Learning strategy

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

February 18, 2020

Find out how online customer education helps growing businesses succeed! Listen to this Talented Learning Show podcast with independent learning tech analyst John Leh and guest Brittany Tamul, head of customer success at ArrowStream

How do growing companies leverage online customer education without jeopardizing quality of service? Learn what works for one forward-thinking software company in this interview with its head of customer success... [...learn more...]

Podcast 33: Training ROI in Action – With Ajay Pangarkar

February 5, 2020

How do you measure true training ROI? Listen to expert Ajay Pangarkar on The Talented Learning Show podcast with host John Leh!

Why is training ROI so misunderstood? And what can real-world examples teach us about how it works? Find out on The Talented Learning Show! [...learn more...]

Talented Learning’s Greatest Hits – 2019 Edition

December 27, 2019

What were the most popular topics in extended enterprise learning in 2019? Find out in this year-end round-up from independent analysts at Talented Learning!

It’s hard to believe another year has come and gone, let alone another decade! I’m not one to dwell on the past. But I do believe the past can inform the future. So before we move on, I invite you to join me in revisiting this [...learn more...]

Podcast 27: What Makes Microlearning Work? – With Karl Kapp

October 2, 2019

How do you make microlearning work? Listen to this podcast interview with elearning expert and co-author of the popular new book "Microlearning Short and Sweet" - Dr. Karl Kapp

You can make instructional content short and sweet. But is that effective microlearning? Find out as John Leh talks with Dr. Karl Kapp on The Talented Learning Show! [...learn more...]

Marketing Never Ends – How Does Product Education Help?

September 25, 2019

How does product education help marketing enhance and extend the customer journey? A customer success expert explains

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature excellent customer education advice from Ruairi Galavan, Senior Manager [...learn more...]

Podcast 26: How to Extend Learning Content Availability – With Troy Gorostiza

September 18, 2019

How can training providers improve online content availability? Listen to The Talented Learning Show as Analyst John Leh talks with learning tech expert Troy Gorostiza

How can online training providers reach a broader audience? Listen as analyst John Leh talks with a learning tech expert about new ways to improve content availability [...learn more...]

How Practice and Feedback Drive Deeper Learning

September 3, 2019

Practice and feedback in skills training - how do they drive deeper learning? Patti Shank PhD explains

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature skills development advice from Patti Shank, PhD. Patti is widely [...learn more...]

The Business Case for Customer Learning

September 14, 2014

Customer Learning: What's the business case?

In corporate America, organizations have been training customers for decades. Buy a new piece of construction machinery and the manufacturer will send out a trainer. Buy complex enterprise software (like an old-school talent management LMS), and the [...learn more...]