Navigate the Customer Education Journey

Whether you’re building a customer education strategy, evaluating technology, or preparing to replace an existing platform, choose the path that best matches where you are in your journey.

Learn

Build a strong foundation with independent articles, expert interviews, podcasts, case studies, and practical insights covering customer education strategies, technologies, and best practices.

Build Your Understanding

Research

Compare customer education platforms through independent vendor profiles, analyst reviews, product demonstrations, and real-world customer success stories to identify solutions that best fit your organization’s goals and requirements.

Research Learning Systems

Select

Reduce project risk and increase speed with proven buyer education, practical selection resources, and independent consulting designed to help you choose the best customer education platform for your organization.

Browse Buyer Resources

LEARN

Whether you’re exploring customer education technology for the first time or refining an existing strategy, these independent resources will help you understand the concepts, technologies, and best practices behind successful multi-audience learning ecosystems.

Customer Education Articles

Explore foundational articles and expert perspectives that explain customer education strategies, technologies, business drivers, and real-world best practices.

Getting Started

Expert Advice

Customer Education LMS Use Cases

There are many ways to leverage a customer education LMS. The smartest organizations think about how a learning system can support every stage of the customer journey. How? Click on the boxes below to learn more…

Attract New Customers

Develop, deliver and track promotions and trigger campaigns in the LMS, driven by native or integrated CRM capabilities

Drive Qualified Leads

Use the LMS to tag users based on events or prior actions they’ve taken as potential customers. Then move them toward customer status with educational programs by combining targeted emails, discounts, bundles, blogs, videos and other content

Onboard New Customers

Start relationships on the right foot with highly personalized content and support people need to succeed with your product or service

Accelerate Time to Value

Create and manage a compelling onboarding curriculum by tailoring content to each customer’s unique interests. This engaging approach builds confidence and competence that drives adoption and reinforces continued use

Support and Grow

Drive ongoing training that inspires and enables customers to expand their use of your products over time

Boost Satisfaction and Loyalty

Nurture ongoing product use and build a springboard for cross-selling and upselling. Proactively educate customers about relevant new products, processes and capabilities that enhance their customer experience over time

Develop Brand Champions

Turn your best customers into vocal advocates that promote your brand through testimonials on social media, in blogs and beyond

Get Your Customers Talking

Empower committed customers to amplify their experience with your brand. Offer a global community of interest that encourages your best customers to share their expertise and support others, no matter what their language or location may be

Customer Ed Nuggets

Explore practical episodes featuring independent analyst John Leh and industry leaders covering customer education strategy, technology, implementation, content, marketing, customer success, and emerging trends.

Enterprise software vendors respect a well-written request for proposal (RFP), because it paves the way for a stronger response, more accurate pricing, and a reasonable chance to win your business. At the same time, it helps buyers make better choices. But writing an RFP doesn't come naturally. What sets a great LMS RFP apart from the rest? Find out about 5 elements to help you write a great RFP on this mini podcast with independent learning tech analyst John Leh... ---- For expert guidance in finding a solution for customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Schedule a complimentary LMS consult with John Leh - https://meetings.hubspot.com/johnleh/learning-system-consultation ---- ABOUT TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US: → Subscribe to YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → John Leh on X — https://x.com/JohnLeh → Talented Learning on X — https://x.com/TalentedLearn #lms #rfp #requestforproposal #learningsystems #learningmanagementsystem #learningplatform #lmsbuyer #lmsselection #customereducation #producttraining #johnleh #talentedlearning #lmsrequirements #software #onlinelearning #elearning #learningtech #podcast 10:29 5 Essentials for a Great LMS RFP | Customer Ed Nugget 35

5 Essentials for a Great LMS RFP | Customer Ed Nugget 35

When choosing a learning platform, why should you bother developing and delivering a request for proposal (RFP) to qualified vendors? It seems like software companies don't like participating in an RFP process. But there's much more to this story. Find out what to consider from both sides of the LMS negotiating table, on this mini podcast with independent learning tech analyst John Leh... ---- For expert guidance in finding a learning solution for customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Schedule a complimentary LMS consult with John Leh - https://meetings.hubspot.com/johnleh/learning-system-consultation ---- ABOUT TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US: → Subscribe to YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → John Leh on X — https://x.com/JohnLeh → Talented Learning on X — https://x.com/TalentedLearn #lms #rfp #learningsystems #learningmanagementsystem #learningplatform #lmsbuyer #lmsselection #customereducation #producttraining #johnleh #talentedlearning #lmsrequirements #software #onlinelearning #elearning #learningtech #podcast 9:52 Should Learning Systems Buyers Bother With an LMS RFP? Customer Ed Nugget 34

Should Learning Systems Buyers Bother With an LMS RFP? Customer Ed Nugget 34

What's the fastest way to choose the best learning system for your organization's customer education needs? A strong set of LMS requirements is vital, but a strong shortlisting strategy is just as important. What does it take to build a shortlist that will make your software selection process faster, easier, and more effective? Tune in to this mini-podcast as independent learning tech analyst John Leh explains how 6 shortlisting tools help... ---- For expert guidance in finding a learning solution for customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. ABOUT TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US: → Subscribe to YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → John Leh on X — https://x.com/JohnLeh → Talented Learning on X — https://x.com/TalentedLearn #lms #shortlist #requirements #customereducation #learningsystems #learningmanagementsystem #learningplatform #lmsbuyer #lmsselection #johnleh #talentedlearning #rfp #usecase #lmsrequirements #softwarereview #softwaredemo #producttraining #software #onlinelearning #elearning #learningtech #podcast 10:41 6 Shortlisting Tools for LMS Selection Success: Customer Ed Nugget 33

6 Shortlisting Tools for LMS Selection Success: Customer Ed Nugget 33

What's the most efficient, effective way to choose a learning system for customer education? A successful buying process starts with a strong set of LMS requirements. Tune in to this mini-podcast to find out how independent learning tech analyst John Leh defines the 6 requirements categories that lead to LMS selection success. ---- For expert guidance in finding a learning solution for customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. ABOUT TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US: → Subscribe to YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → John Leh on X — https://x.com/JohnLeh → Talented Learning on X — https://x.com/TalentedLearn #customereducation #lms #requirements #learningsystems #learningmanagementsystem #b2b #learningplatform #lmsbuyer #lmsselection #johnleh #talentedlearning #cx #rfp #usecase #lmsrequirements #customerexperience #customersuccess #producttraining #purchasingprocess #onlinelearning #elearning #learningtech #podcast 11:16 6 LMS Requirements Categories for Choosing a Learning System: Customer Ed Nugget 32

6 LMS Requirements Categories for Choosing a Learning System: Customer Ed Nugget 32

When it's time for a new or replacement platform to support customer education, how can you find the best LMS for your needs? Tune in to this 10-minute mini-podcast, as learning tech analyst, John Leh, walks through a 6-step process he has spearheaded with hundreds of clients. ---- For expert guidance in finding a learning solution to help your organization succeed with customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. ABOUT TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US: → Subscribe to YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → John Leh on X — https://x.com/JohnLeh → Talented Learning on X — https://x.com/TalentedLearn #customereducation #lms #ai #learningsystems #learningmanagementsystem #b2b #learningplatform #lmsbuyer #lmsselection #johnleh #talentedlearning #cx #rfp #usecase #lmsrequirements #customerexperience #customersuccess #producttraining #purchasingprocess #onlinelearning #elearning #learningtech #podcast 9:32 How to Find the Best LMS for Your Business: Customer Ed Nugget 31

How to Find the Best LMS for Your Business: Customer Ed Nugget 31

AI is everywhere. But if your company provides customer education, do you know which AI capabilities matter most? What business benefits can you expect? Find out on this mini-podcast, as learning tech analyst, John Leh, digs deeper in this 10-minute brief. ---- For expert guidance in finding a learning solution to help your organization succeed with customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. ABOUT TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US ON SOCIAL CHANNELS: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #customereducation #ai #lms #roi #customersuccess #customerjourney #customerexperience #gotomarket #cx #customersuccess #producttraining #productmarketing #onlinelearning #lms #learningmanagementsystem #elearning #personalizedlearning #predictiveanalytics #learninginnovation #podcast #talentedlearning #johnleh 10:04 5 Must-Have AI Capabilities for Customer Education: Customer Ed Nugget 30

5 Must-Have AI Capabilities for Customer Education: Customer Ed Nugget 30

Strong marketing is vital for customer education success. But which strategies are most effective at keeping your program on track? Find out on this mini-podcast, as host John Leh compares notes with guest Shannon Howard, Director of Customer and Content Marketing at Intellum LMS. Get the research report featured in this podcast, free from Intellum: https://bit.ly/IntellumCEReport2025_TL_YT ---- For expert guidance in finding a learning solution to help your organization succeed with customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL Intellum LMS: → Intellum Website -- https://bit.ly/Intellum_TL_YT → Intellum Profile on Talented Learning -- https://bit.ly/Intellum_Profile_TL Connect with us on social channels: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #customereducation #marketing #productledgrowth #customersuccess #customerjourney #customerexperience #gotomarket #cx #customersuccess #producttraining #productmarketing #onlinelearning #lms #learningmanagementsystem #elearning #personalizedlearning #ai #roi #b2bmarketing #b2cmarketing #podcast #talentedlearning #intellum #johnleh #shannonhoward 10:50 Top Customer Education Marketing Tips: Customer Ed Nugget 29

Top Customer Education Marketing Tips: Customer Ed Nugget 29

Strong marketing is vital for customer education success. How can you avoid serious marketing mistakes and keep your program on track? Find out on this mini-podcast, as host John Leh compares notes with guest Shannon Howard, Director of Customer and Content Marketing at Intellum LMS. Get the research report featured in this podcast, free from Intellum: https://bit.ly/IntellumCEReport2025_TL_YT ---- For expert guidance in finding a learning solution to help your organization succeed with customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL Intellum LMS: → Intellum Website -- https://bit.ly/Intellum_TL_YT → Intellum Profile on Talented Learning -- https://bit.ly/Intellum_Profile_TL Connect with us on social channels: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #customereducation #marketing #marketingmistakes #gotomarket #cx #customersuccess #producttraining #productmarketing #roi #onlinelearning #lms #learningmanagementsystem #b2bmarketing #b2cmarketing #podcast #talentedlearning #intellum #johnleh #shannonhoward 9:27 4 Crucial Marketing Mistakes to Avoid in Customer Education: Customer Ed Nugget 28

4 Crucial Marketing Mistakes to Avoid in Customer Education: Customer Ed Nugget 28

Buyer's remorse is prevalent among enterprise software buyers, including the learning systems purchasing process. But what exactly causes LMS buyer regret, and how can you avoid it? Find out on this Customer Ed Nugget mini-podcast episode with independent learning tech analyst, John Leh! ---- For independent guidance you can trust to find a learning solution that will help your organization succeed with customer education, visit: https://bit.ly/LMSSelectionServices Learn more about our new premium research report, The Customer LMS Buyer's Guide — https://bit.ly/CustomerLMS_BuyersGuide_2025_About ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US ON SOCIAL CHANNELS: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #lms #talentedlearning #lmssoftware #customereducation #purchasing #buyersremorse #regrets #buyerregret #lmsselection #onlinelearning #software #howtobuysoftware #howtoselectsoftware #lmssoftware #learningmanagementsystem #cx #customeronboarding #customersuccess #b2bsales #customerlifetimevalue #saas #elearning #producttraining #techtrends #podcast #johnleh 10:07 What Causes LMS Buyer Regret? (And How to Avoid It): Customer Ed Nugget 27

What Causes LMS Buyer Regret? (And How to Avoid It): Customer Ed Nugget 27

Customer education tech stacks are rapidly changing, as organizations embrace innovative AI capabilities and more. Which trends matter most? Find out in this Customer Ed Nugget mini-podcast with learning tech analyst, John Leh... ---- For independent guidance you can trust to find a learning solution that will help your organization succeed with customer education, visit: https://bit.ly/LMSSelectionServices ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. TALENTED LEARNING: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL CONNECT WITH US ON SOCIAL CHANNELS: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #lms #talentedlearning #customereducation #learningmanagementsystem #lmssoftware #cx #customeronboarding #customersuccess #customerlifetimevalue #saas #elearning #producttraining #customerexperience #onlinelearning #productmarketing #techtrends #software #podcast #johnleh 8:29 Top Trends Shaping Customer Education Tech: Customer Ed Nugget 26

Top Trends Shaping Customer Education Tech: Customer Ed Nugget 26

Artificial intelligence is rapidly transforming all aspects of customer and partner education — including video-based skill verification. Why is this such a powerful way to validate skills? And what are its business benefits? Learn more on this mini-podcast, as host John Leh compares notes with guest expert, Josh Squires, SVP at BongoLearn.com. ---- For expert guidance in finding a learning solution to help your organization succeed with customer and partner education, visit: https://bit.ly/LMSSelectionServices ---- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL Bongo Learn: → Website -- https://bit.ly/Bongo_via_TLsites → Demo/Profile at Talented Learning -- https://bit.ly/TL_LMSDirectory_Bongo Connect with us on social channels: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #skillassessment #skilltest #skills #channelpartners #videoassessment #onlinelearning #ai #artificialintelligence #talentedlearning #partnertraining #BongoLearn #certificationtraining #aicoaching #skillvideos #feedback #learninginnovation #lms #learningmanagementsystem #learningtools #podcast #johnleh #joshsquires 9:37 How AI and Video Elevate Skill Verification: Customer Ed Nugget 25

How AI and Video Elevate Skill Verification: Customer Ed Nugget 25

Great customer education drives product engagement, adoption and retention. Which content strategies work best? Find out in less than 10 minutes, as host John Leh compares notes with senior-level marketing expert, Michael Daecher. For LMS buyer resources, or to schedule a free consult with our Lead Analyst, John Leh, visit us at: https://talentedlearning.com/lms-buyers/ _______ About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL Connect with John Leh: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn Connect with Michael Daecher: → LinkedIn — https://www.linkedin.com/in/michaeldaecher/ #contentstrategy #customereducation #content #cx #saas #customertraining #onboarding #customersuccess #softwareadoption #softwaretraining #customerretention #customerloyalty #lms #learningmanagementsystem #talentedlearning #johnleh 9:07 Key Customer Education Content Strategies: Customer Ed Nugget 24

Key Customer Education Content Strategies: Customer Ed Nugget 24

How can your customer ed efforts develop stronger advocates? What pitfalls should you avoid? Find out in less than 10 minutes, as host John Leh compares notes with Nick Eriksen, CPO of Eurekos LMS. Visit https://talentedlearning.com/lms-buyers/ for LMS buyer resources and to schedule a consult with John About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL Eurekos: → Website — https://bit.ly/EurekosLMS → Profile/Demo at Talented Learning — https://bit.ly/EurekosLMS_Profile Connect: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #customeradvocacy #mistakes #customereducation #lms #cx #saas #customertraining #onboarding #customersuccess #communitymanagement #softwareadoption #softwaretraining #customerretention #customerloyalty #customerlifecycle #learningmanagementsystem #talentedlearning #eurekos 7:57 Customer Advocacy Missteps to Avoid: Customer Ed Nugget 23

Customer Advocacy Missteps to Avoid: Customer Ed Nugget 23

Why is it worthwhile to develop a customer advocacy program? How does this strategy work hand-in-hand with customer education to create business value? Find out in less than 10 minutes, as podcast host John Leh compares top benefits with Nick Eriksen CIO and Co-Founder of Eurekos LMS. Looking for a learning platform to support your customer education efforts? For independent LMS selection guidance, visit Talented Learning - https://bit.ly/LMS-BuyerServices-TL About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to our YouTube Channel — https://bit.ly/JoinTL_YouTube → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Podcast — https://bit.ly/CustomerEdNuggets → Talented Learning Website — https://bit.ly/TalentedLearning_HomePg → LMS Directory — https://bit.ly/LMSDirectory_TL Eurekos: → Website — https://bit.ly/EurekosLMS → Profile/Demo at Talented Learning — https://bit.ly/EurekosLMS_Profile Connect: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X (Twitter) — https://twitter.com/TalentedLearn #customeradvocacy #customereducation #lms #cx #saas #customertraining #onboarding #productadoption #customersuccess #onlinelearning #communitymanagement #softwareadoption #softwaretraining #customerretention #customerloyalty #customerlifecycle #learningmanagementsystem #talentedlearning #eurekos 9:40 10 Business Benefits of a Customer Advocacy Program: Customer Ed Nugget 22

10 Business Benefits of a Customer Advocacy Program: Customer Ed Nugget 22

Learn top LMS implementation tips for customer education success. For expert independent LMS selection guidance, visit Talented Learning - https://bit.ly/LMS-BuyerServices-TL Join host John Leh and guest expert, Katya Buratovich of LearnUpon, as they discuss how to get better results when implementing a customer education platform. Find out which moves matter most in this 9-minute mini-podcast! About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: →Subscribe to our YouTube Channel - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ LearnUpon: →Website -- https://bit.ly/3CDwqMM →Demo and Profile on Talented Learning -- https://bit.ly/4fB70hs Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #CX #customereducation #LMSimplementation #customertraining #productadoption #customersuccess #changemanagement #training #elearning #systemintegration #onlinelearning #contentmanagement #learningmanagementsystem #talentedlearning #Learnupon 9:35 Top LMS Implementation Tips: Customer Ed Nugget 21

Top LMS Implementation Tips: Customer Ed Nugget 21

Building and maintaining a community devoted to customer education is a smart business move. But if you're not careful, you can make costly mistakes along the way. Which pitfalls should you avoid - and why? Find out in only 7 minutes with hosts John Leh, and guest expert, Shannon Howard of Intellum. →For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →For detailed comparisons of top 20 customer LMSs visit - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Intellum LMS: →Intellum Website - https://bit.ly/3CBdeiV →Intellum Profile on Talented Learning -- https://bit.ly/3W0G7uN Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #intellum 7:11 Top Community Building Mistakes To Avoid: Customer Ed Nugget 20

Top Community Building Mistakes To Avoid: Customer Ed Nugget 20

What is learning content syndication? How can customer education organizations leverage this strategy to reach broader, more diverse audiences more efficiently and engage them more effectively? Find out on this 19th episode of the Talented Learning Customer Ed Nuggets podcast with John Leh of TalentedLearning.com and guest, Tamer Ali, of Authentic Learning Labs. →Expert LMS selection guidance on any customer LMS - https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Authentic Learning Labs →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #contentsyndication #headlesslms #apicontent 9:49 How to Syndicate Learning Content: Customer Ed Nugget 19

How to Syndicate Learning Content: Customer Ed Nugget 19

Are you shopping for a learning system to support customer education? Avoid common speedbumps that will slow you down! Expert LMS selection guidance on any customer LMS - https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Authentic Learning Labs →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #contentsyndication #headlesslms #apicontent 9:58 Avoiding LMS Selection Speedbumps - Customer Ed Nugget 18

Avoiding LMS Selection Speedbumps - Customer Ed Nugget 18

Tune in as John Leh and Kristine Kukich of the Training Sherpa discuss their top CEdMA conference takeaways on this episode. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #contentsyndication #headlesslms #apicontent #cedma #CE #LMS #CustomerEducation #CustomerEd #customerLMS 9:54 Top CEdMA empowerED24 Takeaways - Customer Ed Nugget 17

Top CEdMA empowerED24 Takeaways - Customer Ed Nugget 17

What is customer education technology going to look like in 3 years? Join John Leh and NetExam CEO, Brett Strauss, as they outline their educated best guesses on this episode. For expert LMS selection guidance on any customer LMS - https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ NetExam Customer LMS →NetExam Website - https://bit.ly/3AIbi7D →NetExam Profile on Talented Learning - https://bit.ly/3Z2Pg7L Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #headlesslms #netexam 9:35 The Future of Customer Ed: Customer Ed Nugget 16

The Future of Customer Ed: Customer Ed Nugget 16

Join John Leh and Vicky Kennedy, Founder and CEO of @RealEchtusas the top mistakes to avoid with setting up your customer ed strategy. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →For detailed comparisons of top 20 customer LMSs visit - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh 9:10 Education Strategy Mistakes to Avoid: Customer Ed Nugget 15

Education Strategy Mistakes to Avoid: Customer Ed Nugget 15

What are the business benefits can you expect from building a learning community? Find out in this episode with host John Leh and guest expert Shannon Howard of Intellum LMS. →For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →For detailed comparisons of top 20 customer LMSs visit - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Intellum LMS: →Intellum Website - https://bit.ly/3CBdeiV →Intellum Profile on Talented Learning -- https://bit.ly/3W0G7uN Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #intelllum 8:30 The Rewards of Community Building: Customer Ed Nugget 14

The Rewards of Community Building: Customer Ed Nugget 14

Why exactly is content syndication so appealing for customer ed? Find out won this episode with host John Leh and guest expert Tamer Ali of Authentic Labs. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Authentic Learning Labs →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #contentsyndication #headlesslms #apicontent 7:44 The Value of Training Content Syndication: Customer Ed Nugget 13

The Value of Training Content Syndication: Customer Ed Nugget 13

What are the most valuable skills customer education professionals can learn from our marketing counterparts? Why are they relevant? Find out in this 12th episode of the Customer Ed Nuggets podcast with John Leh of @Talentedlearning and Samantha Murray of @DoceboLMS. →For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →For detailed comparisons of top 20 customer LMSs visit - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Docebo LMS: →Docebo Website - https://bit.ly/3CBdeiV →Docebo Profile on Talented Learning -- https://bit.ly/3W0G7uN Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #Docebo 10:04 Marketing Skills for Customer Education Success: Customer Ed Nugget 12

Marketing Skills for Customer Education Success: Customer Ed Nugget 12

Join host John Leh with guest expert Nick Eriksen of @eurekos as they outline tips to stay focused in ongoing customer ed programs. For expert LMS selection guidance on any customer LMS - https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Eurekos: →Eurekos Website -- https://bit.ly/4fDPOYE →Eurekos Profile on Talented Learning -- https://bit.ly/4fAD9ph Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #lms #talentedlearning #elearning #training #LMSdemos #all-purposeLMS #enterpriseLMS #customerLMS #extendedenterpriseLMS #eurekos #customerednuggets 9:02 Mistakes to Avoid With Ongoing Customer Education: Customer Ed Nugget 11

Mistakes to Avoid With Ongoing Customer Education: Customer Ed Nugget 11

Find out when it makes sense to replace your LMS and what are the most common reasons why on today's episode with host John Leh. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Authentic Learning Labs →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #LMSbuyers 9:59 Top Reasons to Replace Your LMS: Customer Ed Nugget 10

Top Reasons to Replace Your LMS: Customer Ed Nugget 10

Join host John Leh and guest expert Himansu Karunadasa, CTO of NetExam LMS to learn more about how to leverage genAI in customer ed content creation. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ NetExam Customer LMS →NetExam Website - https://bit.ly/3AIbi7D →NetExam Profile on Talented Learning - https://bit.ly/3Z2Pg7L Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #headlesslms #netexam 9:25 Top Generative AI LMS Features: Customer Ed Nugget 9

Top Generative AI LMS Features: Customer Ed Nugget 9

If you want to integrate business data from many systems, customize the learner experience and support specialized workflows, headless is best. Join host John Leh and guest expert Barry Kelly of Thought Industries to learn why. For expert LMS selection guidance on any customer education LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Thought Industries →Thought Industries LMS Website - https://bit.ly/3V2fN3J →Thought Industries Profile on Talented Learning - https://bit.ly/492r6yv Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #ThoughtIndustries #headlesslms #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh 9:59 Headless LMS Top Business Drivers: Customer Ed Nugget 8

Headless LMS Top Business Drivers: Customer Ed Nugget 8

Join host John Leh and guest expert Kenneth Chapman of D2L as they highlight top advances in educational video. For expert LMS selection guidance on any customer education LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ D2L →D2L LMS Website - https://bit.ly/3Z5GjKW →D2L Profile on Talented Learning - https://bit.ly/3OjsPWQ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #D2L #instructionalvideo #educationalvideo #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh 9:38 Advances in Educational Video: Customer Ed Nugget 7

Advances in Educational Video: Customer Ed Nugget 7

Join host John Leh with guest expert Nick Eriksen of Eurekos LMS as they outline tips to stay focused in customer education onboarding programs. For expert LMS selection guidance on any customer LMS - https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Eurekos: →Eurekos Website -- https://bit.ly/4fDPOYE →Eurekos Profile on Talented Learning -- https://bit.ly/4fAD9ph Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #lms #talentedlearning #elearning #training #LMSdemos #all-purposeLMS #enterpriseLMS #customerLMS #extendedenterpriseLMS #eurekos #customerednuggets 8:39 Top Customer Onboarding Mistakes: Customer Ed Nugget 6

Top Customer Onboarding Mistakes: Customer Ed Nugget 6

Join host John Leh and guest expert Brett Strauss, CEO of NetExam LMS to learn more about the best customer ed ROI metrics to target. For expert LMS selection guidance on any customer LMS visit our LMS Buyers page https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ NetExam Customer LMS →NetExam Website - https://bit.ly/3AIbi7D →NetExam Profile on Talented Learning - https://bit.ly/3Z2Pg7L Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #headlesslms #netexam 8:56 Customer Education ROI Metrics: Customer Ed Nugget 5

Customer Education ROI Metrics: Customer Ed Nugget 5

How are the best customer education organizations applying LMS automation? What tools and techniques can elevate your customer education programs? Find out in this week’s Customer Ed Nugget with John Leh of @Talentedlearning and Gill Williams of @CD2LearningIsNowPropelr. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Facts LMS →Facts LMS Website - https://bit.ly/4fzQ9M7 →Facts Profile on Talented Learning - https://bit.ly/3ZiW8is Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #FactsLMS #cd2 #cd2learning #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh 7:41 Top LMS Automation Trends: Customer Ed Nugget 4

Top LMS Automation Trends: Customer Ed Nugget 4

Join host John Leh and guest analytics expert Tamer Ali of Authentic Learning Labs as they discuss key challenges and solutions to customer ed analytics. For expert LMS selection guidance on any LMS visit our LMS Buyers page at https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Authentic Learning Labs →Authentic Learning Labs - https://bit.ly/493Gpa9 →Authentic Learning Labs Profile on Talented Learning - https://bit.ly/3CQvgxm Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #headlesslms #netexam #AuthenticLearningLabs #LearningAnalytics 8:28 Key Learning Analytics Challenges: Customer Ed Nugget 3

Key Learning Analytics Challenges: Customer Ed Nugget 3

Join host John Leh and guest expert Brett Strauss, CEO of NetExam LMS to learn more about how to leverage critical customer education LMS integrations. For expert LMS selection guidance on any customer LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ NetExam Customer LMS →NetExam Website - https://bit.ly/3AIbi7D →NetExam Profile on Talented Learning - https://bit.ly/3Z2Pg7L Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #headlesslms #netexam #LMSintegration #LMSapi 7:50 Critical Customer LMS Integrations: Customer Ed Nugget 2

Critical Customer LMS Integrations: Customer Ed Nugget 2

Join host John Leh with guest expert Nick Eriksen of Eurekos LMS as they outline tips to stay focused in pre-sales customer education. For expert LMS selection guidance on any customer LMS - https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Eurekos: →Eurekos Website -- https://bit.ly/4fDPOYE →Eurekos Profile on Talented Learning -- https://bit.ly/4fAD9ph Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #lms #talentedlearning #elearning #training #LMSdemos #all-purposeLMS #enterpriseLMS #customerLMS #extendedenterpriseLMS #eurekos #customerednuggets 9:45 Presales Customer Education Pitfalls to Avoid: Customer Ed Nugget 1

Presales Customer Education Pitfalls to Avoid: Customer Ed Nugget 1

Customer Education Across the Customer Lifecycle

Discover how customer education creates value at every stage of the customer journey—from attracting prospective customers and accelerating onboarding to driving product adoption, customer success, advocacy, and long-term business growth..

Customer Education Lifecycle Overview Customer education is no longer just a post-sale training function. The most successful organizations use education strategically throughout the entire customer lifecycle to attract prospects, accelerate onboarding, improve product adoption, reduce support costs, and develop loyal customer advocates. In this video, John Leh, CEO and Lead Analyst at Talented Learning, introduces the Customer Education Lifecycle and explains how learning can create measurable business value at every stage of the customer journey. Rather than viewing customer education as a collection of courses, this framework demonstrates how modern learning programs help organizations strengthen customer relationships, improve business outcomes, and maximize the value of every customer interaction. The Four Stages of the Customer Education Lifecycle Attract Use educational content, thought leadership, and product learning to build trust, demonstrate expertise, and help prospective customers make informed buying decisions. Onboard Accelerate time-to-value with structured onboarding programs that help new customers confidently adopt your products and services. Support Deliver ongoing education, certifications, knowledge resources, and self-service learning that improves customer success while reducing support costs. Advocate Develop expert users who become product champions through advanced learning, communities, certifications, and customer advocacy programs. Organizations that align learning with the entire customer journey create stronger customer relationships, higher product adoption, increased retention, and long-term business growth. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Vendor Reviews https://talentedlearning.com/lms-vendor-reviews/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerEducation #CustomerSuccess #CustomerLifecycle #CustomerTraining #ProductAdoption #CustomerOnboarding #CustomerAcademy #ExtendedEnterprise #JohnLeh #TalentedLearning Customer Life Cycle Overview | Attract, Onboard, Support & Advocate | Talented Learning

Customer Life Cycle Overview | Attract, Onboard, Support & Advocate | Talented Learning

Attract | Customer Education Strategies to Build Awareness, Trust & Demand Customer education begins long before a prospect becomes a customer. The most successful organizations use educational content to build credibility, establish thought leadership, answer buyer questions, and help prospective customers make informed purchasing decisions. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Attract stage of the Customer Education Lifecycle to generate awareness, build trust, and create stronger relationships before the sale. Whether you're developing educational marketing content, launching a resource center, or creating product education that supports the buying process, these videos demonstrate how learning can become a powerful demand generation strategy. Topics Include • Educational Marketing • Thought Leadership • Product Education • Buyer Enablement • Learning as a Marketing Strategy • Resource Centers • Product Demonstrations • Customer Success Stories • Webinars & Educational Events • Building Trust Through Learning Organizations that educate buyers early in their decision-making process create more informed prospects, shorter sales cycles, stronger customer relationships, and higher-quality opportunities. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerEducation #DemandGeneration #ThoughtLeadership #ProductEducation #EducationalMarketing #CustomerSuccess #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning Attract New Customers - Customer Life Cycle - Talented Learning

Attract New Customers - Customer Life Cycle - Talented Learning

Onboard | Customer Education Strategies to Accelerate Customer Success & Product Adoption Customer onboarding is one of the most important moments in the customer journey. Effective onboarding helps customers realize value faster, increases product adoption, reduces early churn, and establishes the foundation for long-term success. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Onboard stage of the Customer Education Lifecycle to create engaging onboarding experiences that accelerate customer confidence and product proficiency. Whether you're onboarding new customers, introducing new products, or helping users adopt additional capabilities, these videos demonstrate how structured learning programs improve business outcomes while creating a better customer experience. Topics Include • Customer Onboarding • New Customer Enablement • Product Adoption • Time-to-Value • Customer Academies • Guided Learning Paths • Product Training • Customer Learning Portals • Digital Customer Onboarding • Customer Success Best Practices Organizations that invest in effective onboarding increase customer engagement, improve product adoption, reduce support requests, strengthen retention, and build lasting customer relationships. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerOnboarding #CustomerEducation #ProductAdoption #CustomerSuccess #CustomerTraining #CustomerAcademy #TimeToValue #LearningTechnology #JohnLeh #TalentedLearning Onboard New Customers - Customer Life Cycle - Talented Learning

Onboard New Customers - Customer Life Cycle - Talented Learning

Support | Customer Education Strategies to Improve Product Adoption, Customer Success & Retention Customer education doesn't end after onboarding. Ongoing education helps customers expand product usage, discover new capabilities, solve problems independently, and achieve greater business value throughout their relationship with your organization. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Support stage of the Customer Education Lifecycle to improve product adoption, reduce support costs, strengthen customer success, and increase long-term retention. Whether you're building a customer knowledge center, expanding self-service learning, launching certification programs, or delivering continuous product education, these videos demonstrate how learning becomes a scalable extension of your customer support and success strategy. Topics Include • Customer Success • Product Adoption • Self-Service Learning • Knowledge Centers • Product Training • Customer Certification • Continuous Learning • Feature Adoption • Customer Communities • Reducing Support Costs Organizations that invest in ongoing customer education improve customer satisfaction, reduce support requests, increase product utilization, strengthen retention, and create more successful customers. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerEducation #CustomerSuccess #ProductAdoption #CustomerSupport #CustomerTraining #CustomerRetention #KnowledgeManagement #LearningTechnology #JohnLeh #TalentedLearning Support Customers - Customer Life Cycle - Talented Learning

Support Customers - Customer Life Cycle - Talented Learning

Customer Advocacy | Customer Education Strategies to Build Champions, Communities & Growth The most successful customer education programs don't stop at customer success—they create customer advocates. By helping customers achieve meaningful outcomes, organizations can develop loyal champions who drive referrals, share best practices, contribute to communities, and influence future buyers. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Customer Advocacy stage of the Customer Education Lifecycle to strengthen customer relationships, increase retention, and transform satisfied customers into passionate advocates. Whether you're building a certification program, launching a customer community, recognizing product experts, or creating opportunities for customers to share their success stories, these videos demonstrate how education can become a catalyst for long-term business growth. Topics Include • Customer Advocacy • Customer Communities • Product Certification • Customer Champions • Customer Success Stories • Peer-to-Peer Learning • User Groups • Customer Engagement • Lifelong Learning • Customer Retention & Expansion Organizations that invest in customer advocacy create stronger communities, increase customer loyalty, generate referrals, encourage product innovation, and build a network of passionate customers who become an extension of their brand. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerAdvocacy #CustomerEducation #CustomerSuccess #CustomerChampions #CustomerCommunity #CustomerRetention #ProductCertification #LearningTechnology #JohnLeh #TalentedLearning Customer Advocacy - Customer Life Cycle - Talented Learning

Customer Advocacy - Customer Life Cycle - Talented Learning

Experts Interview on the Talented Learning Show Podcast

Watch in-depth conversations with customer education leaders, learning technology experts, and business innovators exploring customer success, product adoption, AI, learning platforms, and the future of customer education.

Educated customers are great for business. That's why smart software leaders manage customer education as a product. But what makes this marketing-oriented strategy work? Find out on this episode of the Talented Learning Show, as independent learning tech analyst and consultant, John Leh, digs deeper with Melissa Kruminas, Sr. Director of Learning at Docebo, one of the world's leading enterprise learning platforms. ---- For expert guidance in finding a solution to help you succeed with enterprise learning, visit: https://bit.ly/LMSSelectionServices Also, find out about our new premium research report, The Customer LMS Buyer's Guide — https://bit.ly/CustomerLMS_BuyersGuide_2025_About ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. ABOUT TALENTED LEARNING: → Subscribe to Talented Learning YouTube — https://bit.ly/JoinTL_YouTube → Talented Learning Website — https://talentedlearning.com → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Mini-Podcast — https://bit.ly/CustomerEdNuggets → LMS Directory — https://talentedlearning.com/learning-systems-directory/ ABOUT DOCEBO: → Website — https://bit.ly/Docebo_YT_TL → Docebo Profile at Talented Learning — https://bit.ly/Docebo_Profile_TL → Hot Take Review on YouTube — https://bit.ly/Docebo_HotTake_TL_YT → Product Demo on YouTube — https://bit.ly/Docebo_Demo_TL_YT CONNECT ON SOCIAL: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn #customereducation #gtm #productmarketing #lms #ilt #training #onlinelearning #onlinecourses #productstrategy #producttraining #learning #L&D #monetization #docebo #talentedlearning #learningmanagementsystems #learningsystems #enterpriselearning #podcast #cx #measurement #learningsystems #freetraining #customersuccess #productadoption #onboarding #metrics Should You Manage Customer Education as a Product? - Talented Learning Show Podcast 104

Should You Manage Customer Education as a Product? - Talented Learning Show Podcast 104

How does extended enterprise LMS consulting help business software buyers and sellers succeed? Find out as learning tech innovator and entrepreneur, Barry Kelly, interviews our Founder and Lead Analyst, John Leh, on this special 100th episode of the Talented Learning Show! ---- For expert guidance in finding a solution to help your organization succeed at extended enterprise learning, visit: https://bit.ly/LMSSelectionServices Learn more about our new premium research report, The Customer LMS Buyer's Guide — https://bit.ly/CustomerLMS_BuyersGuide_2025_About ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster, and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. ABOUT TALENTED LEARNING: → Subscribe to Talented Learning YouTube — https://bit.ly/TL_Subcribe_YouTube → Talented Learning Website — https://talentedlearning.com → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Mini-Podcast — https://bit.ly/CustomerEdNuggets → LMS Directory — https://talentedlearning.com/learning-systems-directory/ ABOUT THOUGHT INDUSTRIES: → Website — https://bit.ly/ThoughtIndustries_YT_TL → Vendor Profile at Talent Learning — https://bit.ly/ThoughtIndustries_Profile_TL → Hot Take Review on YouTube — https://bit.ly/ThoughtIndustries_Review_TL_YT CONNECT ON SOCIAL: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn #lms #consulting #learningmanagementsystem #purchasing #b2b #talentedlearning #thoughtindustries #enterpriselearning #extendedenterprise #elearning #onlinelearning #learningstrategy #corporatelearning #learningplatform #softwarepurchasing #softwareselection #johnleh #barrykelly #customereducation #partnertraining How LMS Consulting Adds Business Value: Talented Learning Show Podcast 100

How LMS Consulting Adds Business Value: Talented Learning Show Podcast 100

The customer education process may seem straightforward, but it can be tricky. How are companies meeting the challenge? Find out what a unique new survey of customer experience professionals reveals, as LearnUpon customer experience leader Frances Kleven talks with independent learning tech analyst, John Leh, on this episode of the Talented Learning Show! ---- Get a copy of the 2025 Customer Education Research Report at LearnUpon — https://bit.ly/LearnUponCEReport_2025_TL Learn more about our new premium research report, The Customer LMS Buyer's Guide — https://bit.ly/CustomerLMS_BuyersGuide_2025_About For expert guidance in finding a solution to help you succeed with enterprise learning, visit: https://bit.ly/LMSSelectionServices ---- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to Talented Learning YouTube — https://bit.ly/TL_Subcribe_YouTube → Talented Learning Website — https://talentedlearning.com → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Mini-Podcast — https://bit.ly/CustomerEdNuggets → LMS Directory — https://talentedlearning.com/learning-systems-directory/ LearnUpon: → LearnUpon Website -- https://bit.ly/LearnUpon_YT_TL → LearnUpon Profile on Talented Learning -- https://bit.ly/LearnUpon_Profile_TL → Hot Take Review on YouTube — https://bit.ly/https://bit.ly/LearnUpon_Review_TL_YT Connect: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn #LMS #talentedlearning #customereducation #customerexperience #cx #learningstrategy #trends #customerresearch #researchreport #customersuccess #learningmanagementsystem #learnupon #johnleh #franceskleven How the Customer Education Process is Evolving - New Research - Talented Learning Show Podcast 97

How the Customer Education Process is Evolving - New Research - Talented Learning Show Podcast 97

The future of banking depends on employees, partners and customers who understand and use innovative fintech software. But this presents numerous training challenges. How are innovative learning solutions helping financial institutions overcome these software adoption issues? Find out on this episode of the Talented Learning Show, as host John Leh explores successful strategies with John Findlay, CEO of LemonadeLXP. ---- For expert guidance to find a learning experience platform like Lemonade or other innovative learning systems, visit https://bit.ly/LMSSelectionServices About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to Talented Learning on YouTube — https://bit.ly/TL_Subcribe_YouTube → Talented Learning Show Podcast — https://talentedlearning.com/talented-learning-show/ → Talented Learning Website — https://talentedlearning.com → LMS Directory — https://talentedlearning.com/learning-systems-directory/ LemonadeLXP: → Website — https://bit.ly/LemonadeLXP_YT_TL → Demo and Profile at Talented Learning — https://bit.ly/Lemonade_Profile_TL → John Leh's HotTake Review on YouTube — https://bit.ly/LemonadeReview_JL_YT → Product Demo on YouTube — https://bit.ly/LemonadeDemo_TL_YT Connect: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn #lms #lxp #ai #softwareadoption #fintech #gamebasedlearning #compliancetraining #aiautomation #genai #gamification #learningsystems #learningmanagementsystem #trainingmanagement #contentdevelopment #onlinelearning Proven Ways to Drive Fintech Software Adoption - Talented Learning Show Podcast 89

Proven Ways to Drive Fintech Software Adoption - Talented Learning Show Podcast 89

For years, the U.S. customer education market has been on fire. But why hasn't this been the case in Europe? The situation is changing now. If you sell products or services in Europe, what factors should you keep in mind for customer education success? Find out on this episode of the Talented Learning Show, as host John Leh discusses these questions and more with Anders Willumsen, CEO of Eurekos — a customer LMS vendor based in Denmark. ---- For expert guidance in finding an LMS for customer education, check out our learning systems selection services → https://bit.ly/LMSSelectionServices About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to Talented Learning on YouTube — https://bit.ly/TL_Subcribe_YouTube → Talented Learning Show Podcast — https://talentedlearning.com/talented-learning-show/ → Talented Learning Website — https://talentedlearning.com → LMS Directory — https://talentedlearning.com/learning-systems-directory/ Eurekos: → Website — https://bit.ly/EurekosLMS → Demo and Profile at Talented Learning — https://bit.ly/EurekosLMS_Profile_TL Connect With Us on Social: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://x.com/TalentedLearn #lms #customereducation #customertraining #europe #eu #europeanmarket #learningsystems #onlinelearning #elearning #customerexperience #customersuccess #ai #cybersecurity #gdpr #learningmanagementsystem The State of Customer Education in Europe - Talented Learning Show Podcast 88

The State of Customer Education in Europe - Talented Learning Show Podcast 88

Enterprise software adoption requires a special kind of strategy. How does innovative learning tech help propel customer success? Find out on this Talented Learning Show as host John Leh interviews John Wade, Principal and Executive Officer at BrainStorm LMS For expert LMS selection guidance on BrainStorm or any customer education system, visit https://bit.ly/4b1ni0N About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Brainstorm LMS: →Website -- https://bit.ly/3Zh08Ab →Demo and Profile on Talented Learning -- https://bit.ly/3ZfKpBd Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #customereducation #softwareadoption #softwaretraining #producttraining #podcast #productadoption #customersuccess #LMS #learningmanagementsystem #onlinelearning #BrainStorm #elearning #learningsystems #learningstrategy #talentedlearning #johnleh A Smarter Way to Drive Software Adoption - Talented Learning Show Podcast 86

A Smarter Way to Drive Software Adoption - Talented Learning Show Podcast 86

Tracking course completions isn't enough, you need to tie customer education to increased revenue to reach the next level of success. Learn how with John Leh of Talented Learning and guest Greg Rose of Intellum on this 79th episode of the Talented Learning Show Podcast. For expert LMS selection guidance on Intellum, Thought Industries, Skilljar, Docebo, Absorb or any customer LMS visit https://bit.ly/4b1ni0N About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS → Talented Learning Website - https://talentedlearning.com → Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ → LMS Directory - https://talentedlearning.com/learning-systems-directory/ Intellum LMS: → Intellum Website -- https://bit.ly/Intellum_TL_YT → Intellum Profile on Talented Learning -- https://bit.ly/Intellum_Profile_TL Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #customertraining #onlinelearning #producttraining #saas #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #intellum #intellumLMS #talentedlearning #johnleh How to Show the Revenue Impact of Customer Education - Talented Learning Show Podcast Episode 79

How to Show the Revenue Impact of Customer Education - Talented Learning Show Podcast Episode 79

You probably don't think you're wired for a 2nd language because you never succeed in learning one. AI is solving that in language learning apps by simulating practice, strategically selecting real-world content and much more. Join John Leh as he interviews Steve Toy, CEO of language learning app, Memrise, about how AI can simplify language learning. ---------- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. → Talented Learning Website -- https://talentedlearning.com → Talented Learning Show Podcast -- https://bit.ly/3woDGsG → Connect with John Leh on LinkedIn -- https://www.linkedin.com/in/johnleh/ → 2024 Customer LMS Capabilities Report -- https://bit.ly/4cBAPg4 → Memrise -- https://www.memrise.com/en-us/ #LMS #languagelearning #languageskills #languagepodcast #ai #2ndlanguage #learningmanagementsystem #learningplatform #onlinelearning #elearning How to Use AI to Learn a 2nd Language Fast! Talented Learning Show Podcast 78

How to Use AI to Learn a 2nd Language Fast! Talented Learning Show Podcast 78

From zero to 1,000,000 learners in 18 months, learn how Oracle built their learner community, tightly integrated with their customer LMS - Oracle University, where customers can ask and answer questions and much more. Join John Leh as he interview Kris-Ann Nansen, Sr. Product Marketing Manager at Oracle. -- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. → 2024 Customer LMS Capabilities Report - https://bit.ly/4cBAPg4 → Talented Learning Website - https://talentedlearning.com → Talented Learning Show Podcast -- https://bit.ly/3woDGsG → Connect with John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ #LMS #customereducation #learnercommunity #usergroup #customerlms How Did Oracle Build a Strong Learning Community for Customers? - Talented Learning Show Podcast 77

How Did Oracle Build a Strong Learning Community for Customers? - Talented Learning Show Podcast 77

Defining customer education is a tricky business because it is so diverse and relatively new. So, I went to the president of the oldest non-profit dedicated to customer education, https://cedma.org, to get the answers. Join John Leh and Debbie Smith as they dig deep into the industry, required skills, resources, measurable results and more. ---- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. → Talented Learning Website - https://talentedlearning.com → Code of Talent Website - https://bit.ly/3Q6DIwx → Talented Learning Show Podcast -- https://bit.ly/3woDGsG → Connect with John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ #LMS #customered #customerlearning #customerLMS #cedma #talentedlearning How Do You Define Customer Ed? Talented Learning Show Podcast 75

How Do You Define Customer Ed? Talented Learning Show Podcast 75

I often talk about the concept of true extended enterprise training. However, I don’t often cross paths with companies that serve diverse internal and external audiences within a single learning management system. Why is this so rare? It takes more than a powerful LMS to make this kind of learning strategy work. But what exactly does it take? That’s what I’m discussing today with a practitioner who is walking the talk. Join me as I explore this topic with Patty Costley, Director of Learning and Development at PowerDMS by NEOGOV, on The Talented Learning Show… https://talentedlearning.com/podcast-72-multi-audience-extended-enterprise-training/ Get more independent LMS research and analysis on the Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ ---------- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. About Talented Learning Talented Learning is a fiercely independent research, consulting and education firm devoted to helping organizations of all sizes choose and use LMS solutions and related technologies for their unique business needs. Follow Talented Learning and you'll always be at the cutting edge of the learning tech market: Talented Learning Website Links → Website - https://talentedlearning.com → Blog - https://talentedlearning.com/lms-insights-blog/ → Podcast - https://talentedlearning.com/talented-learning-show/ → Learning Systems Directory - https://talentedlearning.com/learning-systems-directory/ → LMS Education and Research - https://www.talentedlearningcenter.com/ Talented Learning Social Accounts → John on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → Twitter - https://twitter.com/TalentedLearn #customereducation #LMS #talentedlearning #training #elearning Can One LMS Serve Multiple Learning Audiences? Talented Learning Show Podcast 72

Can One LMS Serve Multiple Learning Audiences? Talented Learning Show Podcast 72

If you sell products of any kind, you probably offer customers some sort of instruction. But should you charge them directly for training and guidance? When does it make sense to offer free customer education? These are tough questions for many companies to answer. That’s why I’m turning to an expert — Raghu Viswanathan, Vice President, Education, Academia and Documentation at MongoDB. Raghu has a wealth of first-hand knowledge and advice to share about how to package and price customer education, specifically in B2B settings. So please join us as we explore this topic on The Talented Learning Show… Want to find out about the platform that helps Raghu and his team at MongoDB offer free customer education? Check out our Learning Systems Directory, https://talentedlearning.com/learning-systems-directory/, for the Thought Industries vendor profile, https://talentedlearning.com/lms/thought-industries/, including the product review, other case studies, and more. Or visit the Thought Industries website, https://www.thoughtindustries.com/. Get more independent LMS research and analysis on the Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ ---------- About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. About Talented Learning Talented Learning is a fiercely independent research, consulting and education firm devoted to helping organizations of all sizes choose and use LMS solutions and related technologies for their unique business needs. Follow Talented Learning and you'll always be at the cutting edge of the learning tech market: Talented Learning's Website Links → Website - https://talentedlearning.com → Blog - https://talentedlearning.com/lms-insights-blog/ → Podcast - https://talentedlearning.com/talented-learning-show/ → Learning Systems Directory - https://talentedlearning.com/learning-systems-directory/ → LMS Education and Research - https://www.talentedlearningcenter.com/ Talented Learning's Social Accounts → John on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → Twitter - https://twitter.com/TalentedLearn #customereducation #LMS #talentedlearning #training #elearning #customertraining #learningsystems #learningmanagementsystems #saas #softwareadoption #freetraining #softwaretraining #developertraining #softwaredevelopers Podcast 71: How to Succeed With Free Customer Education

Podcast 71: How to Succeed With Free Customer Education

Why has external learning gained so much traction over the years? What issues and opportunities are shaping extended enterprise learning trends? Barry Kelly and John Leh discuss these questions and more on this episode. For expert LMS selection guidance on any customer education LMS visit https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. About Talented Learning Talented Learning is a fiercely independent research, consulting and education firm devoted to helping organizations of all sizes choose and use LMS solutions and related technologies for their unique business needs. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Thought Industries →Thought Industries LMS Website - https://bit.ly/3V2fN3J →Thought Industries Profile on Talented Learning - https://bit.ly/492r6yv Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #ThoughtIndustries #headlesslms #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh External Learning Trends with Barry Kelly: Talented Learning Show Podcast 66

External Learning Trends with Barry Kelly: Talented Learning Show Podcast 66

Top Capabilities of Customer Education Platforms

Explore short videos explaining the most important customer education platform capabilities—from learner portals and eCommerce to certifications, reporting, integrations, AI, and other features that matter most during vendor evaluations.

A consumer grade user experience is no longer a nice to have. Today's learners expect training platforms to be as intuitive and engaging as the apps they use every day. In this one minute Customer Ed Short, John Leh explains why consumer based UI and UX have become critical evaluation criteria for customer education and what organizations should look for when evaluating learning management systems. Learn More ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #LearningTechnology #CustomerSuccess #UserExperience #UX #JohnLeh #TalentedLearning 1:00 Consumer-Based UI/UX | Top CE LMS Feature 1 | Talented Learning

Consumer-Based UI/UX | Top CE LMS Feature 1 | Talented Learning

Many customer education teams rely on separate authoring tools to create learning content. But some learning management systems include built in authoring capabilities that simplify content creation, updates, and publishing. In this one minute Customer Ed Short, John Leh explains the advantages and tradeoffs of intra LMS authoring tools and when built in content creation can be the right choice for your customer education strategy. Learn More ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #eLearning #ContentAuthoring #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 1:00 Intra-LMS Authoring Tools | Top CE LMS Feature 2 | Talented Learning

Intra-LMS Authoring Tools | Top CE LMS Feature 2 | Talented Learning

As your customer education program grows, managing organizations, groups, permissions, and learner access becomes increasingly complex. Strong organization management tools help learning teams scale efficiently while delivering personalized experiences to different customers and audiences. In this one minute Customer Ed Short, John Leh explains why organization management is a critical LMS capability for customer education and what buyers should look for when evaluating learning platforms. Learn More ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #LearningTechnology #ExtendedEnterprise #CustomerTraining #JohnLeh #TalentedLearning 1:00 Organization Management | Top CE LMS Feature 3 | Talented Learning

Organization Management | Top CE LMS Feature 3 | Talented Learning

Effective customer education depends on more than great courses. It requires the ability to organize, update, reuse, and deliver learning content efficiently. Strong content management capabilities help learning teams keep training accurate, consistent, and easy to maintain. In this one minute Customer Ed Short, John Leh explains why content management is an essential LMS feature and how it supports scalable customer education programs. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #ContentManagement #LearningTechnology #ExtendedEnterprise #CustomerTraining #JohnLeh #TalentedLearning 0:57 Content Management: Top CE LMS Feature 4 | Talented Learning

Content Management: Top CE LMS Feature 4 | Talented Learning

Integrating your learning management system no longer requires complex custom development. No code and low code integration tools make it easier to connect your LMS with CRM, customer success, ecommerce, marketing, and other business systems while reducing implementation time and cost. In this one minute Customer Ed Short, John Leh explains how no code and low code integrations can simplify your learning technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SystemIntegration #NoCode #LowCode #LearningTechnology #JohnLeh #TalentedLearning 1:00 No-Code and Low-Code Integration | Top CE LMS Feature 5 | Talented Learning

No-Code and Low-Code Integration | Top CE LMS Feature 5 | Talented Learning

Integrating your learning management system no longer requires complex custom development. No code and low code integration tools make it easier to connect your LMS with CRM, customer success, ecommerce, marketing, and other business systems while reducing implementation time and cost. In this one minute Customer Ed Short, John Leh explains how no code and low code integrations can simplify your learning technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SystemIntegration #NoCode #LowCode #LearningTechnology #JohnLeh #TalentedLearning 0:57 Multi-SSO | Top CE LMS Feature | Talented Learning

Multi-SSO | Top CE LMS Feature | Talented Learning

Today's learners expect to access training anytime, anywhere, and on any device. A mobile responsive learning management system automatically adapts to different screen sizes, creating a consistent learning experience across desktops, tablets, and smartphones. In this one minute Customer Ed Short, John Leh explains why mobile responsive design is an essential LMS feature for customer education and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #MobileLearning #LearningTechnology #ExtendedEnterprise #CustomerTraining #JohnLeh #TalentedLearning #shorts 0:59 Mobile Responsive | Top CE LMS Feature 7 | Talented Learning

Mobile Responsive | Top CE LMS Feature 7 | Talented Learning

Not every learning management system is licensed the same way. Consumption based licensing aligns software costs with actual usage, giving many customer education organizations greater flexibility as their learner populations grow and change over time. In this one minute Customer Ed Short, John Leh explains how consumption based licensing works, its advantages and tradeoffs, and when this pricing model may be the best fit for your organization. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SoftwareLicensing #LearningTechnology #ExtendedEnterprise #CustomerEducationStrategy #JohnLeh #TalentedLearning 1:00 Consumption License Model | Top CE LMS Feature 8 | Talented Learning

Consumption License Model | Top CE LMS Feature 8 | Talented Learning

Gamification can make learning more engaging by motivating learners through points, badges, leaderboards, challenges, and other game inspired experiences. When used strategically, it can improve participation, knowledge retention, and course completion. In this one minute Customer Ed Short, John Leh explains how gamification supports customer education, where it delivers the greatest value, and what buyers should consider when evaluating learning management systems. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #Gamification #LearningTechnology #ExtendedEnterprise #CustomerSuccess #JohnLeh #TalentedLearning 0:59 Gamification | Top CE LMS Feature 9 | Talented Learning

Gamification | Top CE LMS Feature 9 | Talented Learning

A knowledge base gives customers instant access to answers when they need them, reducing support requests while improving the overall customer experience. When integrated with your learning management system, it becomes a powerful extension of your customer education strategy. In this one minute Customer Ed Short, John Leh explains the role of knowledge bases in customer education and why this capability is becoming increasingly important when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #KnowledgeBase #CustomerSupport #LearningTechnology #JohnLeh #TalentedLearning 0:58 Knowledge Base | Top CE LMS Feature 10 | Talented Learning

Knowledge Base | Top CE LMS Feature 10 | Talented Learning

For many organizations, customer education is more than a cost center. Built in ecommerce capabilities allow learning teams to sell courses, certifications, subscriptions, and training programs while creating new revenue opportunities. In this one minute Customer Ed Short, John Leh explains why ecommerce is an important LMS capability for training businesses, associations, and customer education programs and what buyers should look for when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #eCommerce #CustomerEducation #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 1:00 E-Commerce | Top CE LMS Feature 11 | Talented Learning

E-Commerce | Top CE LMS Feature 11 | Talented Learning

You can't improve what you don't measure. Robust reporting and analytics help customer education teams understand learner engagement, course performance, business impact, and opportunities to continuously improve their programs. In this one minute Customer Ed Short, John Leh explains why reporting and analytics are essential LMS capabilities and what organizations should consider when comparing learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #LearningAnalytics #Reporting #LearningTechnology #JohnLeh #TalentedLearning 0:59 Reporting and Analytics | Top CE LMS Feature 12 | Talented Learning

Reporting and Analytics | Top CE LMS Feature 12 | Talented Learning

Delivering customer education around the world requires more than translating course content. A truly global learning platform supports multiple languages, localization, regional preferences, currencies, time zones, and compliance requirements to create a consistent experience for learners everywhere. In this one minute Customer Ed Short, John Leh explains why global platform capabilities are essential for organizations with international customers, partners, and employees. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #GlobalLearning #Localization #LearningTechnology #JohnLeh #TalentedLearning 1:00 Globalized Platform | Top CE LMS Feature 13 | Talented Learning

Globalized Platform | Top CE LMS Feature 13 | Talented Learning

Learning is most effective when it happens at the moment of need. Learning in the flow of work delivers training, guidance, and resources directly within the tools employees and customers use every day, making learning more accessible and immediately actionable. In this one minute Customer Ed Short, John Leh explains how learning in the flow of work improves performance and why this capability is becoming increasingly important in modern learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #LearningInTheFlowOfWork #LearningTechnology #PerformanceSupport #JohnLeh #TalentedLearning 0:59 Learning in the Flow of Work | Top CE LMS Feature 14 | Talented Learning

Learning in the Flow of Work | Top CE LMS Feature 14 | Talented Learning

Every learner is different. Adaptive and personalized learning uses data, learner behavior, roles, skills, and preferences to deliver more relevant learning experiences, improving engagement, knowledge retention, and business outcomes. In this one minute Customer Ed Short, John Leh explains how adaptive and personalized learning works and what buyers should consider when evaluating this increasingly important LMS capability. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #AdaptiveLearning #PersonalizedLearning #LearningTechnology #JohnLeh #TalentedLearning 0:58 Adaptable and Personalized Learning | Top CE LMS Feature 15 | Talented Learning

Adaptable and Personalized Learning | Top CE LMS Feature 15 | Talented Learning

Creating great learning content takes time and effort. Content syndication allows organizations to publish and distribute the same learning content across multiple learning platforms, customer portals, and partner environments while keeping everything accurate and up to date. In this one minute Customer Ed Short, John Leh explains how content syndication improves scalability, reduces duplicate effort, and supports consistent customer education across multiple audiences. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #ContentSyndication #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 1:01 Content Syndication | Top CE LMS #16 | Talented Learning

Content Syndication | Top CE LMS #16 | Talented Learning

Top Integrations of Customer Education Platforms

Learn about the integrations that power successful customer education ecosystems, including CRM, customer success, marketing automation, eCommerce, identity management, support, webinar, and business intelligence platforms.

Customer education platforms often need to support secure access for many different organizations. Client-side authentication allows each customer to log in using their own identity provider, creating a seamless and secure learner experience. In this one minute Customer Ed Short, John Leh explains why client-side authentication is a critical integration capability for extended enterprise learning. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #SSO #IdentityManagement #LMS #LearningTechnology #JohnLeh #TalentedLearning 0:59 Client-Side Authentication - Customer Education LMS Integration #1 | Talented Learning

Client-Side Authentication - Customer Education LMS Integration #1 | Talented Learning

Customer support and customer education work best when they're connected. Integrating your LMS with support platforms gives customers access to training and knowledge at the moment they need it while helping reduce support requests and improving the overall customer experience. In this one minute Customer Ed Short, John Leh explains why customer support integrations are an important part of a modern customer education technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #CustomerSupport #LMS #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:58 Customer Support | Customer Education LMS Integration | Talented Learning

Customer Support | Customer Education LMS Integration | Talented Learning

Learning data becomes even more valuable when it's combined with business intelligence tools. Analytics integrations help organizations measure learner engagement, customer success, product adoption, and business impact. In this one minute Customer Ed Short, John Leh explains why analytics integrations are an essential part of a modern customer education technology ecosystem. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #Analytics #LMS #BusinessIntelligence #LearningTechnology #JohnLeh #TalentedLearning 0:59 Data Analytics | Customer Education LMS Integration #3 | Talented Learning

Data Analytics | Customer Education LMS Integration #3 | Talented Learning

eCommerce integration allows organizations to sell training, certifications, subscriptions, and learning programs through their preferred commerce platform. It streamlines purchasing while creating new revenue opportunities. In this one minute Customer Ed Short, John Leh explains why eCommerce integration is an important consideration for many customer education organizations. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #eCommerce #LMS #SystemIntegration #LearningTechnology #JohnLeh #TalentedLearning 0:57 eCommerce | Customer Education LMS Integration | Talented Learning

eCommerce | Customer Education LMS Integration | Talented Learning

Many organizations create valuable learning content outside their LMS. Integrating public content platforms makes it easier to publish, manage, and deliver videos, documents, and other learning resources wherever customers need them. In this one minute Customer Ed Short, John Leh explains how public content tools can strengthen your customer education ecosystem. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #ContentManagement #LMS #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:57 Public Content Tools | Customer Education LMS Integration | Talented Learning

Public Content Tools | Customer Education LMS Integration | Talented Learning

Virtual meeting integrations bring instructor led training, webinars, and live events directly into your learning management system. They simplify scheduling, registration, attendance tracking, and learner engagement while creating a seamless learning experience. In this one minute Customer Ed Short, John Leh explains why virtual meeting tools are an important part of the customer education technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #VirtualTraining #LMS #LearningTechnology #Webinars #JohnLeh #TalentedLearning 0:59 Virtual Meeting Tools - Customer Education LMS Integration | Talented Learning

Virtual Meeting Tools - Customer Education LMS Integration | Talented Learning

Automation platforms help learning teams connect their LMS with hundreds of business applications without custom development. They reduce manual work, improve data accuracy, and streamline workflows across the customer education ecosystem. In this one minute Customer Ed Short, John Leh explains how workforce automation platforms can simplify LMS integrations and improve operational efficiency. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #Automation #LMS #NoCode #LearningTechnology #JohnLeh #TalentedLearning 0:58 Workflow Automation | Customer Education LMS Integration | Talented Learning

Workflow Automation | Customer Education LMS Integration | Talented Learning

CRM integration helps connect learning with customer relationships by synchronizing users, organizations, and training activity. It gives sales, customer success, and support teams greater visibility into customer engagement and learning outcomes. In this one minute Customer Ed Short, John Leh explains why CRM integration is one of the most important capabilities to consider when evaluating a customer education LMS. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #CRM #LMS #SystemIntegration #LearningTechnology #JohnLeh #TalentedLearning 0:57 CRM - Customer Education LMS Integration | Talented Learning

CRM - Customer Education LMS Integration | Talented Learning

H5P makes it easy to create engaging, interactive learning experiences without advanced programming skills. When integrated with your learning management system, it helps customer education teams deliver richer content while improving learner engagement. In this one minute Customer Ed Short, John Leh explains how H5P works, its benefits, and why many organizations include it in their customer education technology ecosystem. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #H5P #InteractiveLearning #LMS #LearningTechnology #JohnLeh #TalentedLearning 0:57 H5P | Customer Education LMS Integration | Talented Learning

H5P | Customer Education LMS Integration | Talented Learning

A learning management system is most valuable when it connects with the rest of your technology ecosystem. Integrations eliminate manual processes, improve the learner experience, and help customer education become part of a connected business strategy. In this one minute Customer Ed Short, John Leh introduces the customer education LMS integration ecosystem and explains the business systems every LMS buyer should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SystemIntegration #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:59 Customer Integration Ecosystem Overview | Talented Learning

Customer Integration Ecosystem Overview | Talented Learning

Customer Education Shorts

Explore quick, practical videos covering customer education strategy, technology, platform selection, implementation, content, AI, customer success, and the best practices that help organizations build and scale successful customer education programs.

Too many LMS vendors? You’re not imagining it. Here’s how to get to your shortlist fast. https://talentedlearning.com/learning-systems-research/customer-lms-buyers-guide/ ---- Choosing a customer LMS is harder than ever. The 2025 Customer LMS Buyer’s Guide simplifies your search by comparing 16 of the most successful vendors in the market—across hundreds of data points. No fluff, no bias—just research-backed insights to help you shortlist the right platforms fast. Learn more and download the guide at https://talentedlearning.com/learning-systems-research/customer-lms-buyers-guide/ About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: Talented Learning is an independent research and consulting firm focused on learning systems that educate customers, partners and extended enterprise audiences. →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #johnleh #2025CustomerLMSBuyersGuide 0:39 2025 Customer LMS Buyer's Guide #customerLMS #customereducation #talentedlearning

2025 Customer LMS Buyer's Guide #customerLMS #customereducation #talentedlearning

Customer Advocacy | Customer Education Strategies to Build Champions, Communities & Growth The most successful customer education programs don't stop at customer success—they create customer advocates. By helping customers achieve meaningful outcomes, organizations can develop loyal champions who drive referrals, share best practices, contribute to communities, and influence future buyers. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Customer Advocacy stage of the Customer Education Lifecycle to strengthen customer relationships, increase retention, and transform satisfied customers into passionate advocates. Whether you're building a certification program, launching a customer community, recognizing product experts, or creating opportunities for customers to share their success stories, these videos demonstrate how education can become a catalyst for long-term business growth. Topics Include • Customer Advocacy • Customer Communities • Product Certification • Customer Champions • Customer Success Stories • Peer-to-Peer Learning • User Groups • Customer Engagement • Lifelong Learning • Customer Retention & Expansion Organizations that invest in customer advocacy create stronger communities, increase customer loyalty, generate referrals, encourage product innovation, and build a network of passionate customers who become an extension of their brand. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerAdvocacy #CustomerEducation #CustomerSuccess #CustomerChampions #CustomerCommunity #CustomerRetention #ProductCertification #LearningTechnology #JohnLeh #TalentedLearning 1:00 Customer Advocacy - Customer Life Cycle - Talented Learning

Customer Advocacy - Customer Life Cycle - Talented Learning

Support | Customer Education Strategies to Improve Product Adoption, Customer Success & Retention Customer education doesn't end after onboarding. Ongoing education helps customers expand product usage, discover new capabilities, solve problems independently, and achieve greater business value throughout their relationship with your organization. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Support stage of the Customer Education Lifecycle to improve product adoption, reduce support costs, strengthen customer success, and increase long-term retention. Whether you're building a customer knowledge center, expanding self-service learning, launching certification programs, or delivering continuous product education, these videos demonstrate how learning becomes a scalable extension of your customer support and success strategy. Topics Include • Customer Success • Product Adoption • Self-Service Learning • Knowledge Centers • Product Training • Customer Certification • Continuous Learning • Feature Adoption • Customer Communities • Reducing Support Costs Organizations that invest in ongoing customer education improve customer satisfaction, reduce support requests, increase product utilization, strengthen retention, and create more successful customers. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerEducation #CustomerSuccess #ProductAdoption #CustomerSupport #CustomerTraining #CustomerRetention #KnowledgeManagement #LearningTechnology #JohnLeh #TalentedLearning 0:52 Support Customers - Customer Life Cycle - Talented Learning

Support Customers - Customer Life Cycle - Talented Learning

Onboard | Customer Education Strategies to Accelerate Customer Success & Product Adoption Customer onboarding is one of the most important moments in the customer journey. Effective onboarding helps customers realize value faster, increases product adoption, reduces early churn, and establishes the foundation for long-term success. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Onboard stage of the Customer Education Lifecycle to create engaging onboarding experiences that accelerate customer confidence and product proficiency. Whether you're onboarding new customers, introducing new products, or helping users adopt additional capabilities, these videos demonstrate how structured learning programs improve business outcomes while creating a better customer experience. Topics Include • Customer Onboarding • New Customer Enablement • Product Adoption • Time-to-Value • Customer Academies • Guided Learning Paths • Product Training • Customer Learning Portals • Digital Customer Onboarding • Customer Success Best Practices Organizations that invest in effective onboarding increase customer engagement, improve product adoption, reduce support requests, strengthen retention, and build lasting customer relationships. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerOnboarding #CustomerEducation #ProductAdoption #CustomerSuccess #CustomerTraining #CustomerAcademy #TimeToValue #LearningTechnology #JohnLeh #TalentedLearning 0:59 Onboard New Customers - Customer Life Cycle - Talented Learning

Onboard New Customers - Customer Life Cycle - Talented Learning

Attract | Customer Education Strategies to Build Awareness, Trust & Demand Customer education begins long before a prospect becomes a customer. The most successful organizations use educational content to build credibility, establish thought leadership, answer buyer questions, and help prospective customers make informed purchasing decisions. In this playlist, John Leh, CEO and Lead Analyst at Talented Learning, explores how organizations use customer education during the Attract stage of the Customer Education Lifecycle to generate awareness, build trust, and create stronger relationships before the sale. Whether you're developing educational marketing content, launching a resource center, or creating product education that supports the buying process, these videos demonstrate how learning can become a powerful demand generation strategy. Topics Include • Educational Marketing • Thought Leadership • Product Education • Buyer Enablement • Learning as a Marketing Strategy • Resource Centers • Product Demonstrations • Customer Success Stories • Webinars & Educational Events • Building Trust Through Learning Organizations that educate buyers early in their decision-making process create more informed prospects, shorter sales cycles, stronger customer relationships, and higher-quality opportunities. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerEducation #DemandGeneration #ThoughtLeadership #ProductEducation #EducationalMarketing #CustomerSuccess #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:58 Attract New Customers - Customer Life Cycle - Talented Learning

Attract New Customers - Customer Life Cycle - Talented Learning

Customer Education Lifecycle Overview Customer education is no longer just a post-sale training function. The most successful organizations use education strategically throughout the entire customer lifecycle to attract prospects, accelerate onboarding, improve product adoption, reduce support costs, and develop loyal customer advocates. In this video, John Leh, CEO and Lead Analyst at Talented Learning, introduces the Customer Education Lifecycle and explains how learning can create measurable business value at every stage of the customer journey. Rather than viewing customer education as a collection of courses, this framework demonstrates how modern learning programs help organizations strengthen customer relationships, improve business outcomes, and maximize the value of every customer interaction. The Four Stages of the Customer Education Lifecycle Attract Use educational content, thought leadership, and product learning to build trust, demonstrate expertise, and help prospective customers make informed buying decisions. Onboard Accelerate time-to-value with structured onboarding programs that help new customers confidently adopt your products and services. Support Deliver ongoing education, certifications, knowledge resources, and self-service learning that improves customer success while reducing support costs. Advocate Develop expert users who become product champions through advanced learning, communities, certifications, and customer advocacy programs. Organizations that align learning with the entire customer journey create stronger customer relationships, higher product adoption, increased retention, and long-term business growth. Learn More ► Customer Education Resources https://talentedlearning.com ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► LMS Vendor Reviews https://talentedlearning.com/lms-vendor-reviews/ ► LMS Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ ► Office Hours for LMS Buyers https://talentedlearning.com/office-hours-for-lms-buyers/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ Talented Learning is an independent learning technology research and consulting firm specializing in learning management system (LMS) selection, customer education, partner training, association learning, training businesses, employee learning and development, and extended enterprise learning. We help organizations research, evaluate, and select learning systems that best fit their business objectives without vendor bias. #CustomerEducation #CustomerSuccess #CustomerLifecycle #CustomerTraining #ProductAdoption #CustomerOnboarding #CustomerAcademy #ExtendedEnterprise #JohnLeh #TalentedLearning 0:57 Customer Life Cycle Overview | Attract, Onboard, Support & Advocate | Talented Learning

Customer Life Cycle Overview | Attract, Onboard, Support & Advocate | Talented Learning

Accenture to acquire Udacity. Look for some new content focused on AI. https://techcrunch.com/2024/03/05/accenture-to-acquire-udacity-to-build-a-learning-platform-focused-on-ai/ About Talented Learning John Leh, CEO and Lead Analyst of Talented Learning, is an independent market analyst, blogger and podcaster that covers the LMS, CE and customer education market. → Website - https://talentedlearning.com → LMS Vendor Directory - https://bit.ly/3SQtxN2 → Connect with John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Customer Ed Nugget Podcast -- https://bit.ly/49tsvgX → Talented Learning Show Podcast -- https://bit.ly/3woDGsG #accenture #udacity #talentedlearning #elearning #training #genAI 0:55 Accenture to acquire Udacity to build a learning platform focused on AI #marketupdate #ai #shorts

Accenture to acquire Udacity to build a learning platform focused on AI #marketupdate #ai #shorts

Customer education platforms often need to support secure access for many different organizations. Client-side authentication allows each customer to log in using their own identity provider, creating a seamless and secure learner experience. In this one minute Customer Ed Short, John Leh explains why client-side authentication is a critical integration capability for extended enterprise learning. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #SSO #IdentityManagement #LMS #LearningTechnology #JohnLeh #TalentedLearning 0:59 Client-Side Authentication - Customer Education LMS Integration #1 | Talented Learning

Client-Side Authentication - Customer Education LMS Integration #1 | Talented Learning

Customer support and customer education work best when they're connected. Integrating your LMS with support platforms gives customers access to training and knowledge at the moment they need it while helping reduce support requests and improving the overall customer experience. In this one minute Customer Ed Short, John Leh explains why customer support integrations are an important part of a modern customer education technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #CustomerSupport #LMS #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:58 Customer Support | Customer Education LMS Integration | Talented Learning

Customer Support | Customer Education LMS Integration | Talented Learning

Learning data becomes even more valuable when it's combined with business intelligence tools. Analytics integrations help organizations measure learner engagement, customer success, product adoption, and business impact. In this one minute Customer Ed Short, John Leh explains why analytics integrations are an essential part of a modern customer education technology ecosystem. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #Analytics #LMS #BusinessIntelligence #LearningTechnology #JohnLeh #TalentedLearning 0:59 Data Analytics | Customer Education LMS Integration #3 | Talented Learning

Data Analytics | Customer Education LMS Integration #3 | Talented Learning

eCommerce integration allows organizations to sell training, certifications, subscriptions, and learning programs through their preferred commerce platform. It streamlines purchasing while creating new revenue opportunities. In this one minute Customer Ed Short, John Leh explains why eCommerce integration is an important consideration for many customer education organizations. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #eCommerce #LMS #SystemIntegration #LearningTechnology #JohnLeh #TalentedLearning 0:57 eCommerce | Customer Education LMS Integration | Talented Learning

eCommerce | Customer Education LMS Integration | Talented Learning

Many organizations create valuable learning content outside their LMS. Integrating public content platforms makes it easier to publish, manage, and deliver videos, documents, and other learning resources wherever customers need them. In this one minute Customer Ed Short, John Leh explains how public content tools can strengthen your customer education ecosystem. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #ContentManagement #LMS #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:57 Public Content Tools | Customer Education LMS Integration | Talented Learning

Public Content Tools | Customer Education LMS Integration | Talented Learning

Virtual meeting integrations bring instructor led training, webinars, and live events directly into your learning management system. They simplify scheduling, registration, attendance tracking, and learner engagement while creating a seamless learning experience. In this one minute Customer Ed Short, John Leh explains why virtual meeting tools are an important part of the customer education technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #VirtualTraining #LMS #LearningTechnology #Webinars #JohnLeh #TalentedLearning 0:59 Virtual Meeting Tools - Customer Education LMS Integration | Talented Learning

Virtual Meeting Tools - Customer Education LMS Integration | Talented Learning

Automation platforms help learning teams connect their LMS with hundreds of business applications without custom development. They reduce manual work, improve data accuracy, and streamline workflows across the customer education ecosystem. In this one minute Customer Ed Short, John Leh explains how workforce automation platforms can simplify LMS integrations and improve operational efficiency. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #Automation #LMS #NoCode #LearningTechnology #JohnLeh #TalentedLearning 0:58 Workflow Automation | Customer Education LMS Integration | Talented Learning

Workflow Automation | Customer Education LMS Integration | Talented Learning

CRM integration helps connect learning with customer relationships by synchronizing users, organizations, and training activity. It gives sales, customer success, and support teams greater visibility into customer engagement and learning outcomes. In this one minute Customer Ed Short, John Leh explains why CRM integration is one of the most important capabilities to consider when evaluating a customer education LMS. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #CRM #LMS #SystemIntegration #LearningTechnology #JohnLeh #TalentedLearning 0:57 CRM - Customer Education LMS Integration | Talented Learning

CRM - Customer Education LMS Integration | Talented Learning

H5P makes it easy to create engaging, interactive learning experiences without advanced programming skills. When integrated with your learning management system, it helps customer education teams deliver richer content while improving learner engagement. In this one minute Customer Ed Short, John Leh explains how H5P works, its benefits, and why many organizations include it in their customer education technology ecosystem. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #H5P #InteractiveLearning #LMS #LearningTechnology #JohnLeh #TalentedLearning 0:57 H5P | Customer Education LMS Integration | Talented Learning

H5P | Customer Education LMS Integration | Talented Learning

A learning management system is most valuable when it connects with the rest of your technology ecosystem. Integrations eliminate manual processes, improve the learner experience, and help customer education become part of a connected business strategy. In this one minute Customer Ed Short, John Leh introduces the customer education LMS integration ecosystem and explains the business systems every LMS buyer should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SystemIntegration #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 0:59 Customer Integration Ecosystem Overview | Talented Learning

Customer Integration Ecosystem Overview | Talented Learning

Creating great learning content takes time and effort. Content syndication allows organizations to publish and distribute the same learning content across multiple learning platforms, customer portals, and partner environments while keeping everything accurate and up to date. In this one minute Customer Ed Short, John Leh explains how content syndication improves scalability, reduces duplicate effort, and supports consistent customer education across multiple audiences. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #ContentSyndication #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 1:01 Content Syndication | Top CE LMS #16 | Talented Learning

Content Syndication | Top CE LMS #16 | Talented Learning

A consumer grade user experience is no longer a nice to have. Today's learners expect training platforms to be as intuitive and engaging as the apps they use every day. In this one minute Customer Ed Short, John Leh explains why consumer based UI and UX have become critical evaluation criteria for customer education and what organizations should look for when evaluating learning management systems. Learn More ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #LearningTechnology #CustomerSuccess #UserExperience #UX #JohnLeh #TalentedLearning 1:00 Consumer-Based UI/UX | Top CE LMS Feature 1 | Talented Learning

Consumer-Based UI/UX | Top CE LMS Feature 1 | Talented Learning

Many customer education teams rely on separate authoring tools to create learning content. But some learning management systems include built in authoring capabilities that simplify content creation, updates, and publishing. In this one minute Customer Ed Short, John Leh explains the advantages and tradeoffs of intra LMS authoring tools and when built in content creation can be the right choice for your customer education strategy. Learn More ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #eLearning #ContentAuthoring #LearningTechnology #ExtendedEnterprise #JohnLeh #TalentedLearning 1:00 Intra-LMS Authoring Tools | Top CE LMS Feature 2 | Talented Learning

Intra-LMS Authoring Tools | Top CE LMS Feature 2 | Talented Learning

As your customer education program grows, managing organizations, groups, permissions, and learner access becomes increasingly complex. Strong organization management tools help learning teams scale efficiently while delivering personalized experiences to different customers and audiences. In this one minute Customer Ed Short, John Leh explains why organization management is a critical LMS capability for customer education and what buyers should look for when evaluating learning platforms. Learn More ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #LearningTechnology #ExtendedEnterprise #CustomerTraining #JohnLeh #TalentedLearning 1:00 Organization Management | Top CE LMS Feature 3 | Talented Learning

Organization Management | Top CE LMS Feature 3 | Talented Learning

Effective customer education depends on more than great courses. It requires the ability to organize, update, reuse, and deliver learning content efficiently. Strong content management capabilities help learning teams keep training accurate, consistent, and easy to maintain. In this one minute Customer Ed Short, John Leh explains why content management is an essential LMS feature and how it supports scalable customer education programs. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #ContentManagement #LearningTechnology #ExtendedEnterprise #CustomerTraining #JohnLeh #TalentedLearning 0:57 Content Management: Top CE LMS Feature 4 | Talented Learning

Content Management: Top CE LMS Feature 4 | Talented Learning

Integrating your learning management system no longer requires complex custom development. No code and low code integration tools make it easier to connect your LMS with CRM, customer success, ecommerce, marketing, and other business systems while reducing implementation time and cost. In this one minute Customer Ed Short, John Leh explains how no code and low code integrations can simplify your learning technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SystemIntegration #NoCode #LowCode #LearningTechnology #JohnLeh #TalentedLearning 1:00 No-Code and Low-Code Integration | Top CE LMS Feature 5 | Talented Learning

No-Code and Low-Code Integration | Top CE LMS Feature 5 | Talented Learning

Integrating your learning management system no longer requires complex custom development. No code and low code integration tools make it easier to connect your LMS with CRM, customer success, ecommerce, marketing, and other business systems while reducing implementation time and cost. In this one minute Customer Ed Short, John Leh explains how no code and low code integrations can simplify your learning technology ecosystem and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #SystemIntegration #NoCode #LowCode #LearningTechnology #JohnLeh #TalentedLearning 0:57 Multi-SSO | Top CE LMS Feature | Talented Learning

Multi-SSO | Top CE LMS Feature | Talented Learning

Today's learners expect to access training anytime, anywhere, and on any device. A mobile responsive learning management system automatically adapts to different screen sizes, creating a consistent learning experience across desktops, tablets, and smartphones. In this one minute Customer Ed Short, John Leh explains why mobile responsive design is an essential LMS feature for customer education and what buyers should consider when evaluating learning platforms. **Learn More** ► Customer Ed Nuggets Podcast https://talentedlearning.com/podcast-customer-ed-nuggets/ ► Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ ► Talented Learning https://talentedlearning.com #CustomerEducation #LMS #MobileLearning #LearningTechnology #ExtendedEnterprise #CustomerTraining #JohnLeh #TalentedLearning #shorts 0:59 Mobile Responsive | Top CE LMS Feature 7 | Talented Learning

Mobile Responsive | Top CE LMS Feature 7 | Talented Learning

Customer Education Learning Case Studies

Explore customer education case studies showing how organizations attract, onboard, educate, engage, certify, support, and grow customers through modern learning platforms and connected learning ecosystems.

PowerDMS + Docebo
Gusto + Intellum Case Study
Impact.com + Intellum
Pinterest + Intellum
Salience Learning + Eurekos
Sysmex + Eurekos LMS Case Study
Meta + Intellum Customer LMS Case Study
Zoom + Docebo Customer Ed Case Study
Acoustic + Docebo
DISCO + Intellum Extended Enterprise LMS Case Study
Wrike + Docebo Customer Training Case Study
Qlik + Intellum
nCino + Docebo
BeyondTrust + Intellum Customer and Partner LMS Case Study
Drone Operations + CYPHER Learning
VETR + CYPHER Learning
Kerridge Commercial Systems + CYPHER Learning
Coaching4TodaysLeaders + CYPHER Learning
HIM Training Institute + CYPHER Learning
NetExam + AMD Customer LMS Case Study
REEsults Coaching School of Real Estate + DigitalChalk
WebPT + LearnUpon
Cornerstone Healthcare Training + DigitalChalk
Global eTraining + Absorb LMS
Avixa + NetExam Customer LMS Case Study
Onshape + Thought Industries
MongoDB + Thought Industries
McElroy + Pifini
Linux Foundation + Thought Industries
Industrial Training International + Thought Industries
Siemens PLM + LearningCart
Boomi + Absorb LMS
Celonis + Thought Industries
JKM Training + DigitalChalk by Sciolytix
Craneware + LearnUpon
QSR Automations + DigitalChalk by Sciolytix
Gong + Thought Industries
Sabre + NetExam
Harvard Business Publishing + D2L
MindVue + Propelr
Incentli (formerly Motrain) + Shimano Customer Engagement Case Study
WinningWise + Propelr
TTEC + Litmos Extended Enterprise Case Study
Microsoft + BrainStorm
ForgeRock + Administrate
Fishbowl + BrainStorm
Bongo Learn + ServiceNow Customer LMS Case Study
Hewlett Packard Enterprise + Litmos
Celigo + Litmos
PartsSource + D2L

RESEARCH

Once you understand customer education strategy, explore the leading customer education platforms. Compare independent vendor profiles, analyst reviews, and product demonstrations to identify solutions that best fit your organization’s goals.

Best Customer Education Learning Platforms

Explore independent profiles of the leading customer education platforms. Compare capabilities, target markets, deployment models, integrations, and differentiators to build a shortlist of solutions that align with your customer education strategy and business requirements.

Eurekos
Docebo LMS
Intellum LMS
Totara
LearnUpon LMS
Pifini
Continu LMS
LearningCart LMS
Learnie LMS
NetExam
Absorb LMS
LemonadeLXP
Rustici Software
Skilljar by Gainsight LMS
BrainStorm LMS

Customer Education Learning System Hot Take Reviews

Watch John Leh’s independent perspective on today’s leading AI inspired, customer education platforms, highlighting strengths, ideal use cases, and key considerations.

Find out what John Leh thinks about the LearnUpon LMS in this review. For expert LMS selection guidance on LearnUpon, Docebo, Absorb or any LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ LearnUpon: →LearnUpon Website -- https://bit.ly/3CDwqMM →LearnUpon Profile on Talented Learning -- https://bit.ly/4fB70hs Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #onlinelearning #customereducation #customersuccess #cx #partnertraining #employeetraining #talentedlearning #learnupon #johnleh LearnUpon LMS Review - Hot Take with John Leh

LearnUpon LMS Review - Hot Take with John Leh

Find out what John Leh thinks about the Docebo LMS in this brief review. For expert guidance in selecting any learning platform, visit our LMS Buyer Resources and Services page -- https://talentedlearning.com/lms-buyers/ About John Leh: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Talented Learning: → Subscribe to Talented Learning on YouTube - https://bit.ly/3CGbapS → Talented Learning Website - https://talentedlearning.com → Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ → LMS Directory - https://talentedlearning.com/learning-systems-directory/ Docebo: → Website -- https://bit.ly/Docebo_YT_TL → Docebo Profile at Talented Learning — https://bit.ly/Docebo_Profile_TL Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → Talented Learning on X - https://twitter.com/TalentedLearn #docebo #lms #talentedlearning #elearning #training #LMSdemos #docebodemo #all-purposeLMS #enterpriseLMS #employeeLMS #extendedenterpriseLMS Docebo | Hot Take LMS Review with John Leh | Talented Learning

Docebo | Hot Take LMS Review with John Leh | Talented Learning

Check out John Leh's review of the Absorb LMS. For expert LMS selection guidance on Absorb, Docebo or any LMS, visit our LMS Buyer Services page - https://bit.ly/4b1ni0N In this Hot Take, John Leh reviews the Absorb LMS solution highlighting its key features, strengths, and opportunities for opportunities for enhancement. Discover how it supports multi-audience learning, is easy to administer and determine if it's the right fit for your organization's needs. About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Absorb: →Website -- https://bit.ly/3ZfQHAZ →Demo and Profile on Talented Learning -- https://bit.ly/4fxZior Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #talentedlearning #JohnLeh #hottake #absorb #Absorbreview #AbsorbLMS #LMSGamification #LMSBuyer #talentedlearning #elearning Absorb LMS Review | Talented Learning | Hot Take

Absorb LMS Review | Talented Learning | Hot Take

Find out what independent learning tech analyst, John Leh, thinks about AI-driven learning platform, Sana, after attending an in-depth demo with the company's representatives. For expert LMS software information and selection guidance you can trust, visit Talented Learning at: https://talentedlearning.com/lms-buyers/. ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Schedule a free LMS consult with John Leh: https://meetings.hubspot.com/johnleh/learning-system-consultation ABOUT TALENTED LEARNING: → Subscribe to Talented Learning YouTube — https://bit.ly/TL_Subcribe_YouTube → Talented Learning Website — https://talentedlearning.com → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Mini-Podcast — https://bit.ly/CustomerEdNuggets → LMS Directory — https://bit.ly/LMSDirectory_TL ABOUT SANA: → Sana Website — https://bit.ly/Sana_Website_TL_YT CONNECT WITH TALENTED LEARNING ON SOCIAL: → Subscribe to our YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → X — https://twitter.com/TalentedLearn #sana #lms #ai #talentedlearning #elearning #training #onlinelearning #lmssoftware #johnleh #softwarereview Sana Learn | Hot Take LMS Review with John Leh | Talented Learning

Sana Learn | Hot Take LMS Review with John Leh | Talented Learning

Learn what independent learning tech analyst John Leh of Talented Learning thinks about the Skilljar LMS. For expert LMS selection guidance on any association LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #customered #customerLMS #elearning #lms #talentedlearning #training #learning #johnleh #skilljar #skilljarLMS Skilljar LMS Review - Hot Take with John Leh - Talented Learning

Skilljar LMS Review - Hot Take with John Leh - Talented Learning

What does independent learning tech analyst John Leh of Talented Learning think about the Intellum LMS? For expert LMS selection guidance on Intellum, Thought Industries or any customer LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Intellum: →Intellum Website - https://bit.ly/3CBdeiV →Intellum Profile on Talented Learning -- https://bit.ly/3W0G7uN Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #intellumLMS #intellum #lms #talentedlearning #elearning #training #LMSdemos #cypherlearningdemo #all-purposeLMS #enterpriseLMS #employeeLMS #extendedenterpriseLMS #cypherlearning #ai #authoringtool #lms #talentedlearning #elearning Intellum LMS Review - Hot Take with John Leh

Intellum LMS Review - Hot Take with John Leh

Find out what John Leh thinks about the Litmos LMS in this hot take review. For expert LMS selection guidance on Litmos, Docebo, Absorb or any LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Litmos LMS: →Litmos Website --https://bit.ly/40RVutB →Litmos Free Trial --https://bit.ly/4fCbDYr →Litmos Profile on Talented Learning -- https://bit.ly/3UX0JEE Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #onlinelearning #customereducation #customersuccess #cx #partnertraining #employeetraining #talentedlearning #learnupon #johnleh #LMS #talentedlearning #elearning #LMSReviews #litmos Litmos LMS - Hot Take Review with John Leh - Talented Learning

Litmos LMS - Hot Take Review with John Leh - Talented Learning

Find out what John Leh thinks about the Thought Industries LMS in this review. For expert LMS selection guidance on Thought Industries, Skilljar or any customer ed LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Thought Industries: →Thought Industries Website - https://bit.ly/3V2fN3J →Thought Industries Profile on Talented Learning -- https://bit.ly/492r6yv Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #thoughtindustries #lms #talentedlearning #elearning #training #LMSdemos #extendedenterpriseLMS #professionaleducation #customereducation #authoringtool #lms #johnleh #elearning Thought Industries LMS Review - Hot Take with John Leh

Thought Industries LMS Review - Hot Take with John Leh

Find out what John Leh thinks about the Docebo LMS in this LMS Review. Get an inside look at the Docebo LMS in an exclusive Talented Learning demonstration and view a business briefing on their profile at https://talentedlearning.com/lms/docebo/ About Talented Learning John Leh, CEO and Lead Analyst of Talented Learning, is an independent market analyst, blogger and podcaster that covers the LMS, CE and customer education market. → Website - https://talentedlearning.com → LMS Vendor Directory - https://bit.ly/3SQtxN2 → Connect with John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Customer Ed Nugget Podcast -- https://bit.ly/49tsvgX → Talented Learning Show Podcast -- https://bit.ly/3woDGsG #docebo #LMS #talentedlearning #training #elearning LMS Review: Docebo - Hot Take with John Leh

LMS Review: Docebo - Hot Take with John Leh

Customer Ed Learning System Demonstrations

Watch independent, analyst-led demonstrations of leading customer education platforms to understand product capabilities, differentiators, and ideal use cases before engaging with vendors.

Get under the hood of Totara LMS and their premier deployment partner Synegen with independent learning tech analyst, John Leh. Learn about target market, differentiation and key areas of impact. For expert LMS software information and selection guidance you can trust, visit Talented Learning at https://talentedlearning.com/lms-buyers/ or schedule a free LMS consult with John Leh at https://meetings.hubspot.com/johnleh/learning-system-consultation ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. John has helped hundreds of organizations find their best learning solution. ABOUT TALENTED LEARNING: → Website — https://talentedlearning.com → LMS Directory — https://talentedlearning.com/learning-systems-directory/ ABOUT TOTARA and SYNEGEN → Totara Website — https://www.totara.com/us/ → Synegen Website — https://www.synegen.com/ → Profile on Talented Learning — https://talentedlearning.com/lms/totara/ CONNECT: → Subscribe to our YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn #lms #totara #talentedlearning #elearning #onlinelearning #continuingeducation #lmssoftware #learningsystems #reviews #softwarereview #johnleh #associationtech #associationlearning #synegen #softwaredemo #learningmanagementsystem #learningplatform In-Depth Demo of Totara LMS | Talented Learning

In-Depth Demo of Totara LMS | Talented Learning

Get an inside look at the LemonadeLXP that solves the problem of enterprise software adoption at financial institutions for employees and customers. For expert selection guidance on LemonadeLXP or any LMS visit https://talentedlearning.com/lms-buyers/. About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Learn More about Lemonade LXP: Website -- https://www.lemonadelxp.com/ Demonstration -- https://youtu.be/sm1EFq-Um7c Profile on Talented Learning -- https://talentedlearning.com/lms/lemonadelxp/ Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X - https://twitter.com/TalentedLearn #customereducation #softwareadoption #softwaretraining #producttraining #productadoption #customersuccess #LMS #learningmanagementsystem #onlinelearning #LemonadeLXP #talentedlearning #johnleh #financialcompliance #fintech #fintechtrends LemonadeLXP Demo -Financial Enterprise Software Adoption - Talented Learning

LemonadeLXP Demo -Financial Enterprise Software Adoption - Talented Learning

Get an inside look at the Eurekos LMS in an exclusive Talented Learning demonstration. For expert LMS selection guidance on Eurekos, Thought Industries, Skilljar or any customer LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Eurekos: →Eurekos Website - https://bit.ly/4fDPOYE →Eurekos Profile on Talented Learning -- https://bit.ly/4fAD9ph Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #eurekos #eurekosLMS #lms #talentedlearning #elearning #training #LMSdemos #customerLMS #all-purposeLMS #extendedenterpriseLMS #authoringtool #lms #elearning Eurekos LMS - Demonstration and Business Overview - Talented Learning

Eurekos LMS - Demonstration and Business Overview - Talented Learning

Get an under-the-hood, in-depth look at the innovative Propelr LMS. Learn why manufacturers, schools, retail, hospitality and other operations focused orgs love it. For independent buying guidance on Propelr or any LMS visit https://talentedlearning.com/lms-buyers/. About John Leh: John Leh, CEO of independent LMS analyst firm Talented Learning, is an LMS selection consultant, podcaster and speaker on learning technology. With over 25 years of LMS experience, John has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Learn More about Propelr LMS: Website -- https://gopropelr.com/ John Leh's Hot Take Review on FACTS -- TBD Propelr LMS Profile on Talented Learning -- https://talentedlearning.com/lms/propelr/ Connect: → Schedule a LMS consult with John Leh - https://talentedlearning.com/lms-consult-john-leh/ → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X - https://twitter.com/TalentedLearn #LMS #learningmanagementsystem #edtech #onlinelearning #talentedlearning #johnleh #LMS#eviews #workplacelearning #compliancetraining #frontlinelearning #enterpriselearning #cd2learning #FactsLMS #propelr #propelrLMS Propelr LMS Demo - Enterprise Learning Software - In-depth

Propelr LMS Demo - Enterprise Learning Software - In-depth

Join John Leh for a look under the hood of the DigitalChalk LMS, a platform designed for professional training, continuing education, and certification programs. ---- For expert and independent LMS selection guidance, tools, templates and services, visit - https://talentedlearning.com/lms-buyers/ About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Schedule a complimentary LMS consult with John Leh - https://meetings.hubspot.com/johnleh/learning-system-consultation Talented Learning: →Website - https://talentedlearning.com →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Vendor Name: →Website -- https://digitialchalk.com →Demo and Profile on Talented Learning - https://talentedlearning.com/lms/digitalchalk-by-sciolytix/ Connect: →Subscribe to YT channel - https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #talentedlearning #DigitalChalk #LearningManagementSystem #EdTech #CustomerEducation #ContinuingEducation #OnlineTraining LMS Demo - DigitalChalk - w/John Leh

LMS Demo - DigitalChalk - w/John Leh

Find out what's special about Continu LMS in this product demo and review with independent learning tech analyst, John Leh of Talented Learning. In this session, we walk through the Continu platform, exploring how it supports customer education and partner training. The discussion focuses on real-world use cases, platform capabilities and how Continu fits within today’s enterprise learning system landscape. ---- For expert LMS selection guidance, tools, templates, and services, visit: https://talentedlearning.com/lms-buyers/ ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. With over 25 years of LMS buying and selling experience, John has helped hundreds of organizations find the best learning solution for their unique needs. Schedule a complimentary LMS consult with John Leh: https://meetings.hubspot.com/johnleh/learning-system-consultation ABOUT TALENTED LEARNING: → Subscribe to Talented Learning YouTube — https://bit.ly/JoinTL_YouTube → Talented Learning Website — https://talentedlearning.com → Talented Learning Show Podcast — https://bit.ly/TalentedLearningShow → Customer Ed Nuggets Mini-Podcast — https://bit.ly/CustomerEdNuggets → LMS Directory — https://talentedlearning.com/learning-systems-directory/ CONNECT WITH US: → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → John Leh on X — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn ABOUT CONTINU: →Website -- https://www.continu.com/ →Profile on Talented Learning - https://talentedlearning.com/lms/continu-lms/ #customereducation #partnertraining #lms #continu #learningtechnology #talentedlearning #johnleh #learningsystems #partnertraining #onlinelearning #learningmanagementsystem #elearning Continu LMS Demo | Customer Education Platform Review | Talented Learning

Continu LMS Demo | Customer Education Platform Review | Talented Learning

Find out more about LearningCart in this business overview and demonstration. For expert LMS selection guidance on LearningCart, Absorb or any LMS, visit our LMS Buyer Services page - https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ LearningCart ecommerce LMS: →Website -- https://bit.ly/4fz9TiI →Demo and Profile on Talented Learning -- https://bit.ly/3VqLtAb Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #talentedlearning #JohnLeh #hottake #coursecontainer #LearningCart #LMS Gamification #LMSBuyer #talentedlearning #elearning #ecommerceLMS LearningCart ecommerce LMS Demonstration - Talented Learning

LearningCart ecommerce LMS Demonstration - Talented Learning

Find out more about DigitalChalk in this business briefing and demonstration. For expert LMS selection guidance on DigitalChalk or any LMS visit https://bit.ly/4b1ni0N About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ DigitalChalk LMS: →DigitalChalk LMS Website - https://bit.ly/3V2sAmO →DigitalChalk LMS Profile on Talented Learning -- https://bit.ly/4eFte0g Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #digitalchalk #lms #talentedlearning #elearning #training #LMSdemos ##all-purposeLMS #enterpriseLMS #employeeLMS #extendedenterpriseLMS #ai #authoringtool #lms #talentedlearning #elearning #johnleh #2023 DigitalChalk LMS - Demonstration and Business Overview - Talented Learning

DigitalChalk LMS - Demonstration and Business Overview - Talented Learning

Get under the hood with this exciting demonstration and business overview of the innovative Learnie community microlearning solution. ---- For expert LMS selection guidance on microlearning tools or any learning tech, visit https://talentedlearning.com/lms-buyers/ About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Learnie: →Website -- https://bit.ly/3UZaj9X →Demo and Profile on Talented Learning -- https://bit.ly/490FMhN Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #lmsdemos #onlinelearning #microlearning #sociallearning #community #videolearning #communitymicrolearning #elearning #frontlineworkers #franchisesuccess #learningmanagementsystem #talentedlearning #johnleh #LMSBuyer #LMSreview Learnie Community Microlearning Demo | Talented Learning

Learnie Community Microlearning Demo | Talented Learning

Get an inside look at Authentic Learning Labs in this exclusive Talented Learning business briefing. For expert LMS selection guidance on any LMS visit our LMS Buyers page at https://bit.ly/4b1ni0N →Buyer's guide comparing top 20 customer LMSs - https://bit.ly/4cBAPg4 About John Leh: John Leh, CEO of independent LMS analyst firm Talented learning, is a world-renown consultant, podcaster and speaker on learning technology. John has over 25 years of LMS experience and has helped hundreds of buying organizations find their best LMS. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Subscribe to Customer Ed Nuggets YouTube - https://bit.ly/49tsvgX →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Authentic Learning Labs →Authentic Learning Labs - https://bit.ly/493Gpa9 →Authentic Learning Labs Profile on Talented Learning - https://bit.ly/3CQvgxm Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #customereducation #customerlms #elearning #customered #cx #customersuccess #learningsystems #learningmanagementsystem #talentedlearning #johnleh #headlesslms #AuthenticLearningLabs #LearningAnalytics Authentic Learning Labs - Demonstration and Overview - Talented Learning

Authentic Learning Labs - Demonstration and Overview - Talented Learning

Get under the hood of the native AI partner enablement tool suite, Pifini.AI with independent learning tech analyst, John Leh. Learn about this solution's target market, differentiation and key areas of impact. And find out how it works alongside LMS platforms like NetExam to support customer and channel training. For expert LMS software information and selection guidance you can trust, visit Talented Learning at: https://talentedlearning.com/lms-buyers/. Or schedule a free LMS consult with John Leh at: https://meetings.hubspot.com/johnleh/learning-system-consultation ---- ABOUT JOHN LEH: John is Founder and CEO of Talented Learning. He is widely recognized as a fiercely independent consultant, podcaster and speaker on learning technology. John has helped hundreds of organizations find their best learning solution. ABOUT TALENTED LEARNING: → Website — https://talentedlearning.com → LMS Directory — https://talentedlearning.com/learning-systems-directory/ ABOUT PIFINI.AI: → Website — https://bit.ly/PifiniAI → Hot Take Review on YouTube — https://bit.ly/PifiniAI_Review_TL_YT ABOUT NETEXAM: → Website — bit.ly/NetExam_YT_TL → Executive Briefing + Demo — https://bit.ly/NetExam_Demo_TL_YT → Hot Take Review on YouTube — https://bit.ly/NetExam_Review_TL_YT CONNECT: → Subscribe to our YT channel — https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 → John Leh on LinkedIn — https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn — https://www.linkedin.com/company/talented-learning/ → Talented Learning on X — https://twitter.com/TalentedLearn #lms #ai #pifini #netexam#talentedlearning #partnertraining #customereducation #channelpartners #brettstrauss #johnleh #softwarereview #elearning #onlinelearning #artificialintelligence #lmssoftware #learningsystems #learningmanagementsystem #learningplatform #softwaredemo Pifini.AI Partner Enablement Tools | In-Depth Demo | Talented Learning

Pifini.AI Partner Enablement Tools | In-Depth Demo | Talented Learning

Join independent analyst John Leh and get under the hood of the Learnie community microlearning platform. Get your front-line employee experts engaged, creating content that works in the real world. ---- For expert LMS selection guidance on microlearning tools or any learning tech, visit https://talentedlearning.com/lms-buyers/ About John Leh: John Leh is CEO of independent learning systems advisory firm Talented Learning. He is a widely recognized consultant, analyst, podcaster, and speaker on learning technology. With over 25 years of LMS experience, John has helped hundreds of buying organizations find the best LMS for their unique needs. Talented Learning: →Subscribe to Talented Learning YouTube - https://bit.ly/3CGbapS →Talented Learning Website - https://talentedlearning.com →Talented Learning Show Podcast - https://talentedlearning.com/talented-learning-show/ →LMS Directory - https://talentedlearning.com/learning-systems-directory/ Learnie: →Website -- https://bit.ly/3UZaj9X →Demo and Profile on Talented Learning -- https://bit.ly/490FMhN Connect: → John Leh on LinkedIn - https://www.linkedin.com/in/johnleh/ → Talented Learning on LinkedIn - https://www.linkedin.com/company/talented-learning/ → X- https://twitter.com/TalentedLearn #LMS #lmsdemos #onlinelearning #microlearning #sociallearning #community #videolearning #communitymicrolearning #elearning #frontlineworkers #franchisesuccess #learningmanagementsystem #talentedlearning #johnleh #LMSBuyer #LMSreview Learnie LMS Demo | Microlearning | Talented Learning 2026

Learnie LMS Demo | Microlearning | Talented Learning 2026

SELECT

Move from research to selection with practical buyer resources, independent guidance, and proven methodologies that help you compare vendors and make a confident technology decision.

How to Buy a Customer Education Learning System

When you’re ready to replace or purchase a learning platform, follow Talented Learning’s proven buying methodology, explore practical selection resources, and learn how our independent consulting services reduce risk throughout the selection process.

Learning System Buying Process -- Business Case
Learning System Buying Process -- Define Requirements
Learning System Buying Process -- Vendor Shortlisting
Learning System Buying Process -- RFP & Proposals
Learning System Buying Process -- Use Case Demos
Learning System Buying Process -- Verify & Negotiate

Learning System Selection Essentials

Master key buying concepts with these short Ask John Leh videos covering requirements, demonstrations, vendor evaluation, implementation, and other essential selection topics.

LMS vendor shortlisting is the process of narrowing the learning technology market to a small group of vendors that best match your organization's needs. A well-developed shortlist saves time, improves vendor evaluations, and increases the likelihood of selecting the right learning system. In this video, independent learning technology analyst John Leh explains what LMS vendor shortlisting is, why it matters, and how organizations build a qualified shortlist before scheduling demonstrations. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on learning system selection. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, vendor research, and expert consulting. #LMS #LMSSelection #VendorShortlisting #LearningSystemSelection #LearningTechnology #LearningSystems #JohnLeh What is Vendor Shortlisting? Ask John Leh

What is Vendor Shortlisting? Ask John Leh

LMS vendor qualification is the process of determining whether a learning technology vendor is a good fit before investing time in demonstrations, proposals, or detailed evaluations. Qualifying vendors early helps organizations eliminate poor-fit solutions and focus on vendors that align with their requirements, budget, and business goals. In this video, independent learning technology analyst John Leh explains what LMS vendor qualification is, why it matters, and how it fits into the learning system selection process. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on learning system selection. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, vendor research, and expert consulting. #LMS #LMSSelection #VendorQualification #LearningSystems #JohnLeh What is LMS Vendor Qualification? Ask John Leh

What is LMS Vendor Qualification? Ask John Leh

A full-service LMS implementation includes the planning, configuration, migration, training, and project management services needed to successfully launch a new Learning Management System (LMS). Understanding what's included helps buyers compare vendors and set realistic expectations for implementation. In this video, independent learning technology analyst John Leh explains what a full-service LMS implementation is and why implementation services play a critical role in project success. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on learning system selection. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, vendor research, and expert consulting. #LMS #LMSImplementation #LearningSystemSelection #LearningTechnology #JohnLeh What is a Full-Service LMS Implementation?

What is a Full-Service LMS Implementation?

A self-service LMS implementation puts your organization in charge of configuring, launching, and managing a new Learning Management System (LMS) with limited assistance from the vendor. While this approach can reduce costs and increase flexibility, it also requires internal expertise and dedicated resources. In this video, independent learning technology analyst John Leh explains what a self-service LMS implementation is, when it makes sense, and the factors organizations should consider before choosing this approach. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on learning system selection. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, vendor research, and expert consulting. #LMS #LMSImplementation #LearningSystemSelection #LearningTechnology #JohnLeh What is Self-Service LMS Implementation? Ask John Leh

What is Self-Service LMS Implementation? Ask John Leh

An LMS RFP (Request for Proposal) is a document that organizations use to communicate their requirements and evaluate learning technology vendors in a consistent, structured way. A well-written RFP helps buyers compare solutions, reduce risk, and make more informed decisions. In this video, independent learning technology analyst John Leh explains what an LMS RFP is, why it matters, and when organizations should use one during the learning system selection process. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on learning system selection. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, vendor research, and expert consulting. #LMS #LMSRFP #LMSSelection #LearningSystemSelection #LearningTechnology #LearningSystems #JohnLeh What is an LMS RFP (Request for Proposal)?

What is an LMS RFP (Request for Proposal)?

LMS vendor shortlisting is the process of identifying the small group of learning technology vendors that best fit your organization's business goals, use case, requirements, budget, technical environment, and implementation needs. Rather than evaluating dozens of vendors, an effective shortlist allows buyers to focus on the solutions most likely to meet their objectives. In this video, independent learning technology analyst John Leh explains what LMS vendor shortlisting is, why it's one of the most important steps in the learning system selection process, and the criteria organizations should use when narrowing the field. You'll also learn common mistakes buyers make and how a well-qualified shortlist leads to better demonstrations, more meaningful vendor comparisons, and ultimately a more successful technology decision. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #LMS #LMSSelection #VendorShortlisting #LearningSystemSelection #LearningTechnology #LearningSystems #JohnLeh What is LMS Vendor Shortlisting? Ask John Leh

What is LMS Vendor Shortlisting? Ask John Leh

LMS support requirements define the level of assistance your organization expects from a learning technology vendor after implementation. This includes both administrator support and end-user support, helping ensure your learning system remains reliable, effective, and easy to use. In this video, independent learning technology analyst John Leh explains what LMS support requirements are, why they matter, and the key questions buyers should ask when evaluating vendor support. You'll learn how support services can impact system administration, user adoption, and long-term success. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Talented Learning https://talentedlearning.com/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #LMS #LMSSupport #LMSSelection #LearningSystemSelection #LearningTechnology #LearningManagementSystem #CustomerSupport #JohnLeh What are LMS Support Requirements? Ask John Leh

What are LMS Support Requirements? Ask John Leh

LMS business requirements define why your organization is investing in a new Learning Management System and what success looks like. They establish the business goals, stakeholder expectations, budget considerations, and strategic objectives that guide the learning system selection process. In this video, independent learning technology analyst John Leh explains what LMS business requirements are, why they matter, and how they help organizations make better learning technology decisions. Clearly defined business requirements ensure you're selecting a solution that supports your organization's long-term goals—not just checking feature boxes. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #LMS #LMSSelection #BusinessRequirements #LearningSystemSelection #LearningTechnology #LearningManagementSystem #LearningSystems #JohnLeh What are LMS Business Requirements? Ask John Leh

What are LMS Business Requirements? Ask John Leh

LMS professional services requirements define the implementation, consulting, training, migration, configuration, and project management services your organization needs to successfully deploy a new Learning Management System. These requirements are just as important as software features when evaluating learning technology vendors. In this video, independent learning technology analyst John Leh explains what LMS professional services requirements are, why they matter, and how they help organizations compare vendors beyond product functionality to improve implementation success and long-term value. This video is part of Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #LMS #ProfessionalServices #LMSSelection #LearningSystemSelection #LearningTechnology #LearningManagementSystem #Implementation #JohnLeh What are LMS Professional Service Requirements?

What are LMS Professional Service Requirements?

LMS functional requirements define the features and capabilities your organization needs from a Learning Management System. They describe what the system must do to support your learners, administrators, instructors, and business objectives, making them a critical part of any successful learning system selection. In this Ask John Leh video, independent learning technology analyst John Leh explains what LMS functional requirements are, why they matter, and how they help organizations evaluate vendors, build better RFPs, and make more informed learning technology decisions. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMS #FunctionalRequirements #LMSSelection #LearningSystemSelection #LearningTechnology #LearningManagementSystem #JohnLeh What are LMS Functional Requirements? Ask John Leh

What are LMS Functional Requirements? Ask John Leh

Use case demonstrations are scripted software demonstrations that show how a Learning Management System (LMS) supports your organization's real-world business scenarios. Instead of generic product tours, vendors demonstrate how their platform performs the specific tasks and workflows that matter most to your team. In this Ask John Leh video, independent learning technology analyst John Leh explains what use case demonstrations are, why they're more effective than standard sales demos, and how they help buyers compare learning technology vendors more objectively. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSSelection #VendorDemonstration #LearningSystemSelection #LearningTechnology #LMS #LearningManagementSystem #JohnLeh What is an LMS Use Case Demonstration? Ask John Leh

What is an LMS Use Case Demonstration? Ask John Leh

A vendor-led functional demo is a software demonstration where the vendor decides what features to show and how to present them. While these demonstrations are useful for introducing a platform, they often make it difficult to compare vendors objectively because each supplier controls the agenda. In this Ask John Leh video, independent learning technology analyst John Leh explains what a vendor-led functional demo is, when it's appropriate, and why organizations should transition to scripted use case demonstrations when making a final learning system selection. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSSelection #VendorDemo #LearningSystemSelection #LearningTechnology #LMS #LearningManagementSystem #JohnLeh What is a Vendor-Led LMS Demonstration?

What is a Vendor-Led LMS Demonstration?

LMS vendor qualification is the process of determining whether a learning technology vendor is a good fit before investing time in demonstrations, RFPs, proposals, or detailed evaluations. By qualifying vendors early, organizations can eliminate poor-fit solutions and focus on those that best match their business goals, requirements, budget, and implementation needs. In this Ask John Leh video, independent learning technology analyst John Leh explains what LMS vendor qualification is, why it matters, and the key criteria buyers should evaluate before moving vendors forward in the learning system selection process. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSSelection #VendorQualification #LearningSystemSelection #LearningTechnology #LMS #LearningManagementSystem #JohnLeh What is LMS Vendor Qualification? Aski John Leh

What is LMS Vendor Qualification? Aski John Leh

LMS customer reference calls give buyers the opportunity to speak directly with existing customers about their real-world experience with a learning technology vendor. These conversations provide valuable insights into implementation, support, product strengths, challenges, and the overall customer relationship. In this Ask John Leh video, independent learning technology analyst John Leh explains what LMS customer reference calls are, why they matter, and how to ask the right questions before making a final learning system selection. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSSelection #CustomerReferences #VendorEvaluation #LearningSystemSelection #LearningTechnology #LMS #JohnLeh What are LMS Customer Reference Calls? Ask John Leh

What are LMS Customer Reference Calls? Ask John Leh

A LMS or learning system sandbox is a trial environment that allows buyers to explore and test a learning platform before making a final purchase decision. Unlike a vendor demonstration, a sandbox provides hands-on experience so your team can evaluate usability, functionality, workflows, and overall fit using your own scenarios. In this Ask John Leh video, independent learning technology analyst John Leh explains what a learning system sandbox is, when organizations should request one, and how sandbox evaluations can reduce risk during the learning system selection process. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LearningSystemSandbox #LMSSelection #LearningSystemSelection #LearningTechnology #LMS #SoftwareEvaluation #JohnLeh #LMSSandbox What is a LMS Sandbox? Ask John Leh

What is a LMS Sandbox? Ask John Leh

An LMS RFP (Request for Proposal) is a structured document that organizations use to communicate their requirements and evaluate learning technology vendors consistently. A well-developed RFP helps buyers compare solutions objectively, reduce risk, and identify the learning system that best fits their organization's needs. In this Ask John Leh video, independent learning technology analyst John Leh explains what an LMS RFP is, when organizations should use one, and how it supports a successful learning system selection process. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning LMS RFP Starter Kit https://talentedlearning.com/learning-system-buying-process-6-steps/rfp-and-proposals/ Subscribe to Talented Learning on YouTube https://www.youtube.com/c/Talentedlearning?sub_confirmation=1 Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSRFP #LMSSelection #LearningSystemSelection #LearningTechnology #LearningManagementSystem #RFP #JohnLeh What is an LMS RFP (Request for Proposal)?

What is an LMS RFP (Request for Proposal)?

A self-service LMS implementation puts your organization in charge of configuring, launching, and managing a new Learning Management System (LMS) with limited assistance from the vendor. This approach can reduce implementation costs and provide greater flexibility, but it also requires internal expertise, dedicated resources, and time. In this Ask John Leh video, independent learning technology analyst John Leh explains what a self-service LMS implementation is, when it makes sense, and the factors organizations should consider before choosing this implementation approach. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSImplementation #SelfServiceImplementation #LMSSelection #LearningSystemSelection #LearningTechnology #LearningManagementSystem #JohnLeh What is a Self-Service LMS Implementation? Ask John Leh

What is a Self-Service LMS Implementation? Ask John Leh

A full-service LMS implementation combines your organization's expertise with professional services provided by the vendor or an implementation partner. Services may include project management, system configuration, data migration, integrations, testing, training, and launch support to help ensure a successful deployment. In this Ask John Leh video, independent learning technology analyst John Leh explains what a full-service LMS implementation is, what services are typically included, and how to determine whether it's the right approach for your organization. This video is part of the Ask John Leh series and Talented Learning's LMS Selection Essentials playlist, providing practical guidance on the concepts, activities, and best practices involved in selecting a learning system. Continue Your Learning Connect with John Leh on LinkedIn https://www.linkedin.com/in/johnleh/ LMS Buyer Resource Center https://talentedlearning.com/lms-buyers/ Six-Step Learning System Buying Process https://talentedlearning.com/learning-system-buying-process-6-steps/ Learning Systems Directory https://talentedlearning.com/learning-systems-directory/ Learning System Selection Services https://talentedlearning.com/lms-consulting-services/lms-selection/ Talented Learning is an independent learning technology research and consulting firm that helps organizations make better learning system decisions through buyer education, independent research, vendor analysis, and expert consulting. For buyer consulting engagements, Talented Learning does not accept vendor referral fees, commissions, or success payments. Our recommendations are based solely on each organization's unique requirements. #AskJohnLeh #LMSImplementation #FullServiceImplementation #LMSSelection #LearningSystemSelection #LearningTechnology #LearningManagementSystem #JohnLeh What is a Full-Service LMS Implementation?

What is a Full-Service LMS Implementation?

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