Podcast 33: Training ROI in Action – With Ajay Pangarkar
Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show! [...learn more...]
learning measurement
How to Measure Customer Value (And Why It Matters)
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about customer value metrics from Laura Patterson, President [...learn more...]
Data and Dashboards and Decisions – Oh My!
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about performance dashboards from Laura Patterson, President [...learn more...]
Podcast 24: DNA of High-Impact Learning – With Paul Morton of CrossKnowledge
How can you crack the code on high-impact learning? New research reveals a proven model for learning experiences that stick. Find out more on the Talented Learning Show [...learn more...]
Extended Enterprise Learning Systems: Shifting Into High Gear
For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. You’d think by now I would’ve run out of things to say. Actually, I’m just getting started. In fact, [...learn more...]
Measurement Matters: 3 Data Analytics Lessons to Remember
Although I’ve spent my entire career in marketing and communications, measurement has never been far away. I’m not a natural-born statistics nerd. But these days, it’s hard for any of us to avoid analytics, no matter what we do for a living. [...learn more...]
Think xAPI is Next-Generation SCORM? Think Again
EDITOR’S NOTE: Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Anthony Altieri Founder of Omnes Solutions. Anthony is an independent xAPI evangelist and Instructional [...learn more...]
Starting a Customer Education Program: What You Should Know
EDITOR’S NOTE: Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Global Enterprise Customer Enablement & Training at Slack – and Co-Founder of [...learn more...]
Podcast 17: Next-Level Learning Analytics – With Guest Expert Tamer Ali
What should you expect from learning analytics tools? And how are innovative solutions taking learning measurement to a whole new level? Listen to The Talented Learning Show! [...learn more...]
Business Impact of Learning: What is Customer Experience Worth to You?
For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In response, training professionals often ask me to illustrate what I mean. The following story from my personal [...learn more...]
Podcast 16: Integrated Learning Experiences – With Paul Morton of CrossKnowledge
The term "integrated learning experiences" is gaining popularity among training professionals. But what does it really mean and how does technology help make it work? Listen to The Talented Learning Show! [...learn more...]
Podcast 8: The Business Benefits of xAPI – With Mike Rustici of Watershed
What is xAPI? How does it improve learning analytics? And what business benefits should you expect when educating customers or others outside of your organization? Listen to the Talented Learning Show! [...learn more...]
Podcast 5: Learning Systems the Dairy Queen Way – With Chris Shanks
Franchise learning is not an event, it's a process. But for large, global organizations like Dairy Queen, that process is highly complex. How does a modern learning system help make it work? Listen to The Talented Learning Show! [...learn more...]
How Does Learning Affect Franchise Success? Measuring What Matters
The world of franchising is vast and diverse, yet it’s widely agreed that training plays a central role in every franchise success story. Here’s why: When training is weak, inconsistent customer experience follows. This ultimately [...learn more...]
Tin Can Update – Looking Rusty
Hello? Hello? Is anybody out there using Tin Can? I’ve been holding this rusty Tin Can for over a year and starting to feel a little silly that I might have been taken in by the hype. In our Top 12 ASTD 2014 Take-A-Ways post last month, [...learn more...]