• In the past, organizations primarily harvested descriptive information about prospects, customers and product performance; but now, more companies also extract both predictive and prescriptive intelligence from customer and business data.

  • How do growing companies leverage online customer education without jeopardizing quality of service? Learn what works for one forward-thinking software company in this interview with its head of customer success...

  • I'm beginning to think that an astonishing number of L&D practitioners aren't paying attention to today’s most promising organizational learning trend.

  • Scoring customer asset value is an excellent way to differentiate customers, so you can determine which ones represent the highest potential return.

    Published On: January 21, 2020Categories: Customer Learning, Marketing Tips for Learning Pros, Training Companies
  • What does it take to create a case for customer education? Even if you're a novice, how do you get started on the right foot? Listen to The Talented Learning Show!

  • Large employee-focused LMS vendors can provide more hands-on professional service, but this comes at a steep incremental cost beyond license fees.

  • The most effective dashboards focus on highly relevant information that demonstrates business impact and facilitates strategic decision-making.

  • If you're familiar with Talented Learning, you know we're fiercely independent consultants focused on one goal – to help you choose the best extended enterprise LMS for your needs.

  • The goal is to showcase how your product can improve your customers' lives; the sooner you demonstrate this to new sign-ups, the more likely they'll be to stay.

  • How can you crack the code on high-impact learning? New research reveals a proven model for learning experiences that stick. Find out more on the Talented Learning Show

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