What kind of business results can you expect when you invest in customer and partner education? Find out which strategic moves work best, according to recent research...
The customer education process may seem straightforward, but it can be tricky. How are companies meeting the challenge? Find out what a new survey reveals on this episode of the Talented Learning Show!
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Many companies offer some form of customer education. But what happens when you commit fully to an education-led growth strategy? See what recent research says...
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Why should your company invest in a customer advocacy program? Find out how smart strategies lead to big business benefits. Check this Customer Ed Nuggets podcast
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What's top-of-mind among customer education professionals these days? Join Analyst John Leh and industry leader Kristine Kukich as they compare notes from the recent CEdMA Conference
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What is customer education? Why should businesses pay close attention to this hot trend? Find out from a leading practitioner on this episode of The Talented Learning Show!
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Customer education doesn't stop with onboarding. It pays to invest in ongoing customer training. Learn which mistakes to avoid in this Customer Ed Nuggets episode
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Countless ROI metrics can measure the results of customer education efforts throughout the relationship lifecycle. Which metrics should you choose? Find out in this brief Customer Ed Nuggets podcast
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The goal is to showcase how your product can improve your customers' lives; the sooner you demonstrate this to new sign-ups, the more likely they'll be to stay.
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The key to understanding stickiness is knowing how many customers are defecting, and why – as well as how many are staying, and why.
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