customer lifecycle Archives - Talented Learning

customer lifecycle

Podcast 45: SMB Customer Education – With Steve Cornwell

September 9, 2021

Podcast: How can SMB customer education help companies scale their business and gain a competitive advantage? Listen to independent learning tech analyst talk with Northpass Founder and CEO Steve Cornwell on The Talented Learning Show!

How can small and mid-market companies leverage customer education to scale their business and gain a competitive edge? Listen to this episode of The Talented Learning Show! [...learn more...]

Podcast 42: Key Customer Education Trends – With Barry Kelly of Thought Industries

June 1, 2021

What customer education trends should be on your radar in 2021? Listen to the Talented Learning Show with Analyst John Leh and Thought Industries CEO Barry Kelly

What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented Learning Show! [...learn more...]

Learning The Language of Customer Education: A Pocket Guide

February 12, 2018

What's the language of customer training? Read this glossary of customer education terms

You like potato and I like potahto You like tomato and I like tomahto Potato, potahto, tomato, tomahto Let’s call the whole thing off! I get it. We’re living in an increasingly customer-centered world. But what I don’t always [...learn more...]