• The most effective dashboards focus on highly relevant information that demonstrates business impact and facilitates strategic decision-making.

  • The key to understanding stickiness is knowing how many customers are defecting, and why – as well as how many are staying, and why.

  • Companies need to abandon preconceived notions about customers, and instead become experts at learning about customers' true needs, preferences and behaviors.

    Published On: June 11, 2019Categories: Customer Learning, Extended Enterprise, LMS Integration
  • Too much data can actually bog your company down – leaving it vulnerable to security breaches and hindering your ability to make quick, informed decisions.

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