Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. Before Wrike had a learning management system (LMS) in place, customer success managers (CSM) spent thousands of hours in 1-on-1 training with customers. The process was tedious and often focused on basic features, which didn’t provide customers the most value. Wrike’s users needed a self-serve sandbox environment to learn how to use the tool without affecting its configuration. With the right LMS in place, users could get the support they needed to explore Wrike freely and test different features, and CSMs could focus their time on more valuable, higher-level customer consulting. Find out how using Docebo helped Wrike to increase user activity by 102%, increase conversions by 300%, and saved over 11,000 hours of training.