• High-growth, on-demand software companies are discovering the value of "in-app" customer onboarding -- training-related content that is embedded directly into existing web and mobile apps via modern learning platforms.

    Published On: October 10, 2017Categories: Customer Learning, Extended Enterprise
  • Consider creating training modules which are, in effect, focus group vehicles. Introduce your customers to the product ideas you are considering through online training, and leverage embedded surveys, quizzes, social media, and mobile enablement technologies to have conversations with your customers.

    Published On: November 8, 2015Categories: Customer Learning, Extended Enterprise, Learning Systems

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