If you’re reading this, you’ve been asking yourself “do I need an LMS?” or “do I need a new LMS” and your answer has been “yes.” Now that your organization has determined that it’s time to acquire a learning management system (LMS) or other learning technology, you need to figure out which one to buy. That’s not an easy question.
With over 1,000 learning systems in the marketplace, how do you know which vendors to review? What challenges will you face? Some of them include:
- Finding and selecting the right LMS is confusing and time-consuming.
- Cutting through the marketing fog of overhyped systems and crowded marketplace
- Devoting a huge amount of time to the research and sales process
- Selecting the wrong system leads to negative consequences for years to come – including frustration and complaints from administrators, users and stakeholders, under performance and potential job loss.
The Learning System Buying Process in 9 Steps
During more than 25 years of work on the front lines of LMS and learning systems buying and selling, our Founder and Lead Analyst, John Leh, has analyzed how learning systems are best procured, and developed the Talented Learning 9-Step Learning System Buying Process.
After your organization has asked, and answered, “do I need an LMS?” you’ll want to go through these steps to identify and acquire the best LMS or learning system at the best price.
What Stage Are You in?
- Research the Market – Take a good look around the LMS and learning systems market, investigate your competitors’ solutions as well as similar use cases. Get oriented to the cutting-edge technologies and learn best practices in selecting, deploying, measuring and improving a learning system.
- Develop a Business Case – Define why an LMS or learning system is needed and how it will benefit your organization and learners. The Business Case will be presented to senior management for approval before moving forward with the buying process.
- Define Requirements – Define your training and learning platform requirements accurately to ensure you don’t overpay for a system, and ensure the system selected meets your organization’s functional, technical, service and budgetary needs, both now and in the future.
- Shortlist Vendors – Easily and quickly research and find qualified vendors solutions that meet your defined requirements.
- Request Proposals – Clearly describe your requirements so vendors understand what you really want and need from your LMS or learning system, from the business, functional, technical, service, support and budget standpoints. Invite vendors to submit a proposal to address these requirements.
- Conduct Demonstrations– See the features you want working in seamless coordination to support your exact use case through full vendor demonstrations.
- Test in Sandbox – Obtain access to your finalist LMS or learning systems in the form of a sandbox – a software environment that allows full or nearly-full use of the platform to test and verify functionality, processes and workflows.
- Call References – Check the references of your vendors by talking with some of their current customers to get their perspective about deploying, using and working with the vendor.
- Negotiate the Best Deal – Plan your strategy and negotiate with your final vendor to obtain the best possible price and solution.
