Articles by Ruairi Galavan

About Ruairi Galavan (1 Articles)
Ruairi Galavan is Senior Manager of Customer Engagement at Intercom, the world's first customer messaging platform helping internet businesses accelerate growth. With more than 15 years of experience in human-centered design, product improvement and training development, his perspective is shaped by a desire to nurture individual customer relationships, at scale. You can connect with Ruairi on LinkedIn or on Twitter at @ruairigalavan.