Online Learning

Customer Success: Where Does Training Fit In?

April 9, 2021

How does customer training fuel customer success? Lead Analyst John Leh talks with two customer success experts

Do you want to grow your business? Then let me share a secret. If you are not familiar with the direct connection between customer success and customer education, then you’re probably working way too hard to reach your goals. And here’s [...learn more...]

Learning Strategy: Great Advice from Industry Leaders

March 24, 2021

Learning Strategy: Great Advice from Training Industry Leaders

When you see the term “learning strategy” what comes to mind? Some people think of specific instructional design techniques that aim to help people absorb and apply educational content. That’s fine. But learning strategy can also [...learn more...]

Learning Systems Agility, Up Close and Up In the Air

March 11, 2021

How can training providers gain learning systems agility? Learn how to choose a future-ready LMS by reading about how JLG Industries has achieved this goal

In last week’s post, I examined the need for training providers to rely on flexibility as a strategic advantage. Why? So you can adjust to an uncertain future more quickly than your competitors. However, learning systems agility isn’t [...learn more...]

Virtual Learning: Rewriting the Playbook in Turbulent Times

March 25, 2020

Throw out your learning technology playbook. It’s time to write a new one. The Coronavirus is here and we’re all witnessing a plot twist of epic proportions. Isolation is the new norm and rapid change is everywhere. Naturally, we all [...learn more...]

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

February 18, 2020

Find out how online customer education helps growing businesses succeed! Listen to this Talented Learning Show podcast with independent learning tech analyst John Leh and guest Brittany Tamul, head of customer success at ArrowStream

How do growing companies leverage online customer education without jeopardizing quality of service? Learn what works for one forward-thinking software company in this interview with its head of customer success... [...learn more...]

Podcast 29: Growing an Online Training Business – With the Co-Founder of DataCamp

October 30, 2019

How do you grow an online training business? Learn from the CEO of DataCamp in this episode of The Talented Learning Show podcast with learning tech analyst, John Leh!

How do you grow an online training company? Selling courses in a niche market is one thing. But what happens when you hitch your wagon to a global business movement? Find out on The Talented Learning Show! [...learn more...]

Data and Dashboards and Decisions – Oh My!

October 22, 2019

How can performance dashboards help you market learning programs more effectively? Learn what matters in a great data analytics dashboard

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about performance dashboards from Laura Patterson, President [...learn more...]

Podcast 27: What Makes Microlearning Work? – With Karl Kapp

October 2, 2019

How do you make microlearning work? Listen to this podcast interview with elearning expert and co-author of the popular new book "Microlearning Short and Sweet" - Dr. Karl Kapp

You can make instructional content short and sweet. But is that effective microlearning? Find out as John Leh talks with Dr. Karl Kapp on The Talented Learning Show! [...learn more...]

Podcast 26: How to Extend Learning Content Availability – With Troy Gorostiza

September 18, 2019

How can training providers improve online content availability? Listen to The Talented Learning Show as Analyst John Leh talks with learning tech expert Troy Gorostiza

How can online training providers reach a broader audience? Listen as analyst John Leh talks with a learning tech expert about new ways to improve content availability [...learn more...]