Learning Strategy

An educated channel is a successful channel. But how do you know if your educational programs are effective? Learn from an expert how to evaluate partner training ROI

Customer education doesn't stop with onboarding. It pays to invest in ongoing customer training. Learn which mistakes to avoid in this Customer Ed Nuggets episode

Want to improve the impact of your customer education programs? Here are 9 reasons why it may be time to invest in a new learning system. Learn more in this Customer Ed Nuggets episode

Providing better access to nature isn't easy. But one organization is bridging this gap. How do online training and community help? Find out on this episode of The Talented Learning Show!

Is your customer education content falling short? Kick it up a notch with top advances in instructional video. Learn more in this brief Customer Ed Nuggets podcast episode

First impressions are lasting. That's why companies must be careful to avoid customer onboarding mistakes. What to do? Get helpful tips in this brief Customer Ed Nuggets podcast

What role does training play in helping organizations prevent sexual abuse? Find out how it fits into a broader business mission on this Talented Learning Show episode!

How can a specialized learning system help with customer education? Find out how our Lead Analyst John Leh answers this question and many more on the Customer Education Lab podcast

What are cohort-based online courses, and why are they such a powerful learning strategy? Learn from a real-world example at POWDR on this Talented Learning Show podcast episode!

Every business ecosystem depends on some combination of customers, partners and others beyond employees. The more external training helps them learn about your products and services, the more profitable those relationships are likely to be.