• I'm beginning to think that an astonishing number of L&D practitioners aren't paying attention to today’s most promising organizational learning trend.

  • Content marketing is so powerful because it's about sharing educational experiences with your constituents anytime – even before they've established a formal relationship with your organization.

  • To make the most of conference-related video for educational purposes, focus on creating an environment that lets 1000 flowers bloom.

    Published On: April 24, 2019Categories: Association Learning, Continuing Education, Social Learning
  • Perhaps the most important lesson of all is the hardest lesson to accept. Insight is only half of the measurement battle.

  • In a comprehensive new AI industry analysis, MMC says that as pervasiveness takes hold, the distinction between "AI companies" and other software providers will blur and eventually disappear.

    Published On: March 12, 2019Categories: Extended Enterprise, Learning Systems, LMS Business Case
  • It's no secret – recently social media has had a rough ride. So why should we celebrate technologies that enable social learning experiences? Maybe the answer lies in the beauty of a simple human truth: "Everyone you will ever meet knows something you don't." -Bill Nye Think about that for a moment. After a decade of [...]

    Published On: November 8, 2018Categories: Extended Enterprise, Social Learning
  • Customer education (aka customer learning or customer training) is more than just teaching people about how to use features of a product or service they’ve purchased, it’s also about helping them understand related best practices, demonstrating the product’s value-add, and communicating about why and how it helps them achieve their specific objectives.

    Published On: February 12, 2018Categories: Customer Learning, Learning Systems
  • Nearly 12 years ago, the company launched the Salesforce AppExchange as a one-stop-shop for third-party solutions that extend and enhance the platform's core functionality.

  • High-growth, on-demand software companies are discovering the value of "in-app" customer onboarding -- training-related content that is embedded directly into existing web and mobile apps via modern learning platforms.

    Published On: October 10, 2017Categories: Customer Learning, Extended Enterprise
  • Accessplanit Managing Director Dave Evans explains what learning professionals should know about the characteristics that set a CRM platform apart from an LMS, and the benefits of using a CRM to support marketing and sales.

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