Webinar: How Does Digital Transformation Shape Customer Learning

Digital Transformation is a Hot Topic!

But what does it mean for customer education initiatives? Digital business initiatives have uprooted the way training programs approach the market. And at the same time, digital advances have created numerous exciting opportunities for the world of customer learning. How so?

Join John Leh, CEO & Lead Analyst at Talented Learning, and Barry Kelly, CEO of Thought Industries, as they talk through specific ways that digital transformation can improve critical business results, like expansion, retention, adoption, and much more.

They’ll also be joined by Andrea Seal, Digital Strategist for Product Enablement at Forcepoint, who will share her own digital transformation journey and how she’s leveraged technology to provide value at every stage.

You’ll discover:

How the best learning programs leverage technology to scale.
How further digital transformation can bring your program closer to your learner’s moment of need.
How to integrate and connect technologies to better measure the impact of your program.

NOTE: If you can’t attend the live event, register anyway – we’ll send you a link to the recording.

ABOUT PRESENTERS:
John Leh is CEO and Lead Analyst at Talented Learning and the Talented Learning Center. A fiercely independent LMS selection consultant and industry commentator, blogger, podcaster and educator, John helps organizations develop and implement learning technology strategies – primarily for extended enterprise applications. His advice and insights are based on more than 25 years of learning technology industry experience, having served as a trusted LMS selection and sales advisor to hundreds of learning organizations with a total spend of more than $100 million.

With 20+ years as an external training champion, marketer, and digital learning innovator. Barry Kelly is the CEO and Co-founder of Thought Industries. He is an external training champion, marketer and digital learning innovator. His career has focused on supporting businesses to deliver impactful training experiences that increase customer lifetime value. Prior to Thought Industries, Barry was the Vice President of Technology and Product Development at America’s Test Kitchen. In this role, he created, executed and maintained the digital product strategy and served on the senior management team.

Andrea Seal, Digital Strategist for Product Enablement, Forcepoint, believes training and delivery should be focused on the 21st century digital learner’s needs and expectations. She led the strategy at Forcepoint to move from in-person and virtual training to blended experiences and in-product enablement. By focusing on “single source of truth” building units, she was able to drive minimally viable training products and multiple reuse content. She holds a master’s degree in education with a focus on Instructional Technology, is a designated Master E-learning Instructional Designer and earned her CPTD in 2020.