EDITOR’S NOTE: Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Global Enterprise Customer Enablement & Training at Slack – and Co-Founder of [...learn more...]
Articles by Adam Avramescu
About Adam Avramescu (1 Articles)
Adam Avramescu builds customer education programs for high-growth companies. He is currently the head of Global Enterprise Customer Enablement and Training at Slack, and previously was responsible for customer education at Checkr and Optimizely, the team that built Optiverse. As an avid advocate for customer education, Adam writes and speaks extensively about related issues and strategies. His new book "Customer Education: Why Smart Companies Profit by Making Customers Smarter" is available at Amazon.com, and his podcast and blog are at CELab. Adam also leads the Bay Area Customer Education Meetup, a forum for customer-minded professionals. You can connect with Adam on LinkedIn on Twitter at @avramescu.