John Leh

Learning systems agility isn't just about technology; it's about flexibility and speed across the board – including your business model, content strategy and operational workflows, as well as your learning ecosystem.

Decision-makers are under intense pressure to modernize their systems, so they can create, promote, deliver, measure and expand digital offerings as rapidly as possible. As a result, learning technology ecosystems are facing extraordinary scrutiny.

If the buyer hasn't shared enough of the right information to help you craft a compelling, coherent, complete - and differentiating - proposal, it's your responsibility to ask for more input, but be prepared to explain why this is critical and why they should care.

Of course, there are countless ways to skin the learning measurement cat; below are bits of wisdom worth taking with you, no matter what tools or techniques you use when tracking, evaluating and improving results.

To add insult to injury, although the CE Buyer is a large organization, the level of support provided by the LMS vendor was minimal-to-non-existent, and vendor executives were nowhere to be found.

First, recognize that hundreds of systems are designed to support training, but many are unlikely to meet your organization's specific needs and budget, which means that your job is to zero-in quickly on the handful of systems that actually deserve your consideration.

Is the pandemic really fueling a wave of training transformation? What issues and opportunities do digital learning providers face? Find out on The Talented Learning Show!

During the last decade, hundreds of new learning systems entered the market. It seemed like everyone simultaneously had the same idea – an LMS should focus on learners and the process of learning.

Look for ways to leverage your strengths – which likely include the value of trust, a vetted community of practitioners and an industry perspective that comes from decades of involvement with that community.

It's our job to evolve and adapt the program in a way that helps franchisees meet their objectives, while keeping in mind that we want to put out the best training we can to support DQ brand objectives.