learning measurement

Podcast 42: Key Customer Education Trends – With Barry Kelly of Thought Industries

June 1, 2021

What customer education trends should be on your radar in 2021? Listen to the Talented Learning Show with Analyst John Leh and Thought Industries CEO Barry Kelly

What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented Learning Show! [...learn more...]

Learning Measurement: Top Tips From Industry Experts

February 11, 2021

learning measurement - expert tips for measuring the business impact of training

Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our long-running, live monthly webinar series. I planned to share tidbits in 5 posts focused on the [...learn more...]

What is Prescriptive Analytics and Why Should You Care?

March 17, 2020

What is prescriptive analytics and why should learning practitioners care? A customer insights expert explains why this particular type of data analytics is beneficial

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. Today we feature advice from Daniel Newman, Principal Analyst at Futurum Research and CEO [...learn more...]

Podcast 35: How Advanced Reporting Transforms Training – With Tamer Ali

March 11, 2020

How does advanced reporting help improve training business results? Listen to this episode of The Talented Learning Show Podcast - with learning tech analyst John Leh and entrepreneur Tamer Ali

How can your training business benefit from advanced reporting? And how are innovative analytics solutions taking learning measurement to a whole new level? Listen to The Talented Learning Show! [...learn more...]

Learning Analytics: Big Demand, But Bigger Challenges?

February 26, 2020

learning analytics adoption challenges and trends

When I stepped into the extended enterprise learning world 25 years ago, the concept of data-based decision-making was vastly different. The analytics process was usually ad-hoc and reactive. And all too often, data was inaccurate, incomplete or [...learn more...]

Podcast 33: Training ROI in Action – With Ajay Pangarkar

February 5, 2020

How do you measure true training ROI? Listen to expert Ajay Pangarkar on The Talented Learning Show podcast with host John Leh!

Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show! [...learn more...]

How to Measure Customer Value (And Why It Matters)

January 21, 2020

How do you measure customer value? And why is it so important? Learn more...

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about customer value metrics from Laura Patterson, President [...learn more...]

Data and Dashboards and Decisions – Oh My!

October 22, 2019

How can performance dashboards help you market learning programs more effectively? Learn what matters in a great data analytics dashboard

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about performance dashboards from Laura Patterson, President [...learn more...]

Podcast 24: DNA of High-Impact Learning – With Paul Morton of CrossKnowledge

August 14, 2019

What elements actually drive high-impact learning? Find out in this podcast with independent learning tech analyst John Leh - on The Talented Learning Show

How can you crack the code on high-impact learning? New research reveals a proven model for learning experiences that stick. Find out more on the Talented Learning Show [...learn more...]

Extended Enterprise Learning Systems: Shifting Into High Gear

April 9, 2019

Extended enterprise learning systems are shifting into high gear. What market and technology trends are driving this?

For more than five years, I’ve been talking and writing nonstop about the business value of extended enterprise learning. You’d think by now I would’ve run out of things to say. Actually, I’m just getting started. In fact, [...learn more...]

Measurement Matters: 3 Data Analytics Lessons to Remember

April 2, 2019

How can your organization benefit from data analytics? Read three measurement lessons from a marketing specialist

Although I’ve spent my entire career in marketing and communications, measurement has never been far away. I’m not a natural-born statistics nerd. But these days, it’s hard for any of us to avoid analytics, no matter what we do for a living. [...learn more...]

Think xAPI is Next-Generation SCORM? Think Again

March 26, 2019

Is xAPI actually next-generation SCORM? Learn why they're not the same - and why that's a good thing - with xAPI expert Anthony Altieri on the Talented Learning blog

EDITOR’S NOTE: Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Anthony Altieri Founder of Omnes Solutions. Anthony is an independent xAPI evangelist and Instructional [...learn more...]

Starting a Customer Education Program: What You Should Know

January 22, 2019

When should your company start a customer education program? Learn from customer education expert Adam Avramescu

EDITOR’S NOTE: Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Global Enterprise Customer Enablement & Training at Slack – and Co-Founder of [...learn more...]

Podcast 17: Next-Level Learning Analytics – With Guest Expert Tamer Ali

January 15, 2019

How are new learning analytics tools advancing learning measurement? Listen to the Talented Learning Show podcast with guest expert Tamer Ali

What should you expect from learning analytics tools? And how are innovative solutions taking learning measurement to a whole new level? Listen to The Talented Learning Show! [...learn more...]

Business Impact of Learning: What is Customer Experience Worth to You?

November 20, 2018

What's the Business Impact of Learning? Lessons learned from a winery tour

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In response, training professionals often ask me to illustrate what I mean. The following story from my personal [...learn more...]

Podcast 16: Integrated Learning Experiences – With Paul Morton of CrossKnowledge

October 30, 2018

PODCAST: How can you create business value by providing integrated learning experiences? Listen to the Talented Learning Show with extended enterprise learning tech analyst John Leh

The term "integrated learning experiences" is gaining popularity among training professionals. But what does it really mean and how does technology help make it work? Listen to The Talented Learning Show! [...learn more...]

Podcast 8: Business Benefits of xAPI – With Mike Rustici

April 24, 2018

Podcast - Business benefits of xAPI standard for extended enterprise learning analytics? Listen to The Talented Learning Show with learning tech analyst John Leh

What is xAPI? How does it improve learning analytics? And what business benefits should you expect when educating customers or others outside of your organization? Listen to the Talented Learning Show! [...learn more...]

Podcast 5: Learning Systems the Dairy Queen Way – With Chris Shanks

March 16, 2018

PODCAST - What can a modern learning system do for a global franchise like Dairy Queen? Join LMS tech analyst John Leh on the Talented Learning Show!

Franchise learning is not an event, it's a process. But for large, global organizations like Dairy Queen, that process is highly complex. How does a modern learning system help make it work? Listen to The Talented Learning Show! [...learn more...]

How Does Learning Affect Franchise Success? Measuring What Matters

March 13, 2018

How do you measure the effect of learning on franchise success? Independent learning tech analyst John Leh looks closer

The world of franchising is vast and diverse, yet it’s widely agreed that training plays a central role in every franchise success story. Here’s why: When training is weak, inconsistent customer experience follows. This ultimately [...learn more...]

Tin Can Update – Looking Rusty

June 9, 2014

Hello? Hello? Is anybody out there using Tin Can? I’ve been holding this rusty Tin Can for over a year and starting to feel a little silly that I might have been taken in by the hype. In our Top 12 ASTD 2014 Take-A-Ways post last month, [...learn more...]