Conduct Learning Management System Demos

Generic learning management system demo videos on websites or YouTube don’t provide the complete story. To see the features you want working in seamless coordination to support your exact learning system use case, you need to schedule and organize use case demonstrations. It’s really the only way to dig in to see each platform in action, and it’s a critical step in the process of finding the best LMS for your organization.

There are two types of learning management system demos: those driven by vendors (marketing demonstrations) and those driven by buyers (use case demonstrations). Vendors prefer marketing demonstrations because they can show their product in the absolute best light and conveniently skip the parts that are less great – but that may be what you really need to see before buying. It’s challenging to select a learning platform without this eye-opening LMS comparison.

Use case demonstrations are scripted around the exact steps you want your learners or key users to take to access the learning system, find content and consume content. There is no better way to select a platform than to verify the capability of vendors that stood out in the RFP process via a learning management system demo.

Eager to get going

Because of the RFP responses and LMS comparisons, you have probably eliminated some vendors from contention and that’s great. Always focus your time and effort evaluating the best LMS platforms. Use case demonstrations, with proper preparation and set-up by you, will enable you to choose among the most qualified solutions, and ensure the most positive learner engagement.

Don’t skip the learning management system demos or let vendors show you generic marketing demos! Use case demonstrations are literally the only way to ensure that your LMS has the features you need, will function the way you want and is the best learning management platform for your organization.

Consider the downsides of letting the vendor drive a marketing demo:

• You know that System A has the features you want. Later it’s discovered that the system has a particular feature, but it works terribly, taking 20 clicks to complete.
• During implementation, you discover that some features don’t have the proper configurations, forcing manual administration
• And worst case – unforeseen limitations mean the learning system cannot be implemented, causing project and (possibly) career failure.

Learning management system demos prevent all of the above and help you build confidence in your final selection choice. When the demos and discussions are completed, you’ll be glad you took this step to dive into the systems and really see them operate in the way a typical learner will use them.

Define the use case

Many learning system vendors claim to have a variety of features. Remember, they’re keeping tabs on their competition and sometimes publicly state that a feature exists, when in reality it’s not fully developed or configurable.

The only way to truly see and compare the same feature across systems is to ask the finalist vendors to show how their solution addresses a particular use case you defined in the RFP. If social learning is important, ask each vendor to demonstrate exactly how it works in their system in the context you want to use it – cohorts, expert finder or content sharing, for example.

We at Talented Learning have identified 7 best practices to ensure a successful learning management system demo:

1. Create 4 or 5 specific use cases for your critical learners, training customers and other audiences, and ask each LMS vendor to demonstrate, step-by-step, how each case operates in their product.
2. Create a rating checklist in advance by which your team can evaluate vendors, apples-to-apples, on the same use cases. Consider weighting specific use cases or criteria if some are more important than others, for example, LMS administration versus training courses for new hires.
3. Ensure each LMS vendor knows that you will be comparatively grading them on each of the use cases as well as the steps to complete.
4. Encourage vendors to use the detailed information you provided in the RFP to customize their learning management system demo.
5. Be sure to allow enough time to see each solution in-depth, and for your internal team to discuss afterwards (without the vendor). A minimum of 2.5 to 3 hours per demo is usually sufficient.
6. Complete ratings sheets and notes during or directly after each demo, or else the demos and differentiators will all run together.
7. Debrief often as a buying team and share feedback.

Benefits of Membership

If you are shopping for an LMS or other learning system, join the Talented Learning Center to access deep, fiercely-independent research and education needed to succeed.  We have free and premium membership levels outlined below:

Many resources in the Talented Learning Center are available when you sign up for FREE as a Basic Member. You’ll have access to content such as:

• Learning System Client Case Studies Directory  – Search real-life case studies by use case, vendor name, functionality, location, industry & other criteria.
• The Talented Learning Show Podcast – Information and advice from many practitioners about their learning initiatives.
• Vendor Shortlister – Quickly find qualified vendor options based on hundreds of differentiating criteria.
• Living Vendor Profiles – In-depth and current research on the world’s best learning vendors.
• Executive Briefing Demonstrations – Demos highlighting the business, functional and technical differentiators of top vendor solutions.
• Hot Takes with John Leh (videos) – Tap into John Leh’s expertise in a series of short video reviews and commentary on leading learning systems.

As you’re proceeding through the Learning System Buying Process, you’re likely to face some obstacles and uncertainty about how to proceed. Once again, we’re here to help! Premium Membership in the Talented Learning Center includes many more resources to help you at every stage of the LMS or learning systems buying process. Try it FREE for 7 days when you sign up for Premium Membership, where you’ll receive all the benefits of Basic Membership, plus:

• Ask John Leh Videos – Learn about learning systems technology one question at a time with our library of short informational videos.
• Microlessons, Courses and Certifications – Get up to speed with our library of over 20 (and growing), 15-minute, microlessons on learning systems use cases, stages of the buying process and key functional capabilities.
• On-Demand Webinars – Get in-depth expert advice with our deep catalog of webinars and panel discussions on a wide variety of topics from buying, implementing and improving your learning system initiatives