While following these stories of digital transformation, we've discovered many valuable tools and services that are available at no cost in response to Covid-19.
From now on, your organization's survival will likely depend on your ability to educate customers, prospects, channel partners and other external audiences, in addition to employees.
In the past, organizations primarily harvested descriptive information about prospects, customers and product performance; but now, more companies also extract both predictive and prescriptive intelligence from customer and business data.
How can your training business benefit from advanced reporting? And how are innovative analytics solutions taking learning measurement to a whole new level? Listen to The Talented Learning Show!
Cornerstone is acquiring Saba. What does this mean for organizations that buy learning systems, and for other LMS vendors? Our lead analyst, John Leh, shares his point of view...
Despite strong interest in analytics and an awareness of its strategic importance, many learning professionals are struggling to make it work.
How do growing companies leverage online customer education without jeopardizing quality of service? Learn what works for one forward-thinking software company in this interview with its head of customer success...
Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show!
I'm beginning to think that an astonishing number of L&D practitioners aren't paying attention to today’s most promising organizational learning trend.
Scoring customer asset value is an excellent way to differentiate customers, so you can determine which ones represent the highest potential return.
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