Franchise/Dealer

Here's the most important distinction to keep in mind: Departments that care about educating external audiences are not investing in these programs because compliance rules require it but because these learning programs lead to a direct, measurable business impact.

Offering extended enterprise learning is about helping your corporation (large or small) increase overall sales revenue, improve profit margins and stay ahead of competitors in a challenging global marketplace.

It's still early, but perhaps one of the most interesting opportunities is coming from the association space, where gamification and digital badges are being used to help bridge the skills gap.

One of the best things about being a learning technology analyst is that I get to meet so many smart, passionate people who are pushing the boundaries of the LMS and business success as we know it.  Every day I speak with founders and senior executives, sales and marketing teams, as well as customers and prospects from all over [...]

Organizations can sell proprietary premium content to their users, and also to any organization in the Knoitall ecosystem.

Extended enterprise learning is defined as any type of education a corporation provides to external audiences – including customers, prospects, channel partners such as dealers, franchisees, distributors and others.

The behemoth TM providers such as Oracle or SuccessFactors devalued the LMS when they incorporated their LMSs into broader HR software suites and took their foot off the innovation accelerator.

These organizations have proven that educating their channel provides a measurable return on investment and more importantly a significant competitive advantage, and as a result, these organizations treat channel learning as an ongoing mission-critical initiative.

The nominated LMS solutions all have varying degrees of sophistication in core channel functionality including domain segmentation, ecommerce, social learning, globalization, broad content support, integration, analytics, mobile delivery, dynamic audience grouping and ease of use.

Avoid sticky situations and reduce inter-reseller conflict with educational resources that cover these topics; for example, you'll want to clarify the rules of engagement, how to register customer opportunities and how to resolve disputes when two or more partners claim the right to call upon a customer.