Learning strategy

Top Customer Education Tips From Industry Leaders

July 21, 2021

Read top customer education tips from learning industry experts - based on dozens of interviews with learning technology analyst John Leh

If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology innovator I interview: “What advice would you share with people who are just getting [...learn more...]

How Can Market Segmentation Drive Business Growth?

July 7, 2021

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature market segmentation guidance from Laura Patterson, President [...learn more...]

Podcast 43: Serving Multiple LMS Markets – With Graham Glass

June 16, 2021

How do you serve multiple LMS markets successfully from a single platform? Can an LMS succeed with a split personality? Listen to this episode of the Talented Learning Show as Analyst John Leh talks with Graham Glass, CEO of Cypher Learning

What should you expect from a multi-purpose LMS? How can one core platform support multiple LMS markets successfully? Listen to The Talented Learning Show! [...learn more...]

Learning Strategy: Great Advice from Industry Leaders

March 24, 2021

Learning Strategy: Great Advice from Training Industry Leaders

When you see the term “learning strategy” what comes to mind? Some people think of specific instructional design techniques that aim to help people absorb and apply educational content. That’s fine. But learning strategy can also [...learn more...]

Learning Systems Agility, Up Close and Up In the Air

March 11, 2021

How can training providers gain learning systems agility? Learn how to choose a future-ready LMS by reading about how JLG Industries has achieved this goal

In last week’s post, I examined the need for training providers to rely on flexibility as a strategic advantage. Why? So you can adjust to an uncertain future more quickly than your competitors. However, learning systems agility isn’t [...learn more...]

Learning Measurement: Top Tips From Industry Experts

February 11, 2021

learning measurement - expert tips for measuring the business impact of training

Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our long-running, live monthly webinar series. I planned to share tidbits in 5 posts focused on the [...learn more...]

Partner Training: What’s the Best Advice I’ve Heard?

August 25, 2020

What is the best advice I've heard about partner training? Check this collection of suggestions from learning innovators and practitioners

Nearly 3 years ago, I launched The Talented Learning Show podcast with one mission – to shine a practical light on the tools and techniques that move extended enterprise learning forward. Naturally, as an industry analyst and consultant, I have my [...learn more...]

Virtual Learning: Rewriting the Playbook in Turbulent Times

March 25, 2020

Throw out your learning technology playbook. It’s time to write a new one. The Coronavirus is here and we’re all witnessing a plot twist of epic proportions. Isolation is the new norm and rapid change is everywhere. Naturally, we all [...learn more...]

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

February 18, 2020

Find out how online customer education helps growing businesses succeed! Listen to this Talented Learning Show podcast with independent learning tech analyst John Leh and guest Brittany Tamul, head of customer success at ArrowStream

How do growing companies leverage online customer education without jeopardizing quality of service? Learn what works for one forward-thinking software company in this interview with its head of customer success... [...learn more...]

Podcast 33: Training ROI in Action – With Ajay Pangarkar

February 5, 2020

How do you measure true training ROI? Listen to expert Ajay Pangarkar on The Talented Learning Show podcast with host John Leh!

Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show! [...learn more...]

Talented Learning’s Greatest Hits – 2019 Edition

December 27, 2019

What were the most popular topics in extended enterprise learning in 2019? Find out in this year-end round-up from independent analysts at Talented Learning!

It’s hard to believe another year has come and gone, let alone another decade! I’m not one to dwell on the past. But I do believe the past can inform the future. So before we move on, I invite you to join me in revisiting this [...learn more...]

Podcast 27: What Makes Microlearning Work? – With Karl Kapp

October 2, 2019

How do you make microlearning work? Listen to this podcast interview with elearning expert and co-author of the popular new book "Microlearning Short and Sweet" - Dr. Karl Kapp

You can make instructional content short and sweet. But is that effective microlearning? Find out as John Leh talks with Dr. Karl Kapp on The Talented Learning Show! [...learn more...]

Marketing Never Ends – How Does Product Education Help?

September 25, 2019

How does product education help marketing enhance and extend the customer journey? A customer success expert explains

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature excellent customer education advice from Ruairi Galavan, Senior Manager [...learn more...]

Podcast 26: How to Extend Learning Content Availability – With Troy Gorostiza

September 18, 2019

How can training providers improve online content availability? Listen to The Talented Learning Show as Analyst John Leh talks with learning tech expert Troy Gorostiza

How can online training providers reach a broader audience? Listen as analyst John Leh talks with a learning tech expert about new ways to improve content availability [...learn more...]

How Practice and Feedback Drive Deeper Learning

September 3, 2019

Practice and feedback in skills training - how do they drive deeper learning? Patti Shank PhD explains

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature skills development advice from Patti Shank, PhD. Patti is widely [...learn more...]

Measurement Matters: 3 Data Analytics Lessons to Remember

April 2, 2019

How can your organization benefit from data analytics? Read three measurement lessons from a marketing specialist

Although I’ve spent my entire career in marketing and communications, measurement has never been far away. I’m not a natural-born statistics nerd. But these days, it’s hard for any of us to avoid analytics, no matter what we do for a living. [...learn more...]

Attraction Marketing Tips For Extended Enterprise Learning Success

June 12, 2018

Attraction marketing for extended enterprise learning - Tips from independent LMS analyst John Leh

Are you responsible for marketing educational content to customers, channels partners or other audiences that operate outside of your organization? If so, how easy is it for you to connect with these audiences and convince them to engage [...learn more...]

The Business Case for Customer Learning

September 14, 2014

Customer Learning: What's the business case?

In corporate America, organizations have been training customers for decades. Buy a new piece of construction machinery and the manufacturer will send out a trainer. Buy complex enterprise software (like an old-school talent management LMS), and the [...learn more...]