The customer education process may seem straightforward, but it can be tricky. How are companies meeting the challenge? Find out what a new survey reveals on this episode of the Talented Learning Show!
During the pandemic, the learning function took on a more strategic business role. What did this teach L&D leaders about how to measure learning more successfully?
What is customer education? Why should businesses pay close attention to this hot trend? Find out from a leading practitioner on this episode of The Talented Learning Show!
Despite strong interest in analytics and an awareness of its strategic importance, many learning professionals are struggling to make it work.
Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show!
Perhaps the most important lesson of all is the hardest lesson to accept. Insight is only half of the measurement battle.










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