To add insult to injury, although the CE Buyer is a large organization, the level of support provided by the LMS vendor was minimal-to-non-existent, and vendor executives were nowhere to be found.
First, recognize that hundreds of systems are designed to support training, but many are unlikely to meet your organization's specific needs and budget, which means that your job is to zero-in quickly on the handful of systems that actually deserve your consideration.
Certainly, many LMSs position themselves as "good for anything you need," but the majority have trended intentionally or accidentally towards being "really good at something specific."
Most associations are naturally positioned to succeed with reinvented member education programs because they're already widely known and respected in their industry.
LMS implementation is generally much faster, cheaper and easier than it was a decade ago, thanks largely to the massive shift toward cloud-based applications.
ASAE is also the place to be if you're interested in new association learning technology; each year, the variety of tools displayed in the vendor expo grows deeper and more expansive.
The key to success is a process that compares qualified vendors on an apples-to-apples basis, which is why we communicate requirements in a structured request for proposal (RFP).
From a practical and political perspective, choosing an extended enterprise LMS independent of HR or L&D is often easier than pursuing a one-LMS-for-all solution.
When businesses want to train customers and prospects, they focus on very specific user scenarios, core functionality, third-party integrations, implementation needs and types of content.
Innovative formats, methods, tools and sources are rapidly changing – and they’re rewriting price/quality and build/buy rules at every turn.