data analytics

Companies everywhere know educated customers drive growth and profits. But how do you prove the business impact of customer education? Find out on this episode of The Talented Learning Show!

Successful customer education programs depend on professionals with expertise in multiple disciplines. Which marketing skills lead to the best results?

Approaches to high-stakes skill assessment are changing fast. What should forward-thinking learning professionals know? Find out on this episode of The Talented Learning Show!

Every business strives to grow, but in a competitive environment, growing your business takes insight and creativity. One of the smartest ways to drive growth is through customer and market segmentation.

In the past, organizations primarily harvested descriptive information about prospects, customers and product performance; but now, more companies also extract both predictive and prescriptive intelligence from customer and business data.

Despite strong interest in analytics and an awareness of its strategic importance, many learning professionals are struggling to make it work.

Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show!

The most effective dashboards focus on highly relevant information that demonstrates business impact and facilitates strategic decision-making.

The key to understanding stickiness is knowing how many customers are defecting, and why – as well as how many are staying, and why.