Join John Leh, CEO and Lead Analyst of Talented Learning and Terry Lydon, VP of Training Operations Projects at Litmos, as they explain the strategic business value of choosing a specialized LMS as a foundation for customer learning initiatives.
Drawing upon recent research and their combined experience as training technology experts, John and Terry discuss what business and technology decision makers should look for in an LMS designed for external users, and how these specialized platforms can foster deeper, more profitable customer relationships.
Specifically, they discuss:
- How to quantify the benefits of customer learning
- Which factors set a customer LMS apart from employee-focused platforms
- What case studies reveal about the value of customer learning technology
- How to find the best LMS for your customers’ needs, and
- Five areas of innovation unique to customer LMS solutions.
You can instantly access the “Competitive Advantage of an Externally Focused LMS” webinar recording by submitting the form below:
CASE STUDY DIRECTORY
FOLLOW US ON SOCIAL