Solution Snapshot Key

Talented Learning analyzed each of the vendor solutions highlighted in the 2023 Commercial Learning Systems Market Report across nine critical dimensions. The Talented Learning Vendor Spider Graphic visually communicates this analysis so buyers can quickly find the type of vendor characteristics they want in a partner.

Each dimension is rated from a scale of 1-5. Each scale is a combination of objective and subjective criteria. 

Implementation Cost  

Estimated one-time setup, implementation and configuration fees of the vendor from the least expensive (1) to the most expensive (5). 

Annual Revenue 

Estimated annual revenue of the vendor from least revenue (1) to the most revenue (5). 

Competitiveness   

Analyzes how competitive each vendor is by looking at how often they are encountered by other vendors in the marketplace. Rated on a scale of least competitive (1) to most competitive (5). 

Pace of Innovation   

Subjective rating comparing the relative pace and uniqueness of new feature development and release. Rated on a scale of least innovative (1) to most innovative (5). 

Functionality 

The functionality score analyzes many aspects of a vendor’s learning solution including adaptive learning, artificial intelligence, assessment, content types and standards, eCommerce, continuing education, compliance, content creation, gamification, globalization, live training, mobile learning and mobile apps, notifications, reporting, skills, and social features. This score rates vendors from the fewest number of functional features across these categories (1) to the most features (5). 

Integration 

The integration score analyzes the vendors current available integrations in the following areas: customer relationship management, human resource/enterprise resource planning, single sign-on, virtual meetings, association management system, social, eCommerce, and proctoring. Rated on a scale of least number of integrations (1) to most (5). 

Available Services 

The available services score analyzes what people resources a vendor provides including setup, configuration, data migration, administrative and end-learner support services, instructional design, content development, video, managed administration, marketing services and user group support. Rated on a scale of least number of available services (1) to greatest (5). 

Global Readiness 

Level of language support for learners, administrators, on-line help, notifications, implementation, administration and end-users as well as number of global locations. Rated on a scale of least amount of evidence for global readiness (1) to greatest (5). 

Cost of Ownership  

The estimated cost of ownership score is combination of objective and subjective pricing and license data including the implementation, license and maintenance of the solution. Rated on a scale of least expensive (1) to most expensive (5).