Does your organization manage live, virtual or hybrid learning with lots of spreadsheets and manual administration? If so, this Training Orchestra review is for you!
Training Orchestra is a 20-year old organization focused on helping organizations manage the thankless and costly backend complexity of their training operations. They do this with a Training Resource Management System (TRMS) that serves more than 600 clients in dozens of countries around the world, including learning and development departments, training companies, associations and businesses serving their extended enterprise.
What’s the difference between a TRMS and a Training Management System? Nothing. It’s just a more descriptive acronym.
Twenty years ago, LMSs pivoted to eLearning and stopped investing in improving instructor-led training (ILT) management. The founders of Training Orchestra observed that training organizations had a patchwork of methods for managing training resources, and no single way to tie ILT to profit. ILT, whether in-person or virtual (VILT), is still the predominant way organizations deliver training, yet many rely on combinations of spreadsheets, Outlook Calendar or other disparate tools that create reporting silos and hinder collaboration, efficiency and automation.
The Training Orchestra TRMS helps organizations solve these problems and optimize session/instructor scheduling and training resource allocation, such as facilities, buildings, rooms, equipment, pre and post materials, online rooms, flight simulators – anything. Customers see improved financial performance through increased productivity.
At the same time, Training Orchestra helps facilitate collaboration with instructors and subject matter experts by cutting down on email, phone calls and time-consuming efforts to engage the instructors. It’s important to understand that Training Orchestra is not an LMS, but complements an LMS by optimizing all the back-end aspects of instructor-led training.
For example, an IT training company might need to schedule dozens or hundreds of live courses, in many locations, with multiple classrooms that need pre-configured workstations, along with multiple qualified employee and external SME instructors for each multi-day session. Furthermore, they need to do this in multiple countries and languages while integrating with an eCommerce, CRM, analytics and single sign on ecosystem.
Training Orchestra can manage all this, maximize utilization rates of instructors, training locations and administrations – and make it easy. Very few, if any, LMSs can. We’ll explore this more in our Training Orchestra review below.
Training Orchestra TRMS Solution/Products
The ILT/VILT Training Scheduling System is the core product for streamlining and automating training operations, integrating with other learning stack products, providing reporting, and monitoring performance and budget.
Another important part of the product is the Instructor Engagement Portal. This is where instructors can collaborate directly with the organization’s training coordinators. The portal gives instructors the ability to manage their schedules, send and receive communications and complete assigned tasks. The portal also allows training coordinators to filter, search and select qualified instructors.
Additionally, Training Orchestra offers specialized modules for those organizations in the training business. These modules provide an extra layer of functionality for training businesses to manage complex logistics for multiple clients and roll up profitability. There’s also a client portal for those training customers.
See more information about Training Orchestra in the Talented Learning Center
Target Market
The Training Orchestra TRMS is geared toward organizations who manage a broad range of training initiatives, both internally and externally, public and private, and who need to coordinate multiple instructors and resources.
While it’s overkill for smaller organizations who are able to manage a few classes per week in their LMS, Excel or Outlook, it can dramatically simplify training logistics for those organizations with hundreds or thousands of classes and instructors.
Product and Technical Strengths
Training Orchestra is positioned as a back-office system that complements the learning stack. It’s meant to help solve the complex logistical challenges faced by organizations who may be balancing resources across multiple audiences and need a single location for coordination and scheduling.
The company also aims to reduce the friction of attracting and retaining qualified instructors by making it easy for instructors to communicate with the organization. Finally, the goal of Training Orchestra is to increase visibility into the costs and ROI of ILT/VILT.
Scheduling and resource allocation
The backbone of Training Orchestra is its scheduling capabilities, and the flexibility of viewing and drilling into the different aspects of a course, such as resource allocations. The typical user who schedules courses has the ability to quickly create a new course, then select from available rooms, instructors and equipment.
Using intuitive color coding, the dashboard displays whether the course is fully scheduled or in draft mode, and can display other configurable statuses as well, such as whether the session made or lost money. The user also sees alerts for scheduling conflicts, or if a class is in jeopardy, such as if there’s no instructor assigned and the date is approaching.
The system makes the distinction between sessions and sequences, such as when a particular course takes place over consecutive or non-consecutive days. The graphical training schedule shows whether the entire session is ready to go, or whether only certain sequences are. This view is highly configurable and can show expanded or compressed date ranges. The interface is built on drag and drop principles, so it’s easy to move sessions or sequences and have everything on the back-end change accordingly.
The scheduler has the option of selecting the currency that the system uses to track the costs and revenue from the course, and it automatically performs currency conversions – even if some resources or instructors are billed in a different currency. Time zone conversions are also accounted for automatically.
Another view centers around resource allocation. The allocation schedule allows the user to quickly find and assign the best available resources, including instructors. One-click assignment updates everything on the back end, such as the class agenda and calendar invitations.
Instructor portal
Training coordinators and instructors share a portal that allows direct communication. From within the portal, a training coordinator can search among available instructors for those with specific skills or subject matter expertise. They can also post available opportunities and let instructors respond.
The Training Orchestra system contains the skills, expertise, locations and rates of the instructors. It will automatically retrieve all associated instructor costs and show least-cost options in the selected currency.
From the instructor’s perspective, they use the portal to coordinate and centralize their training commitments and respond to various tasks and requests. This dramatically cuts down on email traffic and keeps a record of interactions.
Milestones
Each session and its sequences generally have multiple associated tasks that must be completed to ensure it goes without a hitch. The Milestones area is a task management system that helps with workflow and provides visibility into the tasks remaining using color-coded indicators. There is also the ability to batch tasks for bulk execution, such as sending documents, calendar invitations or confirmations.
Reporting
Training Orchestra features built-in reports that don’t require the user to be versed in business intelligence. It includes reports on resource allocation, productive activity of instructors, course profit (or loss) and more. Each report can also be exported to Excel, complete with graphs and charts.
Join the Talented Learning Center as a free Basic Member and access a demonstration and business briefing of the Training Orchestra solution presented by founder and CEO Stephan Pineau.
Professional Services Offered
Training Orchestra offers two professional services options to its clients. One is a quick-start methodology where clients of any size can be deployed within one to two weeks. In this option, the client receives basic system setup and training.
The second option is higher-touch and takes two to three months. It’s a more workshop-based approach where Training Orchestra helps the client map its resource management processes to the system. The company helps the client understand its resource management objectives and then prioritize the implementation and configuration activities.
Of course, ongoing customer support is also offered.
Opportunities for Improvement
In this Training Orchestra review, we note that the product integrates with and augments many of the global LMSs including Cornerstone, SumTotal and SAP, but most integrations with the next tier are custom. An opportunity for improvement would be the addition of productized integrations with more of the 2021 Talented Learning Top 40 learning systems.
My Assessment
Training Orchestra is about simplifying, streamlining and automating all the activities that go into running an effective training program – from scheduling, to resource allocation, to reporting. It’s complementary to an LMS, but mandatory for organizations that have big ILT components. The product pays for itself and then some by providing a measurable impact on training profitability. What’s not to like about that? Thanks for taking the time to read our Training Orchestra review.
Want More Independent Research on Training Orchestra?
You can learn more about Training Orchestra by becoming a free Basic Member of the Talented Learning Center:
- Training Orchestra Living Profile – See all the Talented Learning independent research on Training Orchestra.
- Executive Briefing Demo – Get an overview of the Training Orchestra business as well as a solid demo from Founder Stephan Pineau
- Hot Take Video Review with John Leh – Hear what I think about Training Orchestra in this short video
- How to Simplify Hybrid Learning Logistics Podcast– Here and see John Leh interview Stephan Pineau on the Talented Learning Show Podcast
- Hybrid Training Resource Management On-Demand Webinar– Learn the basics of resource management and why you need to be better at it!
- Unhappy with your LMS? Augment it! On-Demand Webinar – Learn how you can supercharge your LMS instead of ditching it!
Interested in Having John Leh Review Your Learning System?
Fill out the form below to start the process:
Share This Post
About the Author: John Leh
Related Posts
LMS eCommerce: B2C and B2B Feature Sets
My best recommendation is to fully develop your business model, LMS use case scenarios and resulting requirements before engaging LMS vendors so you can find the best-qualified options to drive your online learning business.
Salesforce.com + LMS = Measurable Training Bliss
Integrating training workflows and data with customer and sales-related data elevates training from a cost center to a profit center, because it helps prove the business value of learning.
Workday Announces New LMS: My Thoughts
For LMS, instead of a having nothing, Workday chose to identify quality LMS partners, primarily Saba and Cornerstone, to provide that piece of the solution if LMS was important to the opportunity.
Top 10 Association LMS Solutions in the World
An LMS vendor must derive the majority of its revenue from association clients, and publish top-notch client case studies on its website as proof of excellence in serving member-based organizations.
World’s Best Association LMS Case Studies
Association LMS systems are similar to employee LMSs but have richer features sets to attract voluntary learners and members, build a community, integrate with an AMS and sell complex continuing education.
15 LMS Vendors, 15 Channel LMS Case Studies
These organizations have proven that educating their channel provides a measurable return on investment and more importantly a significant competitive advantage, and as a result, these organizations treat channel learning as an ongoing mission-critical initiative.
Top 10 Channel LMS Solutions in the World
The nominated LMS solutions all have varying degrees of sophistication in core channel functionality including domain segmentation, ecommerce, social learning, globalization, broad content support, integration, analytics, mobile delivery, dynamic audience grouping and ease of use.
New Extended Enterprise LMS Webinars!
Educating members, selling content, providing continuing education credit and managing tradeshow activities are all challenges that associations and institutes face but not typical corporations. As a result, association LMSs need an enhanced feature set to support and they are tough to find.
10 Must-Consider Topics In Designing Partner or Reseller Training
Avoid sticky situations and reduce inter-reseller conflict with educational resources that cover these topics; for example, you'll want to clarify the rules of engagement, how to register customer opportunities and how to resolve disputes when two or more partners claim the right to call upon a customer.
CASE STUDY DIRECTORY
FOLLOW US ON SOCIAL