on-the-job training

Unless we know how people want to use knowledge and skills, we're unlikely to develop deep learning experiences that help them apply what they learn.

For years, I've said that connecting employee learning with business impact doesn't have to be a mind-bending challenge. In response, training professionals often ask me to illustrate what I mean. The following story from my personal life is a good example. Recently while traveling in Santa Barbara, California, we visited two high-end wineries with friends. [...]