Extended Enterprise

Too often, software companies overpromise and underdeliver - and it shows up in the onboarding process. Here are 6 customer onboarding mistakes successful software companies avoid.

A responsive LMS “senses” the user device and automatically optimizes the text, graphics and menus to display perfectly without zooming, scrolling or downloads.

The only way to gain and keep mindshare among your channel reps is to provide them the knowledge, support and motivation to sell your products and services easier than competitive offerings.

As you pursue each new program, you can predict and then demonstrate actual improvements in customer experience, loyalty, revenues and/or profitability. 

They all have experienced professional services groups to help transition vendors off their current solution, migrate the historical data and content, configure the new system, train the administrators, build content and provide ongoing support.

If you're spending time regularly deactivating users so you don’t have to pay incremental license fees, you are definitely paying too much for your learning platform.

Cloud LMSs are the most exciting group in the LMS industry because they are newer; this group is not as technically and functionally advanced as standalone LMSs and HR/talent suite LMSs, however, they have their foot on the accelerator and are making progress at a faster clip than the rest of the industry.

They are experts at endless and varying topics and their job is to teach it, but they don’t teach employees though – just everyone else including external sales and distribution channels, customers, members, dealers, agents and the public at large.

nternational Parking Institute utilizes Docebo to train, certify, measure and report on learning for parking professionals from member organizations in every industry globally.

There are new buzzwords out there since the last time you paid attention like Gamification, Social Learning, Mobile Learning, Cloud, SaaS, Tin Can, NextGen, Talent Suite and extended enterprise LMS and you are not sure what it all means and how it applies to you.