• In the past, organizations primarily harvested descriptive information about prospects, customers and product performance; but now, more companies also extract both predictive and prescriptive intelligence from customer and business data.

  • Already, AI advances are racing ahead, with technologies like 5G and blockchain paving the way for other innovations like the Internet of Things, real-time analytics and more.

    Published On: February 12, 2020Categories: Cloud LMS, LMS Requirements, LMS Trends
  • However, as Amazon sees it, people with soft skills will also need at least some technical acumen if they want to play a valuable role in advancing the company's agenda.

    Published On: November 26, 2019Categories: Continuing Education, Employee Learning, Workforce Development
  • Companies need to abandon preconceived notions about customers, and instead become experts at learning about customers' true needs, preferences and behaviors.

    Published On: June 11, 2019Categories: Customer Learning, Extended Enterprise, LMS Integration
  • Too much data can actually bog your company down – leaving it vulnerable to security breaches and hindering your ability to make quick, informed decisions.

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