Customer Learning
Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM), thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. Most Salesforce users
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You like potato and I like potahto You like tomato and I like tomahto Potato, potahto, tomato, tomahto Let’s call the whole thing off! I get it. We’re living in an increasingly customer-centered world. But what I don’t always
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Why do organizations invest in customer training initiatives? And what factors should decision makers consider when developing, delivering and measuring the business impact of customer training? Listen to The Talented Learning Show
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Last week in San Francisco it was impossible to miss the presence of Salesforce, with more than 170,000 customers, employees, developers and business partners swarming the streets during the annual Dreamforce conference. And if that wasn’t
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“If you build it, they will come.” We all know this iconic line from the classic film, Field of Dreams. But if you sell educational content, you know this kind of wishful thinking won’t grow your business. You can design training courses
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How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. It’s a fact. As Forrester Research confirms,
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When we started Talented Learning nearly four years ago, our mission was to help clients find and use learning management systems that effectively support extended enterprise education. At that time, interest in training customers, channel
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A whole new season of learning tech guidance is coming this fall, and we saved you a front-row seat! Just in time for your 2018 planning, we’ve lined-up a fall series of webinars packed with practical advice and real-world insights you
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Once upon a time, HR and learning organizations focused exclusively on training and development of corporate employees. Those days are long gone. Everything changed with the dawn of modern learning technology and other digital enterprise
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Are you an HR or L&D professional trying to figure out how to expand your training programs to customers, channel partners or others outside of your organization’s walls? Are you asking yourself, “Where should I start? What
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See More Vendors in our LMS Directory The SAP Litmos LMS is a modern, pure cloud-based LMS designed for small and medium organizations with straightforward learning management technology needs. Its mobile responsive design is built to support
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When we founded Talented Learning four years ago, we set out on a mission to map the world of learning management technology. Hundreds of new platforms were flooding the market and as a former long-term LMS sales executive, I knew the landscape
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If you follow my writing – even casually – you know how excited I am about the direction of LMS innovation and its ability to help organizations create business value. Unlike those who think learning management systems (LMS) are largely
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“How can we sell more content?” That’s the number one question on the minds of everyone who develops and sells learning-related content. Corporations, commercial for-profit training companies, associations, academic
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Making Sense of LMS License Models Throughout the last month, I’ve reviewed 12 RFP responses for 3 different LMS business scenarios: association learning, commercial training and corporate channel/customer education. These buying
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Hands down, our learning technology “predictions” list is our favorite post to develop each year. These aren’t Nostradamus-style prophecies. Rather, they are educated guesses about learning technology trends, based on our continuous
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When you need solid advice about learning strategy and technology, which blogs come to mind? Are any LMS vendors on that list? Or do you dismiss them because you assume they’re too self-serving? If you’ve been ignoring LMS vendor blogs,
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It is not easy choosing the “best LMS” for 2016. In fact, it is impossible to choose just one. That’s because the learning management systems market has never been stronger or more diverse. LMS specialists of every size, shape
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I have now formally reviewed more than 125 of more than 700 learning management solutions available in the world. As I get deeper and deeper into the industry, I’m more convinced than ever that “focus” is the key LMS technology trend among
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Welcome to the Era of LMS Specialists. Not long ago, everyone who developed learning management systems wanted to be all things to all buyers of every size, location, industry, and training challenge. Not anymore. These days, the aim
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