How can small and mid-market companies leverage customer education to scale their business and gain a competitive edge? Listen to this episode of The Talented Learning Show!
What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented Learning Show!
Customer education (aka customer learning or customer training) is more than just teaching people about how to use features of a product or service they’ve purchased, it’s also about helping them understand related best practices, demonstrating the product’s value-add, and communicating about why and how it helps them achieve their specific objectives.