• What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented Learning Show!

    Published On: June 1, 2021Categories: Customer Learning, LMS Trends, Talented Learning Show Podcast
  • Of course, there are countless ways to skin the learning measurement cat; below are bits of wisdom worth taking with you, no matter what tools or techniques you use when tracking, evaluating and improving results.

    Published On: February 11, 2021Categories: Learning Measurement, Learning Strategy, LMS Business Case
  • For years, I've said that connecting employee learning with business impact doesn't have to be a mind-bending challenge. In response, training professionals often ask me to illustrate what I mean. The following story from my personal life is a good example. Recently while traveling in Santa Barbara, California, we visited two high-end wineries with friends. [...]

    Published On: November 20, 2018Categories: Customer Learning, Employee Learning, Workforce Development
  • What is xAPI? How does it improve learning analytics? And what business benefits should you expect when educating customers or others outside of your organization? Listen to the Talented Learning Show!

    Published On: April 24, 2018Categories: Learning Systems, Talented Learning Show Podcast, xAPI (Tin Can)
  • They are experts at endless and varying topics and their job is to teach it, but they don’t teach employees though – just everyone else including external sales and distribution channels, customers, members, dealers, agents and the public at large.

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