Customer Learning

If training departments don't step up, extended enterprise learning sponsors move forward on their own -- often duplicating technology, content and effort.

Here's the most important distinction to keep in mind: Departments that care about educating external audiences are not investing in these programs because compliance rules require it but because these learning programs lead to a direct, measurable business impact.

Offering extended enterprise learning is about helping your corporation (large or small) increase overall sales revenue, improve profit margins and stay ahead of competitors in a challenging global marketplace.

It's still early, but perhaps one of the most interesting opportunities is coming from the association space, where gamification and digital badges are being used to help bridge the skills gap.

Learn how to sell more content, maximize ROI for every online course you create and boost overall profit. Check these tips from John Leh...

With a registration model, usage calculations can be based on any of several metrics:  how many users log into the LMS, register for an instructor-led class or webinar, buy content or earn a certification. 

When you want advice you can trust from learning tech blogs, where do you go? If you dismiss LMS vendor content, it's time to take a closer look. Here's why.

Among LMS technology trends to watch, I think there will be more innovation in mobile, social, badges and certification, as well as capabilities that attract new users and facilitate training content commerce.

Organizations can sell proprietary premium content to their users, and also to any organization in the Knoitall ecosystem.

Extended enterprise learning is defined as any type of education a corporation provides to external audiences – including customers, prospects, channel partners such as dealers, franchisees, distributors and others.