Asset Management certification for enterprise software professionals.
How to Reduce Time-to-Value with Customer Training
Indoctrinating customers as quickly as possible is a smart business move. But when should you start and how fast should you move? Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Samma Hafeez, Vice President of Customer Success at Thought Industries, as they explain why training impacts customer onboarding and how it can accelerate customer time-to-value.
Podcast 34: Online Customer Education Success
As I’ve noted previously, customer training continues to be the hottest segment of the extended enterprise learning landscape. That’s why I’m especially excited to talk with today’s guest, Director of Customer Success at ArrowStream, Brittany Tamul. Companies everywhere are looking for guidance to establish or expand their online customer training programs. And now, Brittany is sharing some of her best advice with the rest of us.
To Charge or Not to Charge for Customer Ed
Should customers pay for training? How should you choose the best price? And when does it make sense to train customers at no extra charge? Join experts John Leh, CEO and Lead Analyst at Talented Learning, and Barry Kelly, CEO and Co-Founder at Thought Industries, as they clarify the economics of customer education.
Podcast 18: Driving SaaS Customer Success
Customer success has become an obsession among high-growth companies – especially software-as-a-service (SaaS) vendors. But why is customer success so important? And what kind of educational strategies are most effective? Today, we discuss these questions and more with expert, Samma Hafeez, VP of Customer Success at Thought Industries, a learning platform provider that helps businesses educate their external audiences.
Paving the Way to a Profitable Learning Business
There’s never been a better time to expand your business reach and revenue through online training. But what kind of infrastructure is best as a foundation for delivering online courses? Join Thought Industries CEO and Co-Founder Barry Kelly, and Talented Learning CEO and Lead Analyst, John Leh, as they share five key strategies that will help you drive growth and profit from your learning programs.
Podcast 15: Tying Training to Customer Success
I’m excited for today’s discussion because it focuses on one of my favorite topics – customer learning strategies and technologies. Our guest is Barry Kelly, CEO and Co-Founder of Thought Industries – one of the first and now leading extended enterprise learning solutions. Barry is a passionate innovator with proven product development success and extensive experience in elearning, digital strategy and social media marketing.
