Customer Learning

Buyer's remorse is prevalent in B2B software, including learning systems. But what causes LMS buyer regret and how can you avoid it? Find out on this mini-podcast

The customer education process may seem straightforward, but it can be tricky. How are companies meeting the challenge? Find out what a new survey reveals on this episode of the Talented Learning Show!

If your organization must choose between internal or external training, which should you prioritize? Here's what to consider as you weigh the trade-offs...

Customer education tech stacks are changing rapidly, as organizations embrace AI and more. Which trends matter most? Find out in this Customer Ed Nuggets mini-podcast...

Personalized customer education is powerful stuff. But until now, personalization has been complex and costly to deliver at scale. Here's how automation helps...

Many companies offer some form of customer education. But what happens when you commit fully to an education-led growth strategy? See what recent research says...

How can you successfully scale customer training — and why does this matter? Check these proven ways to drive engagement and retention with help from an LMS

Great customer education drives product engagement, adoption and retention. Which content strategies work best? Find proven ideas in this mini-podcast...

High-growth tech companies are discovering the value of "in-app" customer onboarding and ongoing customer education. What can we learn from successful software customer education? Find out in this post

Loyal, vocal customers can be powerful brand advocates. But there are pitfalls. Find out which customer advocacy mistakes to avoid on this mini-podcast